Eye Candy

I am so glad I found this place. It’s a small quaint little shop. You can’t judge a book by it’s cover. Same thing with this shop, It’s in a office complex so you might miss it but once you step into the suite, it’s very different. From what I can tell there are 3 or 4 girls that work there and they all do different things. One girl does nails, the others do lashes, facials and beauty stuff. I just so happened to walk in off the street one day. I seen the sign outside previously but wasn’t sure what services they offered exactly. Anyhow, I made an appointment with D’paula. She was very pleasant and comforting. She explained everything in detail and by the looks of my lashes, she understood exactly what look I was going for. They look amazing. I purposely waited a while before writing this review, I wanted to also report how long they lasted, it’s been about 2 weeks now and they still look great. She told me they would be addicting, and she’s right. I’M HOOKED.

This place straight up sucks. The only good thing is the price. Customer service is absolutely terrible, the employees are super flaky and love to cancel on you via text last minute! Don’t bother making an appointment because they rarely follow through. Quality of work decreased each visit, as did the quality of service. I’ll say the first time I came here I was very pleased, then gradually the true colors were shown and I highly advise you take your business elsewhere. One time I arrived for my appointment and no one was there to do my lashes! It had already been rescheduled because they flaked on me last minute, so I received a confirmation email of the time it was rescheduled for and when I arrived, the nail lady didn’t believe me, so I showed her the email, she gets on the phone and tells me sorry, no one is available. you can come back at 2. That was the last time I well ever step foot in this sad excuse for a business.

I went to get my lash extensions done here last weekend, and Carmen hooked it up!
I’ve already booked my fill appointment, I was so happy to find a reliable lash studio!
And in response to one of the comments below– when you purchase your lash package, it tells you EXACTLY HOW MANY lashes will be applied, so playing «blind sided» by the lash count is really stupid.
Eye candy is up front– and I love their new client information disclosure. It’s very thorough, and if read there should be no surprises or misunderstandings.
Carmen rocks! Thanks girl! I recommend this cute boutique lash salon to anyone who wants a good natural, full or dramatic lash set.

I have been going to Eye Candy for about 2 yrs and I love the work that Carmen does I always get complemented on my eyelashes

Kay is amazing. She has been doing my lashes and brows for almost a year now. She is so experienced and knowledgable about beauty that she gives some of the best beauty tips. Thank you Kay.

I wish there was zero stars. I was appalled by the service I had here!!!
First of all. You need to know the first package that says it’s worth $ 250 (you pay 53.00 on groupon) you only get 30 lashes per eye. Which is basically nothing.
I tried to make my appointment 5 days prior and had to call everyday and left a vm everyday. They say they don’t call people back they text back. Still after 5 days I never received a text. It wasn’t until the day that I really needed the appointment that I texted the number and finally got a response! I was worried because I was leaving town the next day.
When I came in I was a little sketched out by the building and the office was dirty. I should have just walked then.
I asked if I could upgrade the package to the more expensive one and she (Kay is her name) said she didn’t think she had time but if she did have extra time she would. She told me the appointment took 1 hour.
She started doing my lashes. She asked if I wanted them longer then my lashes. I said yes please. She was done in 30 minutes. When I looked in the mirror it looked like nothing had changed. I have had eyelashes so many times before and never once have I had the issue of literally not being able to see the extensions. I asked if she could add more because of the extra time. She told me no she didn’t have time. I said you finished 30 minutes earlier then you said and she said she had another appointment. She then pointed to the other employee in the room. I couldn’t believe that she would have rather done the employee over a paying customer that wanted to pay more money’.
Then she told me she didn’t want to do it because I was rude (she was referring to the 5 voice mails that I left trying to schedule an appointment)
So then I look to the employee in the room and ask if she can fix the problem and she said she didn’t want to make Kay mad!!! Can you believe that!!! I was shocked and confused how a place could treat a customer the way they treated me!!! She said she couldn’t do anything for me and she knew my eyelashes didn’t look good but she didn’t care. Never spend a dime in this place!!!
Updated.: in response the the owner contacting me via Unilocal.I never said I didn’t want to be contacted. And when she says threatened If by threatened she means telling her that I would write a bad review. That wasn’t a threat that was just a statement.
And if you did look back on your messages you would see that I received an email which I responded to then didn’t see a response until I kept calling and then texted on the day that I wanted the appointment.
There was no yelling or screaming or tantrum. Just someone being appalled at the service I was receiving. But thank you eye candy for the deformation of character.
Your employee told me that the service I was receiving was due to the voicemails. So you might need to fact check with Kay and the other employee that was in the room.
That is fine that you want to keep defending your employees but they aren’t the ones that will keep you in business it’s the customers who do. If they would have remedy this situation when it happen I would have completely forgot about the fact that I wasn’t contacted. But instead you are still trying to protect them.
The employee that I spoke to last at the shop showed me all my messages and confirmed that I never received any message back. She was the one that received the messages.

