EOS Fitness – San Diego

I’m fairly indifferent to this gym… I’ve been to others over the years and this is not better or worse but I’ve had a good experience with the Personal Training here. Nick is the best– he pushes me and keeps me motivated and genuinely cares about my success to be fit, healthy, and strong. By far he is the best trainer they have… he is packed with clients because everyone wants to work with him.
In the last 6 months they have had a lot of management turnover and although the local management is always very helpful and friendly, I don’t think they are very well supported by corporate management. In the year and a half I’ve been a client I have had a few issues with billing. The local staff has worked hard to fix the issues but I have been less than impressed and disappointed with resources they have to help. However, the recent turnover is hopefully a sign that they are heading in a better direction.
A recent billing issue was finally fixed by the local management and I am very grateful although it took 6 months to fix because 1) I had to speak with 3 different people over the course of 6 months because of the turnover rate and lack of follow up/​communication and 2) their system of pushing issues up through the chain of command sucks so once the issue is documented, the corporate/​upper management does not follow up. In fact, I dare to say that their support is unacceptable and embarrassing customer service. How can the team/​management that work in the gym provide consistent customer service if they are not properly supported… that is something EOS Fitness absolutely needs to fix. They need to set their employees up for success.
But, I am so happy Bruce and Keith were able to fix the issue and my refund came in the timeline Keith said it would so I see good changes for this gym.

Great gym but for whatever reason… the bathroom always wreaks! Today came in and it seems as though the heater is on! Wth?!

This place will rip you off!!! I was being a responsible paying client by using my credit card when the bank changed my credit card number by their discretion the gym then charged me an additional 20 dollars for a number change. It cost the gym nothing for me to have a different card number it is the same as getting a new one if it was stollen and they still charged me the 20 dollars!!! My advice is never give them your credit card and only pay in cash or they will make up random excuses to charge you more money!

It’s nothing amazing, but I’d say at $ 15/​month, you get what you pay for.
Peak hours do get crowded, but I always have room to get in a good workout and get home. I like the outside equipment and theater room too.
Just be sure to bring your own towel and wipe down things before/​after use. Some people do it, others don’t.

I had done personal training last year with D she was amazing! But unfortunately I couldn’t continue due to an illness, they still charged me 2 more months and I was not able to fully get back to going to the gym at all even as I got better. During the process I called for a refund and they denied me. Fortunately I called again and they now have a new GM, Keith, I called last week and told him my issue and he stayed on top and called me to let me know i will be receiving a refund! I really appreciate that and now have a better outlook at EOS!
Thank you!

I’m in the middle of what appears to be a 2-​week process to cancel my membership. It’s one of those «the ball’s in your court» kind of deals where they make you do this and they make you do that in the hopes that you are going to drop the ball, not follow through with that email or whatever. Here is the process you have to go through to cancel a membership here:
1. You have to call the club to get the 800 number for their corporate offices
2. You have to call corporate, wait on hold for 10 – 15 minutes and then they spend 10 minutes on the phone with you verifying your identity (credit cards do less than this)
3. You have to email a formal cancellation request with your contract number (the phone isn’t enough?)
4. They will send you an email telling you that someone will contact you about your cancellation
WTF???
I sent in my email with the contract number to request to cancel (after spending time on the phone to verify it was me) and never got a confirmation that my email was received. I called them again 4 days later to see if they received my email and they said «no» (anyone can claim they never got an email). So, I sent them the email again and got the automatic reply and now I am waiting for someone to contact me about the cancellation. Any idiot can tell these are delay tactics to draw this out to get another payment (or more) or they are doing this in hopes you will «drop the ball» and miss jumping through one of their little hoops.
How tough would it be to go up to the front desk girl and say, «I’m moving and I need to cancel my account»? One, two, three, done in 3 minutes. Instead this club has to be royal shysters.
Another thing, I second what the person said about this place letting the homeless come in and shower. I’m sure the street folk pay for the minimum monthly fee and even get a locker to store their shopping cart overflow, but this is like an old-​fashioned YMCA for hoboes, especially in the early morning. There is one homeless woman — an obese dwarf who talks to herself (and I am not making this up) — who sleeps at the gym. I work out on Sunday mornings and I am there between 5:30 and 6:00. This 4-​foot-​tall, 4-​foot-​wide woman is always asleep in a chair upstairs. She wakes herself up at about 10 minutes to 6:00, right before the shift change, gathers up her things, goes to the locker room and hangs out in the cardio cinema before leaving at around 6:30 or so. The overnight crew must not police the place very often, or at all.
There’s more but I’m tired of typing. I just want to move past Step #4 in the cancellation process before the end of next week and be done with it all.

