Isquad Repair

Was able to come in the next day after my phone broke. The service was great all thanks to Ray. He was able to figure out what was wrong with my phone. Super helpful team that makes sure you are satisfied once you leave!

I’ve gotten a phone fixed here twice. This place has saved me a lot of money. Good prices, quick service. Eric was very nice, professional, and helpful. I would definitely recommend coming here before spending a bunch of money on a new phone.

The manager was great! There was a misunderstanding with pricing and he was very nice in honoring the lower price I thought it is was, no fuss and no making the client feel bad. Great customer service and very reasonable prices.

The guys at Isquad are the best. Their service is great the are super helpful. If anything goes wrong they go above and beyond to make sure they get it right. I recommend them to everyone at work

We called to get a diagnostic cost for our iPhone 5s and advised them of what we already replaced, we walked in and asked /​informed them again. both times they stated $ 0 for the diagnostic cost, after asking about quote for something we already replaced they stated diagnostic would be $ 29 plus costs to replace what we already replaced. They need to be consistent with their price ranges and listen to their customers needs. Is it $ 0 or $ 29 and didn’t I just tell you I replaced those parts? Regardless we left and never going back there again, we do not recommend this place to anyone !

I’m super clumsy and it’s the 3^rd time I’ve broken my phone this year! To say the least being loyal to this company has really paid off… Came in during my lunch time and Rae got the job done efficiently so I was back in time!

Ive had my phone repaired here 3 times. The first 2 times was an iphone 4s, everything was great and a good deal (over a year ago). Recently I shattered my Iphone 6, and took it here to replace the screen. Why should anything be different? Well idk now my phone doesnt work! It constantly freezes, doesnt touch what I want, and will just turn black and not let me touch anything during phone calls although the call is still going on. Thanks for stealing my $ 92.00

The guys here are super nice! I had my iPhone screen here fixed a couple of months ago and the screen kept on falling off so I brought it in again and they fixed it quickly. Highly recommended!

Don’t get your phone fixed here unless you have zero other options. Got a 5 and a 6 fixed here both times the entire screen fell off of the phone in one piece. seriously the entire piece of glass just popped out and was dangling from my phone. I would recommend spending the money to buy an new phone or get insurance because this place is a joke.

I saw someone else’s message that said that they broken something on his phone that had not been broken, and thought that that had to be a fluke. It wasn’t; it happened to me, too.
I brought my Samsung phone in to have the charging port replaced. The following day, I got my phone back, but now the speaker didn’t work. They told me to use the speakerphone and «TALK REALLY LOUD.» Uh, uh; that wasn’t going to work. They were going to repair it, but it would take a week to replace the defective part they put in my phone. (I insisted on a loaner, which they gave me, but I had to take it to Verizon and get it activated on my account, which took an hour.) Meanwhile, it took them a week and a half to get and replace the part, and they never even called me when it was done (though they said they had). So now i have my phone back with the still defective part.
To their credit, they did refund my money, but they couldn’t refund the over week and a half of aggravation and multiple trips to their Miramar location and two trips to Verizon.

I went in to iSquad with a broken screen, and torn out home button. They fixed my screen no problem and my home button, so I thought.
I picked up my phone and noticed when I got home that their were ripples in it under the glass it appeared… Also, They waited until AFTER they fixed my iPhone to tell me that I can never update my phone or else it will crash and never work again or use my Touch ID because technically they didn’t use Apple parts. So if I want it fixed, I need to take it to Apple, and have them replace the parts on top of the money I paid for them to replace everything.

Very Professional
Very fair prices and good quality work.
good people run the store.

I would give this place no stars if I could. This had to be one of the most shadiest and worst customer service ever. I paid almost 200 dollars for my screen to be replaced on my iphone6, and a glass screen protector. The camera on the front of my phone when they put it back together is a little off, and they kept making me wait when my phone was done, and I was ready to pay and leave. I guess other people had priority over me even though I was waiting forever.
When I dropped off my phone there was at least six workers/​people behind the counter. Then when I come back two hours later to pick up my phone there’s only one worker.
To show some appreciation for my patience, and me waiting forever. They gave me a free iPhone6 wall charger, since they were going to charge me 20 dollars less, but then forgot to at the end. How convenient for them, and then when my phone died on me last night I go to use the wall charger they gave me, and at first it wouldn’t even charge. I ended up having to buy a $ 10 charger at 7 – 11 the following morning which ended up charging my phone real quick. I decided to try to use the charger they gave me again. It took over 5 hours to charge it from 13% to 51%.
Bottom line find some where else to take your phone or any electronic device, and I plan to take back the crappy Chinese knock off wall charger they gave me, because it doesn’t charge for shit.

After having my phone repaired a couple of weeks ago, I noticed an issue. I waited a while anticipating that I would get «I’m sorry, but I can’t help you…». Nonetheless I called and Michael and he asked me to stop by. He looked at my iPhone6 and said he would address the issue. 20 mins later, I stopped back by and it was good to go. I expected a back and forth about pricing and who was responsible for this, but instead was pleasantly surprised that this wasn’t the case.
An experience like this goes a long way. Def recommend and will be back in the likely event that I drop my phone again.