So I’m not exactly sure about the history of this place as there have definitely been mixed reviews, but this is a REAL REVIEW. :)
I’ve been in search for an awesome eyelash extension place for the last few months and PAULA is an AMAZING person to go to!!! She’s super sweet and welcoming, very reliable and flexible with your schedule, and her prices are super affordable. These are ALL qualities that most places I’ve experienced or talked to don’t have. But Paula shows amazing and friendly customer service. It was $ 69 for a full set (Groupon special), then $ 40 for touchup, but she did a very generous job and wasn’t stingy with her lashes like many places are. I asked her once for a refill how many eyelashes she fit and she told me she fit as many as she could, and it was A LOT. Enough to not look fake but look like an completely full, lucious beautiful set of lashes. ALSO, her lashes have lasted longer than ANY place I’ve been to yet. I haven’t had issues with weird gaps between lashes or where it looks uneven. She’s WONDERFUL. I can’t rave more about this place and Paula.
As they say, don’t judge a book by its covers. It’s in a hidden spot in a group of small office type spaces, but once you walk inside it’s a completely different feeling. They have just renovated the inside of their shop, and it looks super cute, quaint, homey, and welcoming to anyone who would come inside.
Give this place a shot, as I did and absolutely won’t go anywhere else as long as they’re in business and sticking to their current model. :)

I used to do my own extensions and always loved the results. I saw the Yahoo coupon and figured to give it a try.
The place was easy to find — Google and it has a street view so no surprises about how to find and what the place looks like.
Lovely, relaxing atmosphere. I am not one who chats through procedures and the tech was respectful of that.
Loved the lashes and they have held up over a week now with loosing only 2 or three.
Would go again in a heartbeat if I had the money.

Unfortunately I hate to say this but I did not like how the last person did my eyelashes. She was very sweet and very nice except the eyelashes were horrible after two weeks I did not applied any mascara and not to mention I have no eyelashes anymore I had medium sized length and full eyelashes and now I don’t have much to show for. I still have some fake eyelashes that are stuck to my eyelashes and they will not come off and if they do come off they come off with my eyelashes. I don’t think I will be back you get what you pay for and I paid $ 65 Groupon’s are always good but not always.

Great service, amazing results, it’s clean, Carmen is very friendly and the ambient is very relaxing! I will def. go back!

Worst experience of my life. Carmen glued my eyes shut. She also had to rip all the lashes off and have someone else put them back on. I had a long, explicit review posted documenting the experience, that others had commented on and had mentioned they had a similar experience. I find it odd that any negative reviews are consistently and regularly removed.
*** clearly my name isn’t Angel Girl. It is a nickname. That should be obvious.

Wow this place must be fake along with their fake reviews. I came here at 10am for my appt. In this shady building that looks like an apartment. The door was locked and no one answered and called the number and they said user has not set up a voice mail box yet. Wow. That’s new. Didn’t do that yesterday when I called. I tried ringing the doorbell and banging on the door. Nothing. If I could give them negative I would. How awful. Good thing I didn’t pay for that Groupon. Never even going to attempt this place ever again.

When I moved to San Diego last year I met Kay through a groupon I had. I’ve had my lashes for years and she is wonderful. The atmosphere is down to earth and both Kay and Carmen are pleasant and attentive. I would recommend them to anyone.

The lashes were good, the experience was not. They do the lashes in a room with another customer at the same time. So the whole time they were talking to each other loudly and to be honest, inappropriately. Talking about men cheating, cussing, talking about hooking up with guys, very vulgar, etc. Just not a relaxing atmosphere, and just not appropriate with a first time customer in the room. The lashes themselves were great though, which is why I’m still giving 3 stars.