I love this gym! Very nice, modern facility and the staff is very helpful! A small issue came up and Keith was more than happy to help. My issue was resolved quickly! Thank you for the great customer service!

I received a flier with $ 9.95 listed as the gym membership fee. When I went in to tour the gym and talk to someone about signing up, they said that that wasn’t true and the lowest price would be $ 14.95. Somehow after much up-​selling, I signed up with a $ 24.95 membership (to attend classes… But some classes aren’t included and charge an extra fee like spin classes). The manager Keith said that with my membership, the pool, basketball court and the Eos Cinema were included, but even if I had gotten the $ 14.95 membership, I could use that too because NO ONE MONITORS IT. Why wouldn’t anyone monitor it? If you aren’t paying for it, you’re stealing. That says A LOT coming from the general manager.
In their contract, you list someone as your EMERGENCY contact. Emergency. So naturally, I listed my husband. My husband proceeded to receive phone calls and voicemails every other week and text messages about how I could get him a discount to sign up for a membership. My EMERGENCY contact was called countless times NOT for an emergency. That’s really sneaky and could potentially be worrying if my husband thought there really was an emergency.
Like so many others have said, the gym is crowded and dirty.
I only joined because I work in the area. I’m in the process of cancelling my membership and hope upon hopes to not have the problems so many other people have encountered with this process.
DON’T WASTE YOUR TIME HERE.

Love all the girls that run the daycare! The 3 I see the most are Addie, Erica, and Rosella but they all are awesome:) the outdoor training area is great too but my only complaint is the weights are always all over the gym because people don’t rerack their stuff so maybe have an associate make a walk through every so often and PLEASE PLEASE get more stair masters! There is only 4 in the entire, gym and usually one is always broke and our of service. Get rid of the million bikes and ellipticals… add stairs PLEASE

I cancelled my membership over a year ago. I was told (by management and the confirm email) everything was good. 12 months later, I dont know what prompted me to look at my bank statement, but I found out they’ve still been charging me under the radar. I called their billing and financial number and sat for 20 minutes to have them tell me my cancellation «must have gotten lost in the files» I was told they would have to charge me another $ 30 cancellation, to which I laughed and told them to take it out of the free money they’ve been getting for a year. So in short, this place is shady as all hell. Dont bother wasting your money, go to Chuze.

After posting my review in April I tried to call gym one more time to try to resolve the issue with management someone named Taylor answered my call I ask to speak to a manger about my account and they were very rude to me and as also I gave her my name and number for the manager and never heard from EOS Fitness again. I called there new financial department and explained to them what happened to me and they recorded the infor and place it in my document. I also cancel my credit so they would not steal anymore of my money.
So this was my last straw so what I also did was I filed a complaint with the BBB in San Diego. The company name is still says Gold’s Gym so make sure you right in your complaint that the name of the gym is called EOS Fitness now. After writing my complaint a few weeks later My personal training and my monthly contract was cancelled and I received all my money that was taken away from me from the Personal Training $ 593. When I first visited the gym I thought that was great but after being lied to by trainers, the girls at the front table being rude and Justin the PT Managers lying to me this not a gym I would not recommend to anyone. DO NOT GO TO EOS FITNESS!!!
P.S.
I was reading another review off of google+ and someone mention that Justin no longer works there.
If so
«MY PRAYS HAVE BEEN ANSWERED AND PLEASE FIRE TAYLOR!!!»
GOODBYE EOS FITNESS

