Griffin Ace Hardware

Great store with plenty of selection and helpful staff. Miss the popcorn machine though.

I come here frequently for work and am always impressed by the amazing customer service. Every employee acknowledges when you walk in and are very helpful with anything I need. They are patient and take time to explain answers to my questions. I’ve had to make a few returns and they made the process painless. Thanks!

I’ve been doing some home improvements the last month and have been in and out of Ace because it’s so convenient. First off, they greet you right away and obviously, by the confused look on my face, made it a point to make sure they directed me to the right area. LOL!
One trip was to get paint for the office so I wandered around while waiting, and found a NEW project to take on in my house – the bathroom cabinets. I found a product called Amy Howard and took the literature with me. Went home researched and decided to try it.
The next day I went in and Arcio (SORRY about the spelling!) was the Amy Howard expert. He spent time with me explaining how it worked, gave me tips and suggestions and didn’t try to upsell me to the really expensive brushes. Made sure I had the items needed from start to finish.
Needless to say, my bathroom is transformed and is GORGEOUS! VERY pleased with the outcome and now have progressed to updating my kitchen table and chairs! I’m so excited and it’s SOOO great knowing I have Ace a couple of miles away and so handy.
Customer service all around is great.

This Ace has a surprising amount of stuff. The people that work here are always very helpful, knowledgeable, and there is a lot of them. They can usually help you find what you are looing for and make good suggestions on what you should do with your project. They have good plumbing, irrigation, and fastener departments. Overall, it seems to be more for smaller home or auto improvement projects vs. building a house which is something you would go to Home Depot for. They have some nice, inexpensive, succulents out front and they are an authorized Yeti cooler dealer. They are nice coolers! Those are the highlights for me.

Nicely run. Moved into the area and needed various bolts and nuts. An employee measured the thread pitch and asked me how many I needed and got them, saving me a lot of time. Really convenient to have nearby.

What don;t they have? One thing my son is bummed about is, they took out the popcorn machine and this was the only way I got him to run errands with me! They do have everything you can want, even though the store is smaller than a Home Depot. I have picked up paints, hoses, chairs, nuts and bolts and you can even buy Chotzkys there. Clean store with someone always around to help out.

This is my go to hardware store, mostly because it’s the only one within 10 miles of my house. It’s not very big and therefore the selection is not great which is why I took away a star. Everything else is great. There’s always somebody there to greet you and ask you if you need any assistance and the staff is always very friendly.

Conveniently located and very helpful staff make this a go to place for Home repair and maintenance items. Just about every time when you walk in there is someone to help you find what you are looking for. Prices a little higher than Home Depot but many times it is worth it to come here and get what you want quickly.

Quick update, they no longer serve free popcorn. But have your kid push the train button and watch the two trains spin around at the roof of the store.
As always, service is their strong point. They have some very knowledgeable employees who can tell you how to use most of their products. Saved me hundreds of dollars in home repairs I could do by myself.

This place is awesome! Everybody was very nice and helpful. One of the employees asked if it was ok for the kids to see a model train and he took them and entertained them as I did my shopping. I’m in a wheelchair and Arcio was kind enough to help me find the replacement parts to fix my wheel and even helped me fix the chair. Arcio is awesome! Thank you guys for your help. Highly recommend this hardware store!

Typically when you walk-​in, you are warmly greeted and asked if you need any help (obviously when an associate is not busy). The associates are always more than happy to assist you. Great attitude from many employees on multiple visits gives this place a solid 5-​star!

Thank god for this neighborhood hardware store.
It’s got all the stuff a girl could need to run this crazy Unilocal world from heavy duty extension cords to adhesives, cleaners, tape, paint etc. You name it, I need so again I say, thank god!
The service is very nice as well and I’m always offered help when I’m hunting around for things. There is also a nice gift/​housewares/​décor section in front as well as backyard additions like grills and outdoor cushions. Everything a neighborhood hardware store should have and then some.
It’s a little bit more pricey sometimes for certain things — but the convenience is worth it for me

This is Ace hardware number two that I have been to in the past month. I’ve been here before but it’s not really within my general area or neighborhood however, it is a good size store and, like the Encinitas location, the service is excellent. Always the happiest and helpful employees working at Ace.
Much like my review about the Encinitas location Ace hardware, this chain has more of those strange, often hard to find parts that other warehouse style hardware stores do not carry. Good to know right? Keep it in mind if you happen to be at those huge stores not finding what you need and you’re not receiving the customer service you desire, come to Ace.
I needed a few plumbing parts for a quick repair at a friends house and Ace had just what I needed to get the job done. Something about this location is very bright and cheerful. «Cheerful»? I don’t know, just seems like the right word in this instance. It’s a bright cheerful store. I like that feeling. It makes me feel better. Like the difference between a cloudy day and a sunny day, I’m happier when it’s bright. Aren’t you? Isn’t everybody? Don’t feel down about shopping — Feel happy, go to Ace. «Ace is the Place»

I never shopped at an Ace before, but the plants they had on sale outside prompted me to see what else they offered inside. Ace is an easy to navigate place to pick up things for the home — paint, cleaning supplies, bathroom curtain hooks, mason jars, candles, etc. without feeling overwhelmed by all the options.
Also, FREE POPCORN!

