Dewey Pest Control

I signed the contract with them 2 month ago, during that time i was facing a very big problem with cockroaches in the kitchen, but the problem now is the situation is worst than before and it’s not evevn in the kitchen its in the entier house, evevn in my bed!!!
i will cancel my contract for sure.

I only have experience with the technician Mark, he always does a great job. He knows exactly what the issue is and if it is out of the scope of what Dewey can do he will provide a valuable referral. Always on time for the regular scheduled service and communicates clearly what the course of action is to stop the nuisance of whatever pest is inhabiting the home.

I started a contract with Dewey 2 yrs ago for pest control and termite protection plan.
Their inspector Mike didn’t so a proper termite inspection and it was discovered that my home had significant termite issue, uncovered by another inspector.
Since the paperwork was not filed, according to Dewey office, my termite protection plan lapsed after a year and I incurred significant termite repair cost.
When I tried to cancel my pest coverage, I suddenly discovered that I need to give 30 day notice.
I have yet to see a copy of these contracts. The inspector was blamed for not filing but since he is no longer employed at Dewey, there was no accountability.
I would not recommend Dewey for pest nor termite services!

I’ve been using Dewey at my multi-​family properties for over 3 years and have always been pleased with our service. Our tech, Mark, always shows up on time and ready to get the job done. He works with us at finding solutions to any problems and instructs us on how to prepare our tenants for his treatment.
Tuesday is our scheduled day for treatment, but the Dewey team has gone above and beyond, returning on unscheduled days to tackle some of our emergency situations.

Three months ago, I moved into a new condo and had a bug problem. I called Dewey and they sent someone out right away. It was great! Then I noticed a different bug problem a week later, called them back and they came back out for free (since I signed a year contract with them to come every three months). So again, the service was awesome.
Now it’s time for my next appointment. My technician, Mike, called me Thursday evening to schedule a time for the following day. We agreed in 2−3pm. 2pm comes around, nothing. 3pm comes by, nothing. I finally have to leave at 4 because I had other plans and still nothing, not even a phone call!!!
So I called the company this morning to ask what happened and to reschedule. The phone operator lady said she spoke with the technician and he apologized. I then asked her if he said what happened or why he didn’t even call. She replied, «Well he’s very busy. It’s our busy time of the year.» Ummm excuse me??? I had an appointment, which I already paid for and I signed a year contract!!!
Needless to say, STAY AWAY from this company unless you don’t care about your time and paying for services you don’t get. This company does NOT care about their customers!

Terrible service, he was done in literally 3 mins. This is the 3^rd visit in my contract and each time I have had some kind of issue. I have asked many times for them to call prior to coming out so I can ensure the pets are inside and I can be home to ensure all they spray all areas not accessible from the front. This hasn’t happened yet since I started. I pay my bill but I am not receiving the service that I agreed to at all when I signed my contract.
Don’t sign a contract with Dewey. Orkin is amazing, call them instead.
That said, the office staff is pleasant.

I can’t say enough great things about Dewey. We worked with Art Muth he was a professional and very helpful. We had the nightmare of finding bedbugs he made what could of been a horrible experience great. He explained the process in detail. He went out of his way to fit us in on a day that he was really busy. I wanted a company that would do the job the first time. I am pregnant and didn’t want the hassle of going through the process more than once. He was not only helpful but he did such a great job of getting rid of the bugs. Not a problem since they treated my place. He came back and inspected make sure the bugs were gone. I would highly recommend Art he has restored my faith. I have to add that we got a good price for excellent service.

wow, looks like Dewey is getting a lot of heat here:-) I have been very satisfied with their service so far for commercial pest control (monthly perimeter spray for cockroaches, etc). They beat prices of all companies I’ve called for a monthly service and are nice and timely.

Not a good service. They did not stand by their guarantee and quoted me a rate more than 3 times the market rate to fix the termite nests they missed on an inspection only 5 months earlier.

I would give them 0 stars if I could.
We were in escrow to purchase a home that we had been renting from our landlord. She had always used Dewey on our property so naturally we asked them to do the termite inspection required to complete escrow. A man named Mike Moore came to do the inspection. He stayed on the property approximately 20 minutes then filled out a «complete escrow report» stating there was approximately $ 1,800 of work that needed to be done. We did not immediately start the work, thank GOD. We ended up getting a second and third opinion both of which found upwards of $ 20,000 that needed to be completed. When I confronted Mike about the discrepancies he admitted that he had not even checked the upper story of the house, but had decided to go ahead and mark the report as complete. Had we proceeded without the second opinions and purchased the home with only the work that Dewey recommended we would have been alerted to the termite damage only after we were the owners and thus would have been defrauded by $ 20,000. Dewey’s actions were negligent and fraudulent. When I brought this to the manager’s attention he blew it off, and would not return my calls. I fully plan to turn them into the Structural Pest Control Board.

Dewey Pest Control exhibited terribly unethical business practices after we had our group of 6 town homes fumigated by them. The Structural Pest Control Board found Dewey gulity on 4 counts of violations (Case #12−171−7 – 118−12) and threatened to terminate their license unless they re-​fumigated our properties. Dewey falsified 4 separate termite inspections during our fumigation warranty period, claiming no termites were found, despite 4 other termite company’s reports to the contrary. Their owner lied to me, claimed certain important documents never existed, and would not return my e-​mails and calls. Finally the State Board intervened and Dewey was found guilty. Be careful if you have a termite warranty with Dewey Pest Control because they have a history with us of denying the existence of termites to avoid honoring their warranty. Have your home inspected by other companies and if those companies disagree with Dewey, you can report them to the Structural Pest Control Board as we did.

***DO NOT GO HERE***
I was scammed by this company into a contract and they would skip every other month of service. When I called they blamed it on various reasons. They pretended to said they have no documentation that I called prior complaining about them not coming out. When i quit my service they would call everyday and demand that i do another treatment and racked up all these charges from no where. I would take my business anywhere else but them. If you take a look at my reviews I don’t have many bad reviews so you can imagine. How i found out that they weren’t servicing my house was the ant problems came back and was never remedied.
BEWARE, I will be filing a BBB complaint also. The rude guy that called every week harassing us for more service was named Robert btw.

After some price shopping and interviewing other companies, we decided on Dewey Pest Control (the DeSoto St location). I can’t say enough good things about our experience — which as you can imagine we were not looking foward to. Mike Moore was the licensed termite inspector — he was available by cell phone through the whole process, even came back at our request after we had cleared the shrubs around the house to confirm we’d done it correctly. The fumigators — SD Union — were efficient, courteous and professional. We were back in the house the afternoon of the third day, just as promised. The price was fair. I recommend this company.