I have been a member of this gym since 2014 when it was GOLD’S GYM. I enjoyed my experience that year and was very satisfied with the gym, classes as well as the personal trainers that I worked with, MATT and STEVEN. I liked that I was able to bring unlimited guests to work out with me since I was doing PT (Personal Training) sessions. I became pregnant in 2015. I still worked out while pregnant, but as I got further along in my pregnancy it got difficult to work out and I tried to cancel my membership, but I couldn’t and so I had to put my account on a 6-​MONTH FREEZE (July 2015-​Jan 2016).
When my freeze ended, no one called me to restart my PT sessions. Since JANUARY, I have been calling EŌS FITNESS, leaving messages and speaking to different individuals including management and I STILL HAVE NOT STARTED MY SESSIONS I PAID FOR. They keep saying I need to speak with the PT Manager, JUSTIN. I spoke to him ONCE. JUSTIN looked into my account and said that it looks like even though I haven’t been to the gym, my sessions have been deducting so I asked him if he could fix that because I know I have way more sessions left and if he could do something about my membership fee. JUSTIN said he will take care of me and we were supposed to meet up EARLY FEBRUARY, but I had to reschedule and left a message with SAVANNAH to let JUSTIN know and to have him call me back. JUSTIN NEVER called me back even to this day (5÷13÷2016)! Nobody calls me back! EVERYONE keeps taking my name and # down, but I’ve yet to receive a call back! SAVANNAH has taken my messages down to pass on to JUSTIN so many times, but that guy NEVER calls me back.
I remember speaking with MICHAEL/​KEITH (gym managers) this one week when I tried getting a hold of JUSTIN during the hours SAVANNAH said he’d be in and the GYM MANAGERS informed me JUSTIN was out due to an emergency with his wife, but will have JUSTIN (the person I need to speak with) get back to me. Okay… What kind of gym managers are these who can’t even solve my issues?! The gym managers even had me talk with a BRUCE since JUSTIN wasn’t available, but BRUCE said JUSTIN is still the person I need to speak with. Another time I called and BRUCE said I could meet with him and they’ll take care of me and my sessions going. I met with BRUCE on 4÷25÷2016 who passed me on to XAVIER that day who was supposed to call me back after figuring things out for me. I RECEIVED NO CALL BACKS!
On 5÷2÷2016, I called MEMBER SERVICES and spoke with SAMANTHA who said they don’t handle personal training and said I would have to contact the gym even though I repeated many times I did try contacting the gym and no one calls me back! I asked MEMBER SERVICES for the # to CORPORATE so I can put in a complaint about the EŌS FITNESS and they said they don’t have that info/​#. MEMBER SERVICES said they can help me I regards to membership fee/​billing questions so when I asked why my membership fee increased, SAMANTHA said she doesn’t have that information! She said there has been lots of changes and my info didn’t get transferred! BAD CUSTOMER SERVICE! On 5÷2÷2016, I also called EŌS FITNESS around 5:47pm and spoke with gym manager, MICHAEL. He took my info down and said he’d talk to XAVIER and get back to me. MICHAEL worked until 9pm that day and I told him to call me back anytime. It is 5÷13÷2016 and I still have NOT received ANY call backs from anyone!
When WYATT was the gym manager, he always took care of me! I feel like I’m getting the run around! It has been 4 MONTHS and all I wanted was to restart my Personal Training sessions! I paid $ 128/​month for my PT sessions including $ 24.95 membership fees, which used to be way less! My last and final payment was in APRIL. Now I just want my money back! I even put in a complaint on the EŌS FITNESS website on 5÷3÷2016 where you submit a message and they will contact you back. Still nobody has contacted me! I am EXTREMELY DISSATISFIED at how everyone has handled this matter and it’s so sad to say I feel STUCK!
I was trying not to put ANY stars, but Unilocal wouldn’t let me post my review unless I put at least 1 star.

This gym is getting it together!
I was a member for over a year and for the most part the facilities have seen steady improvement since being taken over from Gold’s Gym. There are still some kinks in the works, and they are obvious. Those kinks are also being worked on which is obvious too!
I had to cancel my membership because of *insert reason here* and it became an unfortunate process. Read your agreements when signing up. 30 day notice is required by this gym so plan your finances accordingly. Plus a $ 15 cancellation fee (boo).
That’s –1 one star in my book. An undesirable administrative fee in a world of fees. People need to make money right?
However, they earned the other 4 stars because of The Management. Keith Elliot is what this gym needed! He’s training the young kids in there to be customer service wizards, and even goes out of his way to make the cancellation process go right when things go *inevitably* wrong.
When I resume my work out schedule it is highly likely that I will return, hopefully to an even more outstanding gym.