I started doing extensions with a Groupon at a Salon downtown. That is where I met Kay. She was welcoming, kind and shared concerns. There was a time when she left that salon and the quality of the person who replaced her was disappointing to say the least. My natural lashes took a beating and I needed fills more often. Let’s face it, it can be pricy. In a chance meeting in my neighborhood I was pleased to run into Kay. Not only was she still doing lashes but she was doing it here at Eye Candy a very short distance to my home. Parking is never an issue. Kay is a Professional. The damaged lashes from my other experience is something we need to address often and I only need to do refills about every three weeks. She is very willing to do last minute appointments and will call or text back immediately.
If you are one of those people that think by using Social Media to get coupons, thinking you are saving money you are making a big mistake. You shop for a Professional, no matter what the Profession may be and STAY. Take note that just because you’re, as someone mentioned, expecting it to take 90 minutes, that is NOT necessarily the case. Kay has been doing this for years. She’s like a runner who takes a little time off each race. She has perfected her Craft. I am usually out of there in about 45 minutes.
I have also noticed comments about the office itself. The office is located in a building that looks like it may have been an apartment. I wasn’t sure what to expect when I first got here but what a nice surprise. It is clean and really decorated cute. Sometimes people think if you are in a fancy office in a better location you are getting better quality but that is a mistake. Eye Candy… with Kay… is a Diamond in the Rough.
Very reasonably priced and willing to address whatever issue you have.

Worse experience in San Diego!!! the girl who did my lashes was in a rush to start with, at the same time, she was doing my lashes, she was babysitting after her sister’s children! she had the room’s door open so she could see the kids and tell to them to sit still, so stressful even to me! A procedure that usually takes at least 90 min, for a full set of eyelashes, she did it in 45 min. Of course the result was awful, i had a couple of lashes hanging and some even twisted. Before she started the procedure, I explained her exactly what I wanted and she agreed to it but she did other than the look I wanted. When I saw the result, I told her that was not what I wanted and she didn’t care nor apologize or anything. Worse customer service ever and worse quality work I ever got. I’m not coming back there for any reason!

I’m hooked! — I found Eye Candy through the Amazon deals last September and I decided to try it out for a special event. I’ve never had lash extensions before so I didn’t know what to expect. I made my appointment with K who was very friendly and professional. She took the time to answer all of my questions and concerns about caring for the lashes. I followed the care instructions and after 2 weeks, I was so amazed how long my beautiful lashes were lasting. I’ve been signed up for their monthly touch up subscription since and recommend it to others! I’ve never had a problem with Eye Candy. K & Carmen are great! Awesome service, prices, and I’m always happy with my lashes!

I have always wanted to try eyelash extensions so when an Amazon Local deal came up I jumped on it! I decided to purchase the Mascara Junkie look because that is exactly what I am … a mascara junkie! At any given point in time I would have 3 – 4 different mascaras in my bag!
Kay did my lashes and I could not be HAPPIER!!! I get up in the morning and put on my «face» add a bit of eyeliner and I am out the door!!! No more spending a good 20 plus minutes in front of the mirror applying mascara … only to have it flake or smudge as the day goes on! I have long wonderful lashes that don’t need any thing more :)
I would highly recommend seeing Kay at Eye Candy :) She is my new ‘beauty secret” that I am willing to share with EVERYONE!

Kay and Carmen saved my lashes! I was going to another salon and they were sticking one lash on 2 – 3 of my natural lashes. So when one would fall out it would pull out 1 – 2 extra natural lashes … Not good! I didn’t even know until I met them and they showed me!
I’ve been going to Kay now for several months and she is sooo good! She’s very gentle… I fall asleep every time she’s working on my lashes! She also takes a general interest in me and remembers all of our conversations. She’s great.
I recommended her to my mom and she loved her as well! Come try her out!

Eye Candy was easy to get to as long as you knew where you were looking. I am new to the area having just moved here so was unfamiliar with North Park. Thus I didn’t realize when I had turned around right in front of the salon that I was there. However the fact I found it so easily from the different highways I had to take from where I was coming from to where I was going tells me this place is easy to get to.
Youd never guess from the outside how nice the inside is. It is like an oasis. I loved it. Carmen knows so much about skin care and her craft that I felt completely relaxed and trusted she would do a nice job. My eyes looked beautiful when she was done and I am very happy with them. I will be going back for sure!