I’m certainly no «do-​it-​youselfer» however I occasionally need something that a store like ACE can provide. I’d much rather frequent a small locally owned store than go to a big box store if I have a choice.
With today’s run, all I needed was a few keys made. The place was booming with all kinds of customers and the employees were jumping. I asked for someone to help and a few minutes later I was in business.
As I took the keys up to the register I remembered that I needed a few other odds and ends. (so thankful I didn’t have to walk through miles of aisles)
When the cashier asked me if I had a rewards card, I told her that I only come here like once a year. She super politely informed me that if my keys don’t work for some reason, I could bring them back with no questions asked. She was really cool and helpful and I appreciated her sharing that info with me. She thanked me for my business and I was out the door. It’s really nice to be treated so well, even when you’re spending $ 20. Thanks Ace!

The customer service here cannot be beat, and service is worth something. I went to Lowe’s last week and when I asked where the hex wrenches were, they told me they were out, wth??? Of course they weren’t out, what mega-​hardware store in the world runs out of hex wrenches?
At Lowe’s I asked where the rechargeable batteries were and was told that all their batteries were on a particular endcap. I searched carefully and there were no rechargeable batteries available. But lo and behold next to the register where I checked out, there was a HUGE selection of rechargeable batteries, and to make it worse, the employee who told me the only batteries they carried were in another location was working adjacent to the rechargeable batteries, he could see them from the register.
At Home Depot we waited 45 min in their store at 10 am on a weekday (the store was empty) to find someone who was finally able to tell us that they did not carry the screen door we were looking for.
We went to Ace where we were promptly helped, the guy who did the screen doors had stepped out but we were handed our popcorn and invited to walk around. The guy called the screen door guy on his cell and he returned in 5 min. We ordered the door and were out of there in 15 min total.
I’ve had it with idiot employees, it’s just not worth it and it ruins the whole experience. I like walking into Ace, they are über helpful and don’t ever waste my time.
Their prices may be a bit higher than the big box stores, but ask yourself, what is your time and state of mind worth? Ace really *is* the place.

WOW! What an amazing store! In my line of work, I find myself in hardware stores weekly, and I am so glad I found this one! What a gem! Amazing service, clean, well organized. I have a motto that «you get what you pay for» and I am happy to pay a few extra pennies for what I get in return here. I was especially impressed by the service — I didnt walk more than a few feet before another friendly, knowledgeable staff person was there to help.
5 stars, indeed.

Made a simple stop here to pick up a combination lock and wished I had more time! Immediately to the left is heaven on earth. I’m talkin’ natural candles, soaps, lotions and cute journals, fun home décor sayings and display china and dishes. Great gifts! Hallmark (next door) has a little competition now. The prices are pretty reasonable!
ALL of the staff was extremely friendly and helpful. I signed up for a rewards card and will get $ 5 towards my next purchase… woot woot! You know how cashiers say signing up will only take a minute but then it ends up taking 3, when you really only had 2? Nope! Not here. It was just as quick as my transaction… and remember, I only bought a combination lock!
It’s a good mix of Pier 1 meets Home Depot meets Little House on the Prairie. I’ve always admired the fixings in the window, but never needed anything too badly or had much time to browse. I’ll be back… to spend at least another $ 5 lol. They always have seasonal finds! This particular location has 2 stories of awesomeness. I didn’t make it up yonder but I shall, I shall…

Ive never been to a ACE where the customer service lacks. They are always SO knowledgable and helpful in making sure you are buying the correct item!
I bought a vacuum belt for $ 4 and my vacuum works LIKE NEW! Yay!
I also bought caulk for my bathroom and the man working there saved me from buying the wrong one!
Thanks guys!

Ace hardware is so damn convenient… and with all the housework we have been doing… it is worth spending a few cents more here rather than driving all the way to home depot and trucking through that giant store searching for one little item.
Ace hardware has amazing customer service… you can get in and out quick and if you are smart enough to bring the coupon that your wife gave you (hint hint) it can be much cheaper than home depot…
their name brand paint is amazing as far as coverage and quality.
their paint matching rocks… they can match anything…
the paint guys are smart and cool…
no ace is not for everything… but you can find most everything you need for your home projects here…