The gym itself isn’t too bad but this place is full of strange dudes. The locker room smells like 7 shades of doodoo and everything in there is always wet. I’m pretty sure there’s bums that keep memberships here for a place to shower and hang out. I’ve literally seen dudes panhandling on rosecrans and then when I’m finishing my workout they’re walking into the gym.

This place is decent. They have a basketball court, swimming pool (though i would never use it) looks dingy.
Indoor and outdoor workout areas. I personally really enjoy the outdoor area better, a well equipped boxing area and they offer classes. Equipment is pretty up to date and for the most part in good shape.
Those are the good things, heres the negative.
When you first come in to sign up they are REALLY aggressive in trying to sign you. don’t fall for it, you don’t need more then the basic unless you really pan on taking classes.
Place can get pretty crowded, i like to start my workout with 15min of throwing the ball around, problem is theirs only a half court and theirs usually the same guys always having a game. people rarely wipe down equipment and managment doesn’t push for it eitherr, so that’s pretty nasty.
Like i said the pool looks pretty dingy
Overall, eh decent place. 3 stars at most.

I was a member when the gym was Golds a few years back. As much as I loved the amenities I didn’t feel like the staff was very friendly, and it seemed pretty dirty.
I signed up for a membership after the switch to Eos, as I was enticed by the low price and amenities with new ownership.
Keith the membership manager is AWESOME. He has personally helped at least 5 of my friends/​family with signing up for memberships, always giving them the best deal.
I had a billing issue, and went in and Taylor who is always there when I go in the mornings explained what was going on and how we could fix it. Unfortunately the billing department screwed up again, which left me even more frustrated.
I finally contacted Keith and he fixed the problem in less the 24 hours. If I had contacted him sooner, I would have avoided frustration all together. Keith kindly reminded me of that, while showing me how much he valued me as a customer.
As a fitness professional and small business owner I was very impressed with how he and his staff handled the situation.
They are also getting a new billing company from what I understand.
I highly recommend this gym to anyone looking for an affordable gym with tons of amenities!
Oh and I almost forgot! They have an outdoor workout area, love it!

This company is shady. Either the billing company, or the company itself. Even if it is the billing company, the actual company should find ways to make their customers happy.
I was over charged for personal training, and then never refunded. I was told I would be. multiple times. The amount of times I have called in is just sad. (I mean, the staff knows my phone number…) What is even more sad is the amount of times I was told that I would be called back, and not so much as a text from those times was received.
Charged three times for personal training when we were told it was canceled: $ 408
I think the worst part is the lack of honesty. If the person who was supposed to cancel back in November had told us they messed up, or that they later dropped the ball, or even that the company has a policy to charge again, then I would have been more understanding. We were lied to, and that resulted in more fees. Then we were lied to again saying that we would receive a refund for two months of personal training, and that has yet to also happen.
I’m disgusted. I joined this gym, and then added personal training in order to better my life and make a positive change. This has been too much of a headache, and not worth it.
The personal training was not even worth it. One trainer was terrible, never on time, and canceled multiple sessions. He also was constantly on the phone or talking to someone else in the area. (His name was Xavier) When I switched to the second one I was told I had 9 sessions left from my 24 that I had paid for, so I can only assume when the first one told me we would re-​schedule, he still counted the sessions.
The second personal trainer, however, given more time, could have helped me make the changes I was trying to make. He was always punctual and he answered every single question I had. I felt like I truly has his support. (The second one was named Franco.)
The gym itself is pretty standard. It used to be way cleaner, though, when it was Gold’s. I miss when the bathroom/​locker area smelled like cleaning products. Things seem to be out of order a lot more now too.
The price you pay is way less than Gold’s was. The membership itself is totally worth it if you don’t add personal training or anything extra AT ALL. Still, I’d be weary if you don’t want it permanently.

I absolutely love EoS in San Diego! Coming from the bigger chains of gyms, I was a little hesitant but Keith & Anna put my mind at ease. I pay a fraction of what I was paying for a lot more! Plus the staff is super friendly and the equipment is in great condition! I do wish they had a sauna to pair with the steam room but that’s minor! Keep up the good work EOS team!

