Dr. Hemamalina Srinivasan – Town Square Family Dentistry

NO MORE FEAR!
Since seeing Dr. Hema, I no longer have fear of going to the dentist. I have had a deep cleaning and a regular cleaning by Chris, who is absolutely caring. It was the most unstressful, gentle, and thorough cleaning I have ever had. Outstanding Otis assisted Dr. Hema with my crown. I couldn’t have asked for better care. He was gentle, attentive, and caring. And, Dr. Hema is the best dentist I have ever been to. She was very gentle, explained everything, made sure I was comfortable, and the shot to numb me was painless. She is personable, even coming into the reception area to see if I wanted bottled water.
I highly recommend Town Square Family Dentistry and Dr. Hema, especially for scary-​cats, like me!

Dr. Hema is an outstanding dentist with a fantastic team. Everyone is very kind and they help me make sure that I understand all procedures and costs carefully. They are flexible and can work with what your availability is and will call if there is a cancelation for a time that is more convenient for you.
Genuine, kind, and does good work.

Got 3 crowns and 2 root canals done, during my time going to this dentist about 3 years ago. The work was done horribly, metal was showing on all the crowns under the porcelain and the crowns did not align up to the gums as they should. One root canal and crown in particular which I was very sceptical about really needing all the work they recommended, took over an hour and a half for them to fit in place and glue. «I remember even asking them are you maybe putting it in backwords?» It took them many attempts and lots of additional drilling which I felt was very odd, but I also had no experienced having a crown put in before this dentist. A piece fell off of the crown a week later. I asked them about it at my checkup a week later and was told nothing was missing and everything looked fine, even though I could see that part of it was missing and there was a large gap between the crown and my gums. I decided to see another dentist because I had a bad feeling about the crappy work they did. After seeing another great dentist he recommended that all the crowns they did should all be redone because they were done incorrectly and could lead to further much worse problems. He was very mad about the horrible work they had done. The same crown which I complained about which also had a root canal was giving me pain??? my dentist had to end up extracting the tooth because decay got underneath the gaps in the crown. His temporary crowns look way better then this dentists permanent crowns. I do not recommend this dentist! I would give 0 stars if possible, because of their work I’ve had to pay about triple what I originally would have even for an overly expensive professional dentist. Also the dentist is very rude

I have gone to many dentists over the years. I love this office! Everyone is very nice, makes you feel comfortable, and does good work without much pain.

My husband and I don’t like to go to see the dentist, because we all know what that means… fiilings and teeth cleaning and all. But Dr hemma does and wonderful job. We always leave there with goodies! Like tooth paste, tooth brush., even chapstick for dry lips. We also get offered coffee and bottled water. very friendly staff and caring people. I would highly recommend this office:)

Very professional and friendly! The team there really made me feel comfortable and calm. They carefully explain all that needs explaining and are able to answer questions well and give great advice for dental care. I high recommend Dr Hema to anyone in need of a caring and accesible dentist.

I have been going to Hema for a year now. I had bad gum problems and she recognized those and suggested best course of action. It was just right enoug and I am getting excellent results. She doesn’t suggest unwanted stuff and just sticks to the things needed.
The front staff and all other staff are friendly and nice.
Highly recommend this place.

Very happy with Dr. Hema’s office. Appointments start on time, the staff is always super nice. And I really appreciate the reminder phone calls 2 days before the appointment.
My wife, our three daughters and I all go to Dr. Hema. Couldn’t be happier.

Got referred to Dr Hema by co worker. Went in for a routine check up and was told that I have 4 cavities… After I asked for Dr. Hema to point out the cavities on the x ray she raised her voice and got upset that I could not see them.
I assumed I just didn’t understand because I did not have the expertise to see the cavities. So I got the cavities filled. However, after the surgery I asked two separate dental assistants to point out the cavities to me on the x-​ray. They could not!!!
I then decided to get a second opinion from the dentist from my home town. I asked for Dr. Hema to send the xrays over electronically or via email and they sent a picture that is the size of a thumbprint!
Upon futher investigation of the physical fillings my dentist identified that the fillings were done very sloppily. There were portions where I was not able to floss and jagged edges that cut my tounge. In addition, my hometown dentist could not understand how I had gotten 4 cavities over the span of 7 months. He made this assessment based upon my dental history and the location of the cavities. I am 23 and until Dr. Hema had not even a hint of ever getting a cavity.
I would NOT recommend Dr. Hema and I would avoid her office at all cost. Unprofessional and they take advantage of you!

Before this office I hated going to the dentist. This office has helped my dentist phobia. They educate me on dental hygiene and ease my stress while doing dental work. Everyone in this office is kind (like Angels). They also worked with me and payments during times when I did not have $. For that I am very grateful and will never go to another office in San Diego. I love Dr. Hema and her staff are wonderful!!!

My family and I have been going to Dr. Hema for more than 5 years. She and her staff are wonderful! Attentive, understanding, and very professional. That’s saying a lot when you think of the anxiety involved when going to the dentist. I have spoken to many other co-​workers who are continually looking for the «right» dentist only to be disappointed. That’s when I realize how luck I am.