I purchased the Groupon to repair the screen of my iPad 2. It was cracked but fully functional. I barely use it, but when I saw the super cheap deal on Groupon, I couldn’t resist getting it fixed! BUYER BEWARE: you get what you pay for!!!
Upon picking up the iPad, I was happy to see its beauty restored! But when I got home, I noticed that my touch screen did not work and there was an internal crack. I requested that this be fixed. At first they showed some resistance, stating that this «new» damage was my fault. But they eventually agreed to make the repair free of charge.
When I picked up my iPad, they had trouble finding mine. When they finally found it, they could not find the case I had brought it in… They took my number but never called. Not such a great deal after all, if they steal/​misplace your case, which probably cost me a good $ 30 – 50 back in the day. My only problem with the iPad itself now is the video/​camera is super fuzzy and unclear, while the bottom button is kind of off and works weird.
Every time I have come into iSquad, they seem HIGHLY disorganized. They have issues finding things, keeping record of when things are brought in, and keeping record of whether or not I paid. I have to remind them that I paid or the repair was free. Once they even told me they were going to charge me tax on top of the Groupon, but when h picked it up, they didn’t.
Basically, my iPad was better off (fully functioning) before I brought it here; and now I’m out of a $ 30-​$ 50 case, since they misplaced it. The $ 59 Groupon doesn’t seem like such a great deal after all. I really just wish I had gone to iGeeks, where they are expensive, but they make the repairs super fast and get it right the first time.
With this level of service, I am not sure how they will stay in business. This place has a lot of reviews, full of complaints similar to mine. Even in the good reviews, it seems that people have had to return more than once to get the job done.

Specializing in Samsung Galaxy phones and iPhones, these guys are awesome of broken charger ports or broken screens, and I’m sure they can fix other cosmetic issues and benign internal hardware issues also.
I have a Samsung Galaxy S5. I had the choice of using insurance or taking it in to these guys for a broken charger port. These guys did the job in a couple of days; I was pleased even though I was quoted the same day. Same day is possible, but it depends on staffing and the replacement hardware available. I read some complaints that it took longer than the quoted. Well, I totally defend these guys because what you tell them might not be what they actually find. Even though it took a couple of days to fix my charger port, they also fixed my minimally cracked glass (which I didn’t even mind), installed a protector screen on the glass, and gave me 15% off for the extra time spent. Hey, that’s totally awesome service.
So next time, you have what might be a minor repair needed — consult these guys so you have an idea of cost, and time and/​or whether you should just use your carrier’s insurance.
Look for Cory. They also have other locations in Encinitas and Santee.

Ehhhhhhhh…
They’re okay. If you really can’t find anywhere to go. They’ll do the work but I didnt enjoy my time dealing with them. Oh well
Just bad customer service. I expect more maybe they aren’t for me ???

Ok spot for repairs. My daughter smashed the screen on her Galaxy Kids tablet and these guys fixed it that same afternoon. However, when I returned at the quoted time it still wasn’t ready, and they gave me a couple bucks off because of that.
I’m happy the tablet works again, but it’s not the same. Something is off since it was reassembled. It’s not as sturdy as it once was. I’m such a tech noob, though, that’s it’s probably one of the drawbacks of the screen replacement process.
At any rate, we do have a one-​year «no matter what» warranty on the screen, so it was worth the fix.

Horrible service! Please if you want to spare your phone go somewhere else.
My husband cracked his iPhone 6 plus screen while we were vacationing here. He called here since they had such great reviews. They said they would have his phone done in 20 minutes or less. We decided to bring his phone in.
We waited for over 40 minutes for the replacement. It was not done right! The screen wouldn’t scroll probably. The technician said his «manager» who we never saw, would come out to help with the repair.
After another hour and a half they finally finished! Yes, I spent over 2 hours here after they said it would be done in 20 minutes.
Fast forward to later that night and the phone again would not scroll probably! My husband called and they instructed him to bring it back in. This time we dropped it off and they were to call my phone when it was done. They called me at 1:49pm we arrived at 2:15pm. It’s now 2:53 and they just NOW finished.
This is so unacceptable. Give proper time frames and do the job right! So much of my vacation time was spent at this unprofessional inconsiderate place!

Holy smokes, I haven’t been this satisfied with service and results in a long time. Conversing with my nephew one Thursday evening I placed my iPhone 5 on my freezer improperly and it knocked over onto the garage floor. My screen completely shattered. Then my heart shattered. The top right of my phone was a robot because I could see the iPhone insides :(
I remember reading a review of my fellow elite member and friend of mine Diana S. About her iPad screen repair. I called two other places but iSquad has the best quote for me and they had a Unilocal check in deal! Quote was for $ 69.99 for my black iPhone 5 btw. With the check in and this amazing review I had to pay only $ 50! Can’t believe I didn’t ask for the persons name who assisted me but this guy was amazing. 20 minutes later my phone was good as new! I couldn’t believe it.
Quality was great, service was fast. I waited on a comfy sofa watching TV channels of my choice, reading a GQ mag of kanye being offered iPad or laptop use. Oh the life :)
Thanks for fixing my screen! So happy I don’t have to buy a new one!!!