55K Sq Ft Gym that has something for everyone including but not limited to indoor/​outdoor gym, Gravity Training System, Yoga Class, Swimming Pool, Spin Class, Ab Class, Kickboxing Class & much more! Been coming here for 8 yrs since it was Golds Gym & improvements never end! #StartYourLifeNow #GetFitToday #SanDiegoHealth #DWhealth

It’s always a great time at EOS. I recently attended the abs class at 5 on a Wednesday and I was still aching 4 days later. Such a great workout. I took a Thursday spin class months ago but didn’t care for the slow greys anatomy esque music so I stopped going. I love spin though so when I found out the Pilates instructor Trish also teaches spin Tuesday’s I was so excited. Her class is a great workout, it’ll have you sweating and there’s great upbeat music for motivation. She also comes around and gives good pointers.
Many of the machines have started to be upgraded. Many have their own TVs, the only bad thing is the TVs that make you tune into a certain station. They never work and no one ever knows how to make it work or the app needed. The weight room is packed so recommend going at an off time. My favorite area is the outdoor area on a nice day or the kick boxing martial arts area. You can play your own music in the stereo and slam balls as hard as you want.

Worst possible customer service, contracts are a joke. They do not operate in an respectable manner in my opinion and when you cancel they continue to charge your accounts. Would not recommend this company to anyone and I’m sure they will be out of business soon.

This place is $ 25.00 a month, you get what you pay for. Some thing have improved since changing from Golds Gym, the kids center, a little paint, etc.
The negatives are as fallow:
Bathrooms are always filthy, I mean soaking wet floors, grunge on the shower floor, gross!
Cleanliness of the pool water and steam room area are just as bad, you can see filth collected on the bottom of the pool and hanging from the lights in the sauna. You can see the lack of maintenance in these areas.

O love my Gym. I go to water aerobics classes. Eva is great. Every time I go to her class I really feel I had a great work out. Al is good too, but the exercises, are less challenging
The place is very clean, much better than before. Love my Body Pump classes with Maggie. The staff in the front is friendly and the manager Keith, nice and reachable.
Of course I will recommend it.

Overcrowded, Outdated, dirty, exterior machines are falling apart, staff doesn’t seem like they care at all, this gym is full of the PB crowd
I’ve been a member of this gym for 7 years now since it was a golds gym. During that time it has only gotten progressively worse and I believe that’s due to horribly stingy management who refuse to spend money and keep this place up. I also think its at least partially due to the management strategy of lowering membership dues to increase the number of members while diluting the quality of the gym experience.
When I originally joined it was about $ 55 a month which wasn’t bad for all the amenities. The place was always clean, everything was always lubed serviced and properly repaired within a timely manner. Oh and believe it or not the weights were always put back on racks by staff! The personal training staff was awesome! They used to list their qualifications next to their pictures on the wall, almost all of them had NASM certs and college degrees. There were even a few with masters degrees and all kinds of advanced certs. The head trainers name was Jason and he wound up getting a job with an NFL team so he was well qualified and extremely proficient. Even the people at the front desk were cool and made an effort to get to know the regulars. The clientel was very diverse but overall seemed to be made up of professionals especially the afterwork rush. Trust me there were plenty of members but not TOO many that it was overcrowded. Perhaps the only negative from before was there were alot of «meatheads» you know the type older guys lifting in cutoff jean shorts and singlets… but even they were cool and always down for a spot.
Over the last 2 years prices have been lowered to $ 19.99, and now I see an advertised special of $ 9.99 a month with no commitment. Sounds great right? WRONG! The place is dirty as hell and honestly unsanitary. The bathrooms are nasty and the pool area is equally gross. Just because you repaint the place doesn’t make it clean or «new». Equipment breaks down all the time and it doesn’t seem they service or lube anything until it breaks down. Many of the exterior machines are all messed up especially the cable machines where even 100lbs feels like 20lbs. Cables are fraying and cracking, moving parts are sometimes rusted solid. God forbid someone burns through a few cans of WD40 every 6 months. really don’t think they have added any new weight machines in 7 years and that’s not an exaggeration. Maybe they have added a couple of cardio machines but every other gym in San Diego has newer machines on average than this place. There are weights and dumbells all over the floor and no one ever bothers to put them back. The personal training staff is a joke now, they are all kids in their early 20s who seem to be more interested in picking up girls and socializing with their bros. None of the previous trainers have stayed which should be telling. I used to be a certified trainer and I have overhead some garbage advice recently including a guy telling an overweight female client she should take cold showers or ice baths to burn more calories. hmm i dont remember that in the ACE or NASM manual… The desk staff is abysmal they dont pay attention, are always on their phones and make no effort to even fake customer service. Its way to crowded to enjoy now, gone are the days of being able to power through a quick workout. The demographic of the gym has changed alot as well the professional crowd is gone. I only see a handful of people that used to be regulars. What there are tons of are high school and college kids who crowd the «glamor muscle machines» and do bench/​curls 3 times a week. There are also alot of crossfit disciples even though this is far from a crossfit gym who pony up outside, rip off their shirts and do 17 sets of 1 rep max deadlifts. I saw someone actually throw up the other day jacked up on too much pre workout and guess what 48 hours later there’s still vomit there near the free weights outside. Big groups of people crowd the machines they are using and then lounge on others nearby they arnt using. Some even bring their own bluetooth speakers and blast EDM but staff doesn’t care they are all busy texting or socializing. Look I like edm as much as the next guy but wear some headphones! It takes forever to get a damn workout in now and it just sucks. I’ll take some meatheads over a ton of dueschebags any day.
I hope you guys at EOS read this… this gym used to be one of the better ones in San Diego but now it’s outdated, in disrepair, overcrowded, unsanitary and just pretty crappy. There are some of us who would rather pay a little more than $ 9.99 or $ 19.99 a month in order to get a better overall product and level of service. I would go back to paying $ 50 a month no problem for a better gym and I think many former members agreed with me and «voted with their legs» and taken membership elsewhere.

