Diosa’s Dog Grooming

So I called desperately looking 4 a groomer last minute. Finally someone is still working this eve so I told her I have a tea cup chiwawa & just needed her nails clipped & the charge was $ 10. She the informed me they have a chiwawa special for $ 15 which included nails, gland squeeze, bath, & their ears cleaned. they’re not on University Ave, but in Spring Valley & so I figure I’d try them out. Drove out of my way to not have anyone around when they said they where open until 7pm and 4: 50 pm nobody around… I would never recommend this groomer or go out of the way again to get her chiwawa deal of groomimg… I even called 3 times and left a msg each time and not one call back apologizing or anything… I ended up finding Bonnie’s Grooming in El Cajon at 1215 n 2^nd St in El Cajon & she only charges $ 3 for the nail clip…

Worst grooming place ever when it come to service. Her work is good yes, but she’s kind of rude and after she groomed my dog the first time she was complaining how my dog cries when I leave. Next time my wife went she wasn’t so nice because she knew what dog it was, on top of that she raise the price for some reason. The reason we went there is because it’s so close to where we live but I would go an extra mile for nicer people.

This business needs to update their listing!!! The name of this exact address is Happy Pets grooming. So make sure you get the correct address when calling Diosa’s number since they are located in East County.
As far as Happy Pets for this exact location off University, unfortunately; very poor customer service. Debbie the owner is very nice but her staff cannot schedule appts. Hope she updates her listing here on Unilocal as well and trains her staff properly on customer service. In addition, leaving messages is a waste of time, they rarely get back to you. Give your business to someone who actually wants it!

We moved to Seattle and miss Diosa so much! We took our bichon and mini poodle to her every three months from the time she opened her first shop in San Diego. She is talented and charges very fair prices.
Diosa is a professional groomer who knows how to groom specific breed clips but YOU HAVE TO ASK for what you want.
Don’t assume this busy, talented lady has time to read your mind. Also, don’t go in telling her your dogs breed expecting a breed cut since not everyone wants that done. Otherwise she will take their fur down to ¼ inch — which actually is the best deal you can get as it extends the time between clippings. ***This is a comment directly at the reviewer who brought her Maltese in and complained it came out looking like a different dog.***
She cut my dogs Evie (mini poodle) and Douglas (bichon) perfectly — not a little hair went un-​groomed. Their fur was soft and smelled wonderful.
Her shop has always been clean when I’ve visited and the dogs always look happy and calm. She keeps her own dogs in the shop as well — they’re like little diplomats eager to welcome each visitor.
Diosa also did private boarding for us — our dogs slept with her! As such, we left feeling like we were leaving family, wishing we could pack Diosa and her little shop in City Heights and take her with us!

If you want a groomer in the University Ave/​Spring Valley area I will suggest Diosa. She has groomed our two Aussie’s many times and I know she loves and takes great care of them and the price has always been fair. Some of the pictures that are posted in other reviews are from when she had just moved into this location on Jamacha Blvd. You should see the shop now after it’s post move-​in remodel. Diosa had come highly recommended to me and we have never been disappointed.

I luv this place… Luv that its Gay Friendly… Diosa is an awesome person, n a great groomer… I wouldnt take my dogs anywhere else… Ive been going 2 her for over 4 yrs now… She keeps it real yet still professional… I recommend all my friends here!!! They luv her grooming! I couldnt ask 4 anything more!

Just brought my dog in for a kwik nail clipping. Diosas is always available and kind to my dogs. If i ever have any questions about their health or well– being she has advice and is courteous always. She geniuinely cates

Please read this before you decide to take your dog here!!!
I’m not sure why this says it’s 4.5 stars when there are 5 one-​star reviews out of 7.
After just finishing speaking with Diosa, the owner, and reading all of the one-​star reviews, I AM CONVINCED that all of those one-​star reviews are TRUE.
I have taken my dogs to many groomers in the past, and this by far has given me the worst customer service after just 10 minutes of speaking with her I would never leave my dogs with her (not to mention charging me the highest price).
I’ve been driving my dogs all the way to Chula Vista from Spring valley for many years now, so when I found out about this place up the street from my house, I was pretty excited to try it out. I guess in all my excitement I didn’t bother to carefully read ALL of the reviews.
I literally walked in and walked out after ten minutes of speaking with Diosa.
Here are the red flags:
— she never asked my dog’s history (makes me worry about different diseases that may be spread in the shop)
— she began speaking to me in Spanish and when I told her I didn’t speak the language, she spoke to me in such a condescending manner
— a dog that was there during my visit was Unilocaling in what sounded like pain as he was getting shaved down
— when telling her what I wanted to have done to my dogs, she made it sound like it was all wrong and that it couldn’t be done (even though I have never had an issue at other groomers; it was a basic ½ in trim and a teddy bear face and they’re not matted… so is that too much to ask, really?) — Diosa was very demanding and condescending (like, wait a minute, aren’t I the customer?) My dogs are like my kids, I would only leave them with warm and friendly people that I can trust.
— before giving me a quote on the price, she asked me first where I took my dogs and how much they were charging me; as if she were always changing the price depending on how much she could milk out of each customer
— finally, (and most importantly) there was no sign of any concern or care towards my dogs. It was all unreasonable complaints, probably to give her more reason to charge more. She came off very greedy.
By the way, this is the same Diosas Grooming as the one in University Ave. They’ve just moved locations. I wouldn’t be surprised if it was because of their bad reputation.
Please, if you love your dog, take him/​her elsewhere!

PLEASE IF YOU LOVE YOUR DOG AS MUCH AS WE DO, DO NOT TAKE YOUR DOG HERE… We took our dog today for a bath/​de-​shedding, and nail clipping, we were initially quoted at $ 65.00,but was then told after we dropped her off that it would be extra. When we picked her up we could see fur still falling from her as she walked
seemed as if she was shedding more after her bath than before!!.we put her in the car and it was as if we had killed a chicken in my back seat! There was blood everywhere on my seats!.the nails were cut toooo short that led to the
make matters worse, they made it seem like it was our dogs fault for being nervous (never a problem at other groomers), and didn’t offer a partial refund. Now after spending $ 75.00, I’ll have to spend more money to clean up the bloody scene in my car!!.Please for your dog’s sake, take your dog to a real groomer.
Had to select 1 star, but they do not even deserve that much

WORST SHOP EVER! The two young employees had my dog in a kennel for almost three hours without food or water before they even got to shower her. They then stuck her in a kennel for another forty minutes before she got her nails trimmed and ears cleaned. They would rather make fast cash and make the dogs wait for an inhumane amount of time rather than telling me they were booked for the day. They were rough and indifferent towards the poor dogs when showering and grooming. They didn’t ask me for any vaccine records which makes this place dangerous for dogs and humans. Not mention I saw several roaches crawling on the walls. Go to Petsmart instead.

Now I am sad. :(I had my (adult) daughter drop my Sparky off for a trim, and he came home a different dog! He went in a Maltese, he came home a Chihuahua… completely bald. He does not even look like the same dog. I did not get the name of the groomer, but I cannot imagine this was done by the same groomer as our last visit. Oh well, it’s just hair, but we will not be returning. :(

I love these girls! Always available and super affordable. They are great with my crazy Australian Shepard! Thanks ladies for awesome service!!!