CVS Pharmacy

This pharmacy can’t seem to keep my prescription in stock. I just went to drop off my prescription at the pharmacy and lady behind the counter had one of the biggest attitudes I’ve dealt with in a long time. She didn’t acknowledge me as I approached the counter and when she did it was not a pleasant experience. She also tried to tell my prescription was expired when it had just been written but she apparently can’t tell the difference between a 1 and a 12. Also, this CVS smells like piss outside from all the homeless pissing on the door as they are begging for change. I’m sorry for inconveniencing from doing your job of counting pills.

The service was amazing. We had to grab essentials for baby 2 different nights and both times we had super nice employees! Thank you for being there for the little things

When I asked to use the bathroom I was told that it was «closed». That is aweful customer service.

I’ve never seen so many drunken people in my life in a drugstore. People were drunk, walking around yelling to each other, picking up more booze to consume and generally acting like twits… and all this at 7:00 in the evening.
I guess it’s not the store’s fault that there is approximately one bar person in the city of Pacific Beach… it makes for some major alcohol consumption among the college age kids who frequent the area. As for this store, I give them a thumbs up. One of the girls there helped me find what I was looking for and the guy who checked me out was nice and friendly. If you look beyond the drunken kids in the store and the wild eyed homeless people loitering out front, you will like this CVS.

Great place for a cvs. In need for some hydration and snacks. Boy was I glad to see a cvs near by. Friendly staff and it had everything a cvs offered. I thought maybe the prices will be higher due to the location but it seemed fair
Open until midnight. Parking is offered as well

This review is JUST for the pharmacy– I’ve had nothing but pleasant experiences with the staff of the actual store.
Almost every interaction I have had with the Pharmacists at this CVS has been unpleasant. One man is always nice, but almost EVERYONE else is downright rude. I can’t believe how I was spoken to as a customer. I am always polite, I consider it embarrassing not to be… obviously the staff at this pharmacy could care less. When I have called over the phone, i’ve been cut off, spoken to dryly, and hung up on without even a «good-​bye» let alone the standard thank you for calling. It was so bad at one point that I called the general manager to complain. I have also interacted with Angela before… but haven’t in a while. Hopefully she no longer works here.
I would suggest that CVS stress the importance of customer service skills when hiring people at this location… because it is sorely lacking. Done with this pharmacy! The only reason I stuck around for so long was because how close it was, but clearly, its not worth it!

Conveniently located CVS. Prices are good, especially if you get something on sale. Parking is easy right in front.

I come here pretty often for odds and ends. I work just down the street. The staff here always has a smile on their face and greets everyone one the way in. They are always friendly and helpful and do a great job keeping the line moving.
Been here 50+ times and they have all been great.

Nice location. I’ve always had pleasant experiences with the staff here, both pharmacy and general merchandise staff. It’s pretty much like a mini Target. Can find almost anything you may need here.
Use caution with the seedy transients that loiter out front. They can get a little too close and are sometimes intoxicated.

This is one of two CVS locations I like to visit in my area. I usually stop in for toiletries and small odds and ends. This one always has a solid variety of products in the sections I peruse. When it comes to shampoo, soap, body wash, deodorant, they stockpile their shelves with plenty of brand name options. Since I get sick of smelling the same way after while and I try different products, this tends to work in my favor.
The staff and cashiers are always friendly, professional, and will swipe a CVS card for you to shave off some extra cash on your purchase. Who doesn’t appreciate that?

I go here for a convenience store. Not for pharmacy
That said, I have already picked up on some of the marketing/​sales they do.
For example coca-​cola literally goes on sale every other week and has been following that trend for months now. Same w gatorade. Same w their hard liquor.
Beer really isn’t ever ‘on sale’ as it never seems to come off of it. Their prices on booze for the game tends to be very similar to Ralph’s although you don’t have to buy X amount luckily in order to qualify. They do offer small discounts on certain stuff if you do though.
Although Ralph’s has way over stocked before and had crazy prices to clear space but that isn’t the norm.
So if there are certain things you look for, stock up when on sale.
One thing I am not a fan of though is they usually only have one register open. Even when it gets busy. An employee may jump in and open another but that isn’t always the case.