This gym has an assortment of old and new equipment outside and inside, outstanding mixed martial arts equipment, and a few other qualities that differentiates this gym for others. Then they have some awesome staff and a great General manager named Keith. I am glad I join this gym happy holidays 2016

I am a new member here and have been using gyms for 20 years. I have never had a gym offer so much for such a great price! EOS fitness is going to leave all these other high price gyms in the dust.

Not super sure why this place only has a 3 star rating. Compared to 24, this place is awesome. An outdoor area for weights, tires and ropes means availability and room to deadlift, clean and jerk your little heart out. While rusty, it’s pretty cool. Front desk is cool and people generally keep up after themselves. Parking structure is also very well lit.

Been a member for a while now and cant help to notice the quality service i get. Especially from Savannah always willing to go the extra mile by either reminding me with upcoming events or making sure im checked in as fast as possible. Never have to wait.

EOS fitness is a great gym for people of all levels. It includes an outdoor section, basketball gym, swimming pool, and plenty of different equipment for any muscle. The staff is excellent. Savannah was amazing and extremely outgoing and helpful and made me feel welcome here. She definitely loves working here and it makes me want to keep coming back here.

Eos is the best gym I’ve been to yet. It has a little of everything, a nice outdoor spot to workout and a basketball court which was really nice. Great staff especially Savannah who is super outgoing and amazing you can tell she really likes working there. She makes you feel very welcomed there and is willing to go the extra mile to help you out.

Good gym. Outdoor area with bumper plates and a full free weight area is worth the 20/​month alone imo. I could be nitpicky here and complain about the bent and rusty barbells BUT it’s an outdoor area what can you do? Kids club is a great deal wish their weekend hours were longer though. Swimming pool is great, not too crowded and our kids love going. Overall this is my favorite gym I’ve ever been a member of in terms of value for money, if you’re used to spending 100 or more a month I’m sure you’ll have some complaints about cleanliness etc but… bottom line I recommend it to friends that aren’t too picky and want to save a few bucks.

After receiving absolutely terrible customer service I feel like it’s appropriate to write an updated review. Let’s see if the company pays attention to what their customers have to say.
I will kindly say this gym is pretty well-​equipped and has a wide selection of different exercise tools, ranging from free weights and cardio machines to pneumatic apparatuses, a basketball court, sauna etc. Definitely a solid investment compared to other local commercial gymnasiums like Crunch fitness.
But…
This may just be MY own experience…
I’m pretty well versed in workout regimes and nutritional strategies. One day after my workout I was approached my a trainer who said I could get a free session with him. So I said what the heck. We trained and talked about this and that. He cut me a pretty good deal and we started doing business together (I might add this was a 1 yr contract) … He left the area a few months after starting to work with me. Which I knew he was going to. After he left, I figured EOS would take some sort of initiative to organize me with a new trainer who was in the area.
But they didn’t. I didn’t mind at first because I have a pretty good grip on what I’m doing in the gym so I don’t *NEED* a trainer. After 2 or so months I thought WTF am I doing wasting my $$ for a trainer/​coaching services I am not receiving???
I contacted the fitness manager to inquire as to what the hell was going on. He replied unenthusiastically. «This ain’t my first rodeo, bud. I’ve been doing this 8 ½ years. Sometimes people slip through the cracks.»
First of all WTF– sometimes people slip thru the cracks??? That’s just unacceptable… When I pay for training/​coaching I expect to receive such… Not some smart-​aleck response by some dude with a combover.
Let me add that when I requested to terminate my contract they said I was unable to do such… Although I experience the god-​awful service I did.
So… Go ahead and workout here… But DONT request a trainer here. Absolutely AWFUL CUSTOMER SERVICE!!! :)

