Kearny Mesa Convalescent Hospital & Nursing Home

My grandfather is now on hospice due to the care in this facility! He was perfectly capable of healing 100% til he was put in this place. Thanks for sending my grandfather to an early death.

Looking for a short term rehab facility close to Sharp Hospital in Kearny Mesa with adequate parking? This will work for you.
It meets California standards for patient care and has very pretty courtyards for patients to look at and to visit. But if you expect TLC, quick service, tasty food and and any extras, it may not be the right choice. The exception is PT and OT staff members who are well trained and communicate very effectively with patients.
On the other end of the scale:
Food is way below standard– it’s starchy and features canned vegetables and fruit. Not much healthful, tasty high protein fare here. Serving soup with a plastic teaspoon each day was a particularly low point for us.
The Patient Call system… consisting of a dim bulb that lights above the door of each shared room is antiquated and we have waited 30 – 40 minutes for a bedside request as simple as a potty visit — to be acknowledged.
Staff needs ongoing training in providing emotional support to patients. Perhaps because many of them are elderly or not always able to communicate clearly, employees forget that they still need a smile and words of encouragement and support to aid in their recovery… particularly those who are alone in this facility with few or no visitors.
We are told the new owners are working to improve those aspects of the operation. If they do… and when we see some evidence of that… I’ll certainly add another star.

Dad was here for hip surgery recovery because it was close by. BIG MISTAKE. Couldn’t even get a good night sleep because of being woken up throughout the night by robotic staff doing routine rounds and then pricked his arm at least half a dozen times before finding his vein. Incompetent and underpaid staff will only get sub par service which is what he got. Food looked unappealing as well. Stay away

I only had 3 days to find a place for my friend to stay after a bought of dehydration. I had little time to drive around and relied on reviews which, this one time, were not consistent with my experience. I set aside my own thoughts of what I envisioned of nursing homes, based only on my one-​time experience of thinking I wanted to become a CNA.
First off, parking is not great. The lot is also for employees so options are the lot or the street. The facility is having a lot of construction done on an outside area that should be nice when finished. The front is a cute little setting with a small garden area and I was hopeful as I entered the facility
I continued into the facility and this is where any «stars» flew away.
There was no handicapped accessibility to get inside. Residents were manipulating their wheelchairs and leaning forward to open front and backyard doors. Residents who were obviously in need of assistance were slouched on the sofa and behind the nurses’ desks. I started crying and walked out.
To the point: no handicapped access; a sign-​in book that, if no one is at the desk, does not get signed and it is very easy to continue down to any patient’s room; there is no «feeling» of warmth or friendliness; yes it is a hospital but this had the appearance a business only facility; I had to find a nurse and ask if I had anything to sign or fill out as no one had acknowledged me; they did not seem to be knowledgeable about certain medications; had me fill out my friends’ inventory (and lost clothes when I transferred her out) and tried to convince me to «give us a chance» after finding a different place that provided a high quality of care and excellent customer service. Additional issues: After my friend had been there 2 ½ days, I wondered if I was going to hear from someone about insurance, etc. in the interim, a social worker recommended by her Assisted living place, had already called me twice inquiring about my friend. I transferred her despite some passive-​aggressive tactics to get one more dollar from Medicare and delay paperwork.
Long review, but an honest opinion about something that many of us will face in the future. I now understand why my parents have purchased long-​term insurance so their choices will not be limited. My brother and I will feel comfort knowing our parents are being cared for in a manner similar to care my brother and I would provide.

Okay, so this place has white marble floors that are actually clean every time you go in! There is no smell! Folks are always smiling and friendly. I visit my grandma and she’s so happy to be getting good care so she can go back to her Assisted Living again. She loves her therapy exercises and her Doctor, who apparently comes every day!
I like the management team… they are always professional and are walking around checking on the residents. There is a lot of staff on the floor, which is a good thing. It’s such a happy rehab facility. The guilt we were feeling about having grandma go there after the hospital has gone out the window. So thank you Kearny Mesa! Keep up the excellent service!

If I could give a half star I would. This place is a death home they move as many patient in the rooms as possible. The elder is rampant and the sever disabled are yelling and being ignored. This place should be closed and gorge should be strung up.

I would give the place a 4 ½ star rating. They did mess up with my grandmother’s initial medication. Someone didn’t put in the orders correctly from the hospital so she was missing two medications. I found the nurses here to be very caring. They always were able to answer my questions about my grandmother’s status. If I had a concern, they were able to address it promptly. Parking is a problem on weekday mornings and afternoon. If I came at 5 pm on weekdays or anytime on the weekends, I didn’t have any problems parking. The physical therapy people were very nice and worked really hard to get her in better shape. I would recommend this place. If my mother needs to go in a home, then I will send her here.

