CVS Minute Clinic

I thought I might have strep throat and decided to try minute clinic. First time using the service. No one there to help, but the door said to sign in and there was a computer there to sign in. I did it and it told me it would text me 30 minutes prior to my time, which it did (I left and did some shopping a couple miles away – got back in plenty of time). I arrived about 11am.
Yes there was a wait (about 1 hour), but I’m sure it would have been as long or longer waiting for a doctor or in urgent care. The nurse practitioner was very professional, nice (yes even funny), and it was about as easy as I could imagine. Got the test, tested positive, she phoned in the prescription to my pharmacy, billed insurance, and I was done. Final cost: $ 99 for the visit and $ 30 for the strep test.
Now I can understand frustrations with delays; my time with her I’m sure went longer than a typical short visit. Their software could provide better status updates, though I’m not sure how it could possibly know how long my visit was still going to take. The person ahead of me in the computer list (the queue) had 0 minutes with his/​her name, so I assume that person was with the nurse (in retrospect).
I wavered between 4 and 5 stars for this visit. The software could be better, the check in more intuitive, but compared to urgent care or getting to see my primary care doctor (good luck!), I’d do this again in a heartbeat.

Always clean, expedient with professional providers. So much easier than going to the doctor.

If I could, I would give this place 0 stars. I came about a month ago (waited two hours) knowing I had a UTI. Im very prone to them and know when I have one. The physician gave me a 3 day antibiotic and it seemed to have gone away. Ended up having to come back, opened at 10am and it’s now 3:15 so I have had my name on the waiting list for FIVE hours. Is this even possible you may ask? Apparently, I’m finally next on the list and she tells me she has to take a lunch. I tell her I’m in agonizing pain and know I have a UTI asking if she can just prescribe me an anti biotic, she says no she will need a urine sample and that she is required to take a lunch from 2 – 3. It’s now 3:15 and she has not come out of the office, I would have 100% have left by now if I wasn’t next and in terrible pain. NEVER AGAIN. This place is awful. Do not waste your entire day. Try to get an appointment with a doctor!!!

If I could give negative stars, I would. I came here on a busy day expecting a wait — 2 hours and 52 minutes, which was fine. On the sign-​in kiosk, there was an option to get a 30 minute text prior to the appointment. Figured I would go out and run errands while I waited, so I signed in, input my phone number, got it all confirmed and left to do my business.
2 and a half hours passed with no text message. I figured they were probably taking longer than anticipated but proceeded to head over anyway during rush hour. When I got there, my name was no longer on the kiosk. There was no text message to notify me of anything, and just like that, my spot was gone. I tried to sign back in at 5:15 but was denied since it was too close to «closing time» which is 6:30. There were only two patients in front of me, seriously? When I told the manager that the text feature for the kiosk wasn’t working, he basically told me he couldn’t do anything about it since it was all up to the nurse practitioner. I waited around for a good half an hour to hopefully speak with the NP but she was still in with a patient.
To make matters worse, the next patient in line had a 0 wait time according to the kiosk but she was still waiting close to a half hour longer than anticipated. I don’t know about other minute clinics out there, but I am officially turned off for good!

Came here on a sunday to get some antibiotics for an eye infection.
got there before they opened around 8:50. I was the first one there but soon after there was already 3 – 4 people waiting after me.
The kiosk opens shortly after the np arrives, which was at around 8:57 for me. she checked my vitals and got a medical history quickly and i was out in about 20 minutes with my rx. unfortunately the pharmacy doesnt open until 10 so i had my rx sent to a different pharmacy

The nurse I had blonde hair to her ears and was likely in her early 60s. I went to get tested for strep throat which I have never had done before. She told me to open and say ah and proceeded (without any warning or telling me what she was going to be doing) violently shoved the long q tip down my throat. I dry heaved immediately. It is common sense to tell a patient what you’re about to do.
I don’t care if you don’t want to be at work that day. I had a high fever and felt horrendous. She did that swab two times with no notice and I had to literally push her hand out of my mouth bc she said she was just looking. Should’ve just gone to a doctor.

VERY PITIFUL EXCUSE FOR A CLINIC
I waited nearly a FULL 2 hours to see a «physician», with only 4 people in front of me at the start. (The name ‘Minute Clinic’ is a joke, as each patient takes on average from 25 – 35 minutes– I can’t understand how this place can expect to make money seeing one customer every half hour.) Once you actually see the «physician», at least 15 minutes is spent just filling out a computer prompted background information and medical «exam» that I could have done on my own.
I had a nasty respiratory infection and deep windpipe cough/​mucus that followed on the tail end of being sick for a week with a cold/​flu. (I know my body pretty well and am in good health, and know the difference between a cold/​flu virus and a respiratory infection) Having a trip over thanksgiving in 2 days, and NOT wanting it to develop into full blown bronchitis or something from the travel, I just went in to get a quick antibiotic or steroid to make sure it goes away and stays away. After trying to describe my symptoms to the «physician», which she didn’t really seem interested in anyways, she said she couldn’t find anything wrong with me and wouldn’t give me any kind of medicine at all other than cough syrup (even after I repeatedly mentioned that the problem was not in my throat but in my windpipe) I respectfully told her that if there wasn’t anything wrong with me than would I really have waited 2 hours to try to get something to fix it?
In the end, I wasted 3 hrs of my workday and $ 80 for absolutely nothing. The others I spoke to in the waiting area and others who had been to this «clinic» before all reported similar wait times and results. Even the other people just waiting in line at the regular pharmacy were probably on average in line 15 – 20 minutes. Take the extra time to visit a real doctors office, as the «Minute Clinic» will NOT save you any time and will probably not be very beneficial anyways.

Sports physcials are $ 59!!! WTF SMH
I was better off taking our kids to their regular doctor for a sports physical, and my co-​pay is only $ 25.
Quick Tips…
Clinic Hours:
Mon — Fri 10am to 6:30pm
Sat 9am to 5:30pm
Sun 9am to 5:30pm
Practitioners take a daily required lunch break from approximately 2:00 to 3:00pm on weekdays and 1:00 to 2:00pm on weekends.
Note: During times of high patient volume, clinics may stop accepting new patients earlier than the posted clinic closing time.
Flu vaccine: yes