CVS Pharmacy

I had bad experience today. i had my pick up at pharmacy somehow the employee can’t find in the system. he send me to the drops off Windows. Lady who work there she does not know how to put new entry. She was asking to the another coworker she said I will call u back I said ok I was walking around half an hour with my two months daughter. She never call me. I went back to check how much time it will take. But she was taking other customer. I get in line again and wait. And told me. your prescription is ready. and I told her I wish u have called me. She didn’t answer. and again she send me pickup window. And again I wait… finally my turn and he said it does not cover. they didn’t explain me anything my daughter was started cry. I left my Medicine and came back. Its always happen there when I go to different cvs there no problem everything is ready to go its close to my home. Other wise I don’t like the staff. and I transfer the Medicine somewhere else.

I have been using this pharmacy to fill prescriptions for me as well as for various members of my family and have yet to be disappointed. All the pharmacists and technicians are so friendly, helpful and efficient. The medicines that I get on a monthly basis are always in stock and my prescriptions are filled in a matter of minutes. Before I get through all the aisles that is the wonder of CVS/​Pharmacy, I hear «Prescriptions ready for XXX». I was shocked to see quite a number of negative reviews as they do not reflect how great the pharmacy staff really is. I will stand in line for this pharmacy any day.

I’ve been to this CVS twice. The first time was to get a money order and the girl at the front counter couldn’t get my drivers’ license to go through. I have never had this problem at any other store, so I eventually gave up and paid more for someone competent to do it at my bank.
The second time I was there, I was picking up a prescription for an antibiotic because my normal pharmacy, Pharmaca, was closed. I probably would have gotten it sooner if I had just waited for Pharmaca to open at 9 AM the next day. I walked around the store for an hour, then when it was finally ready, I had to wait in line behind 8 people, which took another 45 minutes. I was sick too (obviously), so that just made it worse. The woman who rung me out wasn’t very nice about it. Made me appreciate Pharmaca that much more! Next time, I’ll just go home and go to bed and wait for Pharmaca to open.

CVS pharmacy staff is very nice but this place tortures me. Takes years to get your prescription. Lines typically go on for a long time. As I said when you get up to from the people are nice but you are so grumpy by that time…

Terrible service and indifferent workers who do not care about the costumer. The website is atrocious, and if you use the phone line you will wait forever.
Long lines if you go in person.
My prescriptions were transferred there when Burns closed and I have yet ot have a smooth transaction in over a year.
I guess this is what happens when you have a near monoply

Location is the only positive thing I can say about CVS. I have transferred all of my prescriptions over to Pharmaca and I am glad I did. This CVS location is dirty and the customer service is non existent. I am left on my own to hunt for products and the staff is not knowledgeable. Just a big corporate chain.
Pharmaca down the street is a better choice. Better level of service and product choice.

Pharmacy used to be OK. Then burns drugs shut down. Long lines. staff only moderately helpful. This review is for the pharmacy only.

Stars are just based on the lady who cashed me out today. I didn’t catch her name but she was working today around 4:30pm and still there at 10:30pm when I stopped in again. Both times she put a smile on my face when I haven’t been in the best of moods; also heard her laughing with the women behind me the first time I was there. So in short I’m just writing this review because she deserves someone to tell her she’s awesome.

Wow. I always like to give second chances and I am glad I did. What a difference this time around. First of all the store looked great and organized. I found everything I needed and more. My cashier Ben was very nice, he is the type of cashier you want at the front of your store. Friendly and had a smile on his face the whole time.

I am a regular customer and have always had excellent service here. The pharmacy staff is professional and friendly, as are the checkers. I forgot my store coupon the other day and the checker still gave me the 25% discount. Outstanding customer service like that is almost unheard of these days.

This was a Longs Drugs forever until the chain was bought out several years ago by CVS. Despite the name on the door, it seems like pretty much the same place. I think it’s pretty big by CVS standards, so the selection was decent. Picking up a prescription was pretty painless. So, nothing special here — just your typical CVS.

I don’t buy my prescriptions at this particular CVS, but I do like this store. It is a bit on the small size and may lack some of the products/​brands you find in the bigger branches, but I usually find what I need, and around the holidays I find myself making those little impulse buys. They have some especially cute Halloween, Thanksgiving and Xmas decorations, though! Can’t help myself.
I’d give them top scores if only they were better at keeping sale items in stock. Management, however, has been pretty decent in allowing me to buy substitute items at the sale price on more than one occasion, which is cool. One star for that.
One more star goes to the super friendly middle-​aged dude on the nighttime shift. All the employees are pretty friendly, but this guy’s king. He greets you at the door if he’s not ringing anyone up at the moment, and is always ready to help you look for something. Also he’ll work all your coupons into the best possible deal for you, though sometimes it may mean you need to make 2 separate purchases. Worth it, though; I save at least 50% per visit. Hubby is always impressed — and at the same time it covers up my nasty little knickknack-​purchasing habit.
Parking can be a *total pain*. If you drive to the front of the lot via the entrance that runs between CVS and BevMo and there are no spaces, you have to drive out *into the street* in order to U-​turn back into the lot. If you can’t find a space in the back part of the lot either, you may or may not want to risk parking in the equally teeny BevMo lot. (This is yet another reason why I run my errands at night. ;)

I just to be a fan of CVS until I dealt with the manager Bruce at the La Jolla Eads CVS. I had called Saturday evening about a memory card price. I was told it was on sales for half price and said I would get there this weekend to buy it. I go in early Sunday morning and it is no longer on sale. Bruce the manager says sale ended last night. NOOONE TOLD ME THIS EARLIER and Bruce says more or less tough luck but he will throw in some extra bucks that doesnt even cover the difference. No accountability or anything. I may go to CVS store again but just not this one. Way to lose a customer Bruce.