Deckmasters

We hired Deckmasters San Diego/​Joshua in April, 2011 to refinish/​restore our large redwood deck. We were very happy with the process, cost and end result, and recommended Deckmasters/​Joshua to others. Fast forward to June, 2013. Our deck needed to be redone, due to extreme weather and use. We understood it was not a warranty issue and attempted to reach Joshua to set an apptmt for a re-​do, and would have been happy to pay whatever the cost. From June, 2013 to 5÷27÷2014 we have left at least 15 voice messages at his recorded number, AND indicating I’m a returning/​existing client. He has NEVER returned our calls, or made any attempt whatsoever to contact us. I would NOT recommend Deckmasters San Diego /​Joshua to others as the follow-​through is non-​existent. It has nothing to do with the product or application, rather total lack of customer service. We’re both sad and disgusted.

The short version: affordable, helpful, and quality.
Joshua helped me decide what I needed without trying to up-​sale anything. 8+ months later I am happy with his work. He is in the business for the long-​term, so he cares about creating a quality relationship with his clients. This is exactly the type of contractor I look for.
2015-​07-​13 Update: I can’t get through to Joshua/​Deckmasters. I’m guessing they are no longer in business. That’s disappointing, I was hoping to hire them again.

We also found Deckmasters through Angie’s List, and could not be happier. Our deck — an L-​shaped monstrosity with rotted boards, popped screws and peeling paint — was a nightmare. Joshua showed up for his estimate appointment right on time, assured us he could take care of it (and that things weren’t as dire as we thought they were), and e-​mailed an estimate the next day. We got on his schedule, and he finished the job today.
We couldn’t be happier. The deck literally looks brand new. The rotted boards were replaced, the screws hand-​tightened, the rails and lattice work repainted, and the entire deck surface restained (in the color he recommended, which complements our house perfectly). Joshua showed up on time every day, and busted his ass the entire time he was here. He does the work himself and doesn’t farm it out to people he doesn’t know or talent he isn’t familiar with. It’s obvious he takes pride in his work, and he should. If we had another deck for him to repair, we’d have him fix it.
If you live in Metro San Diego and need your deck repaired, Joshua is your guy. He does great work (and prices it fairly), is dependable, and is a hell of a nice guy. You really can’t do better than that.

I actually found Joshua through Angie’s list, and he had great reviews there also. We hired him to power wash, sand, and re-​oil a several decks and a pergula. Gotta say, just a awesome job! The place looks brand new!
He’s thorough and reliable, and his prices are very reasonable. On top of all of that, he’s just a all-​around nice guy.