It’s just status quo now, that the Amazing Hebbel’s have given up ownership to a large company. Neither good nor bad. It’s a bland facility with many rules and a sterile feeling both in cleanliness and personal compassion. As far as convalescent homes go, the new company has it’s focus on rehabilitating people and sending them home. That’s good for those who want to get in and out. For those residents who have called the place «home» for years, their quality of life has declined. There’s no more family touch to this establishment. It’s big business as usual. No more common areas to watch TV and relax outside of the shared bedrooms. Fewer volunteers are present, there’s more responsibility put on the family members to trim toenails, wash dentures, figure out which company is charging for med visits, monthly billing is confusing etc. Families have less contact with the management and It’s just no longer the Shangri La we once found when the Hebbel’s were at the helm. To be fair, the company is busy renovating and updating the facility, but in the meantime, the residents and family members needs are not at the heart of this company’s vision.

I expected better care for my grandmother as she underwent physical therapy for a fall, here. Nobody kept me or my family in the loop about the happenings with her treatment, even after I explicitly asked to be kept up-​to-​date, especially since she doesn’t speak English. My family is the best way to maintain proper communication between the nurses and her. I gave them my number and gave them free reign to call ²⁴⁄₇ with even the simplest update or request, I’ve received very few.
The administration people, can’t seem to schedule, execute and keep tabs on a resident during an out-​patient doctor’s visit. They had some mix up with the transport people; so they were able to take her to a doctor’s appointment, but not arrange to pick her up. She’s 94! The doctor called and told me to pick her up since she was waiting. I called, and TRIED to be as calm as possible, but when you’re being transferred to 4 – 5 different nurses/​admin people like a sandbag it’s hard to keep your cool. I’ve told them that I would be present for any future appointments because they can’t be trusted.
The only saving graces for this place are that it is clean and close to home, other then that I wouldn’t put a family member in here.
You would think you would know more and they would let you know immediately if something was up, especially if you give them free reign to call ²⁴⁄₇ and for the money that they charge.

As an employee here I can honestly say that this has been one of the best jobs I have ever had. I am proud to be apart of this team of staff but not only that the family that they created here. Everyone cares so much about the residents as if they were caring for their own mother/​grandmother. I have worked here for 3 years now and sadly going to be leaving but only because I’m relocating to Minnesota. I would have to say I am impressed with this facility for many different reasons some as small as it doesn’t smell. There are some places I couldn’t walk into. We take pride in keeping it clean for our residents but not only that we all want a great place to work. Another thing that impresses me is the amount of long term staff. Majority of the staff have been here 10+ years. This facility has been 5 stars for the last 49 years. That is something to be proud of. That is something I am proud to be apart of. I love the amount of time, money, and thought they put into the activities and events here.
The Hebbel family have truly showed what it means to apply «The Golden Rule» to every day life. They have been nothing short of amazing to work for.
All in all I would love to take my own mother or grandmother here.

It became necessary to place our mother in a facility. Her ability to take her medicines was inconsistent and she became very depressed. The nurses, doctors, staff and volunteers were marvelous. She needed to be hospitalized for a few days to regulate her meds but after that she adjusted fine. The activities got her interested in living again. She became friends with many of the staff and residents. I enjoyed going to visit her and started volunteering for some of the activities. When she did pass away they were all there to help and guide me through it. I have continued to volunteer at KMCH and just love doing this. The people and residents are my new family!

Good place that takes care of your loved ones. What can I say, it’s a convalescent home and smells a bit. But good.

I am an RN/​BSN and would like to highly recommend KMCH. Every staff member treated my mother with dignity and gentle, loving care. We were kept well informed and included in the decision making process. They not only met my Mother’s physical needs, but also her psycho-​social and spiritual needs. My daughter is a 3^rd year nursing student and rotated through skilled nursing facilities for her clinical rotation. She, too, was amazed at the loving care she witnessed. We both agreed that KMCH exceeded all expectations (which were already high, having heard wonderful things about them). My Mother has passed away and I am still drawn back to KMCH to visit the staff, whom I have grown to love, and because I feel my Mother’s joyful spirit there.

OK, now I have another data point, so I’m adding another star! My aunt recently fell and needs to spend a couple weeks convalescing. She chose KMC. I went to visit her yesterday and it’s amazing to have absolutely no hesitation to visit a care facility.
I walked in and was immediately overwhelmed with positive energy. I just can’t describe how amazing it is. My aunt is nowhere close to ready to needing to be in a home like this permanently, and she doesn’t want to stay longer than she has to, but as she said, if she needs to be in a home, this is the place to be. And she knows because she has frequented many similar homes, delivering communion to seniors.
BIG 5 STARS FOR KMC!!!