This place is a joke. They overcharge you then come up with a million excuses why they can’t reimburse you. Empty Promises to call you back the next day. Promises to credit you the next month only to keep re charging you.

I would have given this gym a good review, but it is very hard to get past the contract rules. I called today to cancel my membership because I moved and the gym no longer makes sense to drive to. I understand the policy that you must give 30 days notice. But if you don’t time your cancellation of membership exactly right, you must pay your next dues again for the full 30 days. Okay, I can live with that, I remember talking about it when signing up.
What I don’t like is that they are charging me the annual membership fee for the month they are requiring me to pay for. They said to have avoided the annual fee (due at the end of December), I would have had to quit in early November. Whoa– I don’t remember talking about that when I signed up.
The extra month of dues– fine, that is just doing business– but the annual fee payment policy is just too much.
That all being said, the staff is friendly, the facility is very clean and large with many different types of fitness equipment. The parking is good. This location is nice, my issue is with the corporate policies. Charge me for what I use, stop with the unreasonabe fees. It is easier to give a 30 day notice and move out of your apartment than it is to cancel this gym.
My next gym will be a mom-​and-​pop. I can overlook the often older equipment for the trade off of dealing with my proprietor face-​to-​face and not having to worry about agreessive corporate terms.

I’m a member of that Gym! This is nice Gym that I have ever work out. What I like here: is little ufc atmosphere and pretty pool, spa etc. I’m not a professional athlete, but I’m a wrestling guy. This is nice place for my wrestling training and punch a bag. I work out at this gym since 2014 almost year. I like this fitness!

I was a member at EOS back in the day…
when it was called golds gym… Im back ! Hmmm.
Toured the huge indoors n outdoors facilities,
think this gym has actually gotten better.
they’ve got tons of weights, giant tires, a pool, jacuzzi, tan beds, damn –every bit of equipment u could imagine, TWO battle ropes, a b-​ball court,
a cinema where you can hide on steppers haha
and everyone seems to be having fun in this gym !
Quality vibe.
it’s not too crowded, cool n ventilated well. !
The membership stud-​trainer guy Michael F was very helpful NO pressure, and quick dealin w me–
–no hassles, good price too. Came back to member services and sweetie Anna Kelley upgraded my membership with a professional flair, saying «hi» every time I show up, so I really like coming to this place, there’s always covered parking, a mellow vibe, good looking girls n dudes here. and Im getting RIPPED !
N tons of classes and secret rooms 2 check out.
See u at EOS SportsArena.
A

This place is horrible for customer service!!!
I was a member of the Golds Gym at their location but they were bought out. I went in to see if I could get grandfathered in because I was still paying for my Golds Gym membership and received nothing but push back from the sales team. I could continue paying my regular dues but they would only offer the basic membership at that price. Which basically meant I could come in and use the equipment. No classes, pool or tanning… nothing.
So I signed up for the middle membership which was still paying more per month and getting less for the money. 19.95/month and $ 10 activation fee… What they DID NOT tell me was about the 39.99 yearly charge for «maintaining the membership.» Heck no.
I am not paying double for the exact same gym. They cleverly put it in the member agreement with no mention of it in person. I called into their customer service line and they refused to cancel with out me paying an additional $ 30. They said it was after the 5 day grace period and it was done.
No refund and no getting out of it. They were rude and inconsiderate. I am excited for when they go out of business because they SUCK at customer SERVICE! Give your money to another gym. This one does not deserve it. Im just going to pay to get out of it so they can’t have anymore of my money!