Professional, Attentive, helpful, Nice atmosphere, comfortable. the staff makes it easy for me to understand my dental issues and solutions.
Town Square Family Dentistry does not try to push or hard sell dental work that is not in my interest.

Yes, the office is clean and the staff is welcoming, but if anything goes wrong, don’t expect Dr. Hema to fix it :(My daughter has been in their office for treatment 7 times (charged all but one of them) in 4 months and her problem is STILL not remedied. She has been in pain for months due to shabby workmanship and Dr. Hema will not return our calls. All this, and her office staff wonders why we are leery about returning again… We have had to find another dentist who has expressed concern that the work is very sloppy and some of the fillings were done so poorly she may pull a filling out if she flosses! We are SOOOO disillusioned by the lack of care and professionalism. I’m happy the other reviewers have had good luck, but I feel it necessary to warn you to tread gently and pray nothing goes wrong or you will be up a creek!

Professional and kind. Dr. Hema is very knowledgeable. I had a great cleaning. I was worried about having some cosmetic work done, very embarrassing. Dr. Hema made me feel comfortable and gave me a beautiful, permanent solution to my problem for a reasonable price.

I have never been to a dentist here in San Diego and I was referred to Dr. Hemma by a co worker. I got two wisdom teeth pulled and a separate bad tooth that could not be saved. I was really freaked out but Dr. Hemma and assistants did an awesome job and I felt no pain at all! They made a very miserable experience not so bad! I am healing very well and have to go back for other work! I am thankful to have found a great dentist that takes pride in their work and makes me feel very comfortable when I go in for work! I will recommend this place to anyone looking for a dentist.

DO NOT GO SEE THIS DENTIST! She is brutal. My mother had an infected molar and instead of having her see an oral surgeon, this general dentist said she would pull it out. The tooth broke, the dentist took over an hour pulling the pieces out, and did not give my mother enough Novacaine. My mother who is 84 years old said she has never had such a bad, hurtful experience with a dentist in her whole life. She was in so much pain and kept telling the dentist it was hurting her and the dentist kept shushing her and snapping at her to hold still. My mother said she was putting so much pressure on her other two molars while she was trying to pull the one that her whole jaw felt like it was on fire.
To top it off, it is now approximately 5 – 6 weeks after her tooth extraction and my mother has had a lingering infection not only where the tooth was pulled, but also the other two teeth that were next to it. I, as an RN, think the infection from the extracted molar is spreading into her jaw which can be dangerous for an older person because it can spread to her heart.
My mother, naturally refused to go back to that dentist and has had her dental records sent to another dentist who cannot see her for 2 weeks. I called the dentist who pulled the molar to please prescribe antibiotics until my mother can get in to see her new dentist and they said they can’t do anything about the infection because she is no longer their patient. I got angry with them and told them «of course, she is no longer your patient. My mother has never had such a bad experience with a dentist in her whole life and since you are the ones that caused the infection and won’t give her antibiotics, I’m filing a complaint with the California Dental Board.» I am following through on that statement.

Very disappointed in this place… I found this place through 1800dentist and came here with a painful tooth infection. The staff seemed nice and informative, I had an x-​ray done and they told me I needed to get a root canal to get rid of the infection. So they gave me the quote, I booked an appointment and had the procedure done. Anyways, this place screwed up the quote they gave me and sent me a letter saying they quoted me wrong and I actually owe almost $ 300 more out of pocket to them, on top of the $ 300 I already had to pay them (the rest was covered by insurance). Total price for a simple root canal was over $ 1200! I have never heard of a root canal costing that much money. So I call and ask them why it cost me way more than quoted and they said I had a «specialist» do the root canal, not a regular dentist… really?!
On top of the price being ridiculously overpriced, the infection did not in fact go away after the root canal like they said. It actually is worse now… I am definitely not going to return here ever again and do not recommend this place to anyone else.

Dr. Hema is such a great dentist, and the staff is always very nice and accommodating. The hygienists always do excellent work on me. However, the main reason why I am giving this place 5 stars is because Dr. Hema is honest and sincere, which is hard to find in the medical business. Many dentists I have been to in the past only seemed to want my money and didn’t care about me as a patient. Dr. Hema truly cares about her patients and she definitely provides excellent work on top of that. I have been going there for about two years and I love it. Highly recommended!

I recently found this dental office, recommended to me by a friend. They did a wonderful cleaning and I’ve had some new fillings done as well as a crown. Everything has gone very well. They’re nice, accommodating to me, and make sure that I am comfortable while being worked on. At the cleaning they checked my general mouth health, including measuring my gums.
I’ve been looking for a good dentist that takes dental insurance for a long time now. I think I’ve finally found someone I’ll be happy with for the long run.

I found this place after doing much research for a dental implant. They had a pretty good offer for my dental implant but most of all the staff and dentist were very friendly and professional. I am in the process of getting my implant so will see how this turns out. In the meantime I had my regular cleaning and I gotta say that it was one of the best and most thorough cleanings I have every had! I’ll update my review as my implant will take about a year or so to be completed.