Clean and what you’d expect from a CVS. What separates these guys apart is how the employees act.
These guys keep a smile going, which isn’t easy. They have to deal with:
— Drunk tourists.
— Vagrants
— Rude people
I come here for my pharmacy (flu shot today!) and normal drug needs and I’m always shocke with how people behave in this store.
Props to these guys for keeping their chins up.

This CVS is a great little place to grab anything you need. It has a large parking lot, which is a huge plus for how close it is to the ocean. Even on weekend summer days I have always been able to get a parking spot. They really have everything you could ever want with a better selection than other CVS. They also have all your beach needs if you forget anything. The one downside is that the lines to checkout can get long.

CVS on Mission just sold me two prescriptions. Warning inside said NOT to ever take both together! Called pharmacist who gave me no satisfaction whatsoever. He poo pooed warnings saying Drug Companies just don’t want to get sued so they put in warnings to protect themselves against lawsuits. LESSON LEARNED: Don’t trust your MD or CVS to protect you from harm!
CVS Corp website has no place to leave a complaint so I’m doing it here. Please spread it around.

Extremely nice customer service. Almost immediately was asked if I needed help finding anything. Not really but thanks. They weren’t pester-​y about it either.
What stood out was how helpful and friendly the staff were at this CVS. It’s a major chain drugstore, one of the biggest in the nation. So there are zero expectations of assistance. As with many stores, just depends on the workers who interact with you.
Bonus: the cashier had a mountain of those red customer care/​loyalty cards, and swiped one of them without even asking me if I had one or wanted to sign up for it. Without me even saying a thing. In other words, he rang up sale prices, regardless.
If you’ve read a previous review of another CVS, well, you would know how I feel about adding yet another card to my purse.
Granted, it was just a couple of visits during vacation. So who knows if my experience was a fluke or not. But shopping at the Pacific Beach CVS was totally kool.

I went there a few years back, and stopped because of the poor CS. What a nightmare it was.
So my Doctor calls in a script to CVS, and still had them on file (I now use the Bird Rock location btw).
I checked Unilocal before going down there to pick up my two scripts. 3 out of 5 stars is not good… and this Angela woman seems to be a problem. Nevertheless, I went with my broken foot and waited almost 5 minutes while hollering two ‘hellos!’ I was the only one there, btw. And only Angela was behind the counter. Horrendous.
When I explained I saw hear make multiple phone calls, while I was trying to flag her down, she was very rude in her response. I believe the Manager came over to help me, so she heard the exchange as well.
Besides the miscommunication, and the awful wait w/​a bum foot, she reply was so rude as to make me request a transfer to the other CVS. She handed me my script and I left.
Besides her rudeness, she needed help during the lunch hour. But maybe a bell to alert people you’re standing there??? Maybe more staff? I simple, «I’ll be there shortly» would have sufficed. I could have sat down and waited.
One Star… avoid if you like being treated with respect. We have choices CVS!!!

Wow, after dealing with Angela at the pharmacy I don’t think I’ll ever fill another prescription here. What a nightmare! I have never been treated so rudely as a customer in my life. I feel bad rating the whole store with a 1 star when this is really just about 1 nightmare employee they hired, but I feel like someone has to call it out.
I had been coming here for years – and work just a few blocks away – but after two calls with Angela I think this CVS has lost me as a customer forever.

This is the worst cvs pharmacy I have ever had to deal with!

It works.

Did not think I would review any type of chain, be it a pharmacy, restaurant etc. but holy cow. I’ll give them this: The women at the pharmacy seem nice. There’s their second star.
Strike one: I show up for my prescription (I got a call to verify that it was available)… The woman tells me to wait ten minutes. I was the only person there, waiting in one of three seats. Twenty minutes later she asked me if I needed help. When I told her I was still waiting, she said «Oh yeah you’re the girl, it’s been ready for like ten minutes.»
Strike two: I walk up to the pick-​up counter, am ignored for a minute or two until one of four women tells me that she will be right with me. I wait as she walks away, and another woman approaches me asking if I need anything. I tell her «no, another lady said she would be right with me.» but when I realized that first woman was not coming back, despite my efforts to flag down any one of the other gossipy girls it took ten more minutes to get any of their attention.
Strike three: I wanted to switch my pharmacy after the first two strikes, but my insurance expired and I still got my last month’s prescription there so I wanted to see how long this would last. I expected to have an issue this time. I tend bar and make enough money to purchase my own medication. I was willing to have that conversation, but the way that she treated me like a jobless nuisance was the last straw.