Hippensteel Jos C DDS Jr

I’ve been going to this dental office for several years (yes, I’m a patient man). However, enough is enough.
Reason 1. Their scheduler is the worst ever. I fill out the reminder card to schedule the next appt, watch them drop it in their little box and have never received one. I always have to call in to schedule an appt (no biggie)…but today broke my desire to subject myself to inadequate treatment and service in the future. I have not had a cleaning in so long I don’t even remember (this year). Called and made an appt with Julie. I had to reschedule the appt, so called back in and rescheduled for today… guess what, they double booked the appt time. The receptionist kept saying well, you can reschedule the appt again and I’m not going to make the other person who took time out of their day to reschedule either. Me, going back there again? Not happening.
Reason 2 and most important. If you get your teeth cleaned by the Dr., feel comfortable planning to do something else within 15 — 20 minutes. The first time I went in for cleaning, Julie did the cleaning and it was great. The next time, the Dr cleaned my teeth (loosely said). He was done in like 10 minutes. 7 or 8 months later, he cleaned them again… took all of 15 minutes this time. Just not so sure I was getting the best service for the money the insurance (and me) were paying.
Reason #3 and it’s just a little thing, but if you call, don’t bother leaving a voice mail. You will not get a return call. I called several times over the years to schedule a cleaning, but never had the pleasure of a return call.
Pass on this one or I’ll be reading your comments about your experience in the future. Nice people, but when it comes to dental work and service, there are better providers out there.

I just got a crown done by Hippensteel. Actually it was in January. It popped off twice and in July he just did a remold of the crown. That didn’t fit either. (This was over the course of seven months). I went to a new dentist who said the crown work was one of the worse he ever saw (when I left Hippensteel, he thought his work was great), the new dentist took pictures and highlighted the areas of concern. I brought Hippensteel the pictures to discuss, he still thought my crown looked great and asked me to leave his office when I requested a refund. At any rate my insurance won’t cover me for a new crown I am out $ 1300. I am trying to get my money (out of pocket and insurance) from Hippensteel to help pay for the new crown. He is only giving me $ 300 back.
It looks like you had a similar issues to me. I suggest you file a complaint with consumer affairs.
I am doing the same, also from looking him up his has been in trouble in his past. Court cases where he has been out on probation, read more here.

No one likes dentists. But as soon as I came in I was at ease. Dr Hippensteel and his staff are great. I chipped my front tooth and he fixed it on the spot with no one being the wiser to it had ever been chipped ! Thanks for giving me my smile back.

Worst ever. Saw the other reviews and so I waited until I could get an appointment with the hygienist as I needed a deep clean. Waited months to get in with her. When I finally went to the appointment the doctor saw me and basically just looked in my mouth and went, «Wow! I don’t think I need to do anything here! Your teeth look great!»
The hygienist came in and he said she didn’t need to come in, there was nothing to clean. I hadn’t been to a dentist in two years! Yes I brush but come on, I needed a deep cleaning after not going for two years.
He used this water-​pick like thing around my gumline for a few minutes and sent me on my way. Changing my dentist as soon as I can.

The only reason I’m giving Dr. Hippensteel’s office even two stars is because the dental hygienist Julie is wonderful. She takes her time, does a great job cleaning, and has many helpful tips for keeping your teeth and gums healthy. She even puts lip balm on for you so that your lips don’t get that awkward dry feeling while she’s working.
Dr. Hippentsteel, on the other hand, is awful. I was a patient there for a year and a half. When I got a filling done, I experienced awful pain for 3 months after– I’ve never had pain last this long from a simple filling. When I went in to let them know, he said it may have become cracked (I can only assume from when he drilled it) and that I would need an expensive inlay now. Secondly, he put a crown on a tooth for me. 10 months later I’m at a new dentist and learn that because Dr. Hippensteel didn’t properly seal the crown to my tooth, I will most likely have to get it replaced in the next year or two. It’s rather upsetting to spend $ 600 on a crown only to need to replace it within a few years. I would definitely look for any other dentist in the area if you’re considering seeing him.

Dr. Hippensteel is great. I have Safeguard dental insurance which is really cheap insurance and really only covers cleanings. I’ve had great cleanings and he’s also done work to put sealants on my teeth and charges me a fair price (better than my last dentist). He also guarantees his work and my teeth are great. Yes the office is very old looking and it could use with some furniture updates but what Dr. Hippensteel does is great and I’d recommend him.
just make sure that everything is explained about what he’s doing and how much it will cost. he put in a filling i didn’t know he was going to until i was asked to pay for it!

Dr. Hippensteel saved my teeth. Not only is hygienist the best I’ve ever been to, but Dr. Hippensteel is extremely skilled and ethical. I had the opposite experience with him as the other reviewer. Dr. Hippensteel not only cured my head aches, but now I’m proud to smile at people. He’s a really good person, and I trust his office completely.
BTW, I also have an HMO.

I’m not too sure about this dentist…
I have Safeguard dental insurance (super cheap) and he was the closest dentist on their list. I went to him for the first time for my first cleaning and ex rays in a year and a half… he said that my teeth were immaculate and that he didn’t even need to scrape for plaque or floss. The only thing he did was to briefly use a water pressured thing around my gum line and quickly use the fluoride toothpaste buffer thing. It didn’t feel like he had a very steady hand or would be capable of doing a filling if I had needed one. He said he had been in that office for 50 years– the office looked about that old. He was very nice and so was the receptionist, but…
Every dentist I’ve ever had has done a full cleaning anyway and lectured me about flossing more, etc. Shouldn’t he have at least shown me the ex rays (did he even take any)? I was in and out of there in 17 minutes? I feel like I should go to another dentist just to confirm that I don’t have any cavities or need a cleaning.