GameStop

I will not come to this GameStop location ever again.
What’s so wrong with asking for a little bit of Customer Service? It’s entitled with your job! Sales clerks usually welcome you right when you enter and ask If u need any help with anything. Nope, Nope! WORST!
I came in wanting to return a new video game that I had purchased and buy a used game instead. No customers were shopping around, it was only two clerks and myself. I looked at the display trying to figure out which game I wanted. I was on my phone taking photos and obviously I looked confused and needed assistance. I was kinda testing out these two clerks and see if they would say anything… but while I was there no one said anything or even asked if I needed help. AT ALL.
I was baffled with how the transaction went down. Brenda (yeah, I got your name) was on the computer for a little bit so I just waited in line (by myself) to see if she would call me up or look up at me to see if I was ready. Oh, she finally looked up.
Clerk: You ready to pay for that? (To me, that’s kinda rude. Don’t even ask how I’m doing, now you want to be snappy with me… NOT EVEN A DAMN HELLO!)
Me: (Now, I’m upset) I’d like to return this game for this one.
Clerk: Do you have an rewards card?
Me: No, but here is my number.
She rings me up but not even a peep out of this girl. We had no convo, it was silent! Boring! She handed me my things and not even a Thank you or Have a good day.
This is a very depressing location with 2 sales clerk who don’t like to speak and doesn’t demonstrate customer service right.

Staff is friendly, offer some good advice and best of all all used games can be returned for a full refund within 7 days! Granted the store is really small and selection seems limited, but being the store is walking distance for me, it is a-​ok.

I took my daughter to this store for her to purchase a gift card for her dad for xmas. First of all I watched her from the entrance of the store and let her go it alone. At 11 years old not a big deal, except she stood in line for 20 minutes and the cashiers were letting everyone cut her off in line and then once I walked into the store they told her to go around and pick out and gift card and wait back in line again. I can’t believe for a store that should be catering to all ages especially kids they couldn’t take one second to help her get a gift card until I showed up. Then she was helped immediately. If you’re not over 5′ tall you don’t get help here.

There is nothing special about GameStop. You already know coming in that you are gonna overpay for newer games, and that you can get used games cheaper online. So why complain when you knew that already coming in?
I had to work a booth at a trade show in the San Diego Convention Center, and upon my arrival found out that one of my XBOX 360s power brick went out. I had no other option closeby except for this GameStop to find a replacement. The show started at 10, but the GameStop also opened at 10.
It was 9 am, and I was pressed for time. I looked up GameStop locations on my phone and found there was one in walking distance at the mall. I took my rolling carryon luggage and made my way from the Convention Center to the Horton Plaza Mall, finding the GameStop on the top floor.
I peered inside and saw an employee. I got his attention and he didn’t know what to do and called up the manager. I explained my situation and he was more than happy to help, trying to peep a quick look at an unfinished game. I didn’t care.
He let me in the store and try out my XBOX 360 with another power brick and found one I was satisfied with, and he was one of the first in public to view an unreleased game.
Nerd helping nerd.
I made it back to the show and was able to showcase the game.
I later sent him some game shwag when I got back into the office.

now don’t get me wrong, i play the occasional video game. sometimes more than occasionally. perhaps i’m a self-​loathing gamer. but the prototypical gamer dork disgusts me. and that’s what this place is full of. the morbidly obese, hygienically challenged, socially worthless gamer dorks. the funk emanates from this place like a toxic cloud. and you can’t just buy a game and run for it without the tard behind the counter regaling you with stories of his awesome computer setup or his bitchin’ world of warcraft character.
the crowning fail for me was when i came here to trade in a bunch of old ps2 stuff and had to listen to these idiots snicker and grunt for a good 30 minutes while they made me thumb print a form for every game. forcing my wife to come with me for this almost ended my marriage.
do yourself a favor and just order your stuff from amazon. or if you have to get something today, go to target. stay far away from this craphole.