La Maestra Community Health Centers

I give up on this place… I have tried to give them the benefit of the doubt but I am done making excuses for them. They have cancelled my appts with my knowledge (didn’t even call to let me know, just let me show up and be told that I need to make another appt) and they have told me I had abnormal test results but made me wait a month to hear what the results were, after stressing for that month I go and am told that the results are not abnormal at all… what is this, amateur hour at the doctor’s??? SERIOUSLY, do they care in even the slightest about our health as individuals? I have serious auto-​immune issues, and was treated like crap every time I went there, even tho I am polite, patient, and good-​natured, they have turned me off for good… the search for a good doctor continues!

Front desk is very rude, customer service sucks! I wouldn’t recommend anyone here!!!

The El Cajon Clinic is hands down awful. They scheduled me appointments I didn’t ask for, without my permission, and never even told me about them till I’m getting called for confirmation of these appointments. Bleh. No. It was dirty, and the staff are rude! I’m giving 4 stars because the City Hights location is amazing! Amazing staff, I love my doctor. It’s worth the drive even though I live in El Cajon.

I love the staff but booking an appointment is beyond me!!! The number you call isn’t the actual location. It’s for someone to find you an appointment and sometimes when you say a specific location like city heights, they find you an appointment with another location like national city. I can never get an appointment I swear and my son needs to have his staples taken out, but I’m sure if you call the location they would let you know if there were any cancellations just like at my job! I don’t understand why you can’t call the actual location and see what you can get in for!!! I have 3 kids and no time to sit there for 3−4hours waiting for a spot to open up!!! Ridiculous! That is what the phone operator tells you to do. I am beyond frustrated with this whole organization

Probably one of if not the worst places Iv ever been treated at, the wait times for basically anything from scheduling appointments to just getting test results is ridiculous.
Iv gone out of my way to show up plenty early to make sure I get seen on time and it has never happened, most of the time I actually have to wait another 40 – 50 minutes after my appointment time to even be called up let alone see a doctor.
The last time I was here they had scheduled me at the end of the day and the receptionist wouldn’t even acknowledge I was standing there, they just glanced at me once or twice an continued on with their conversation with another employee. Terrible terrible service that I wish I could leave a negative rating it was so bad.
The only good thing about my visits here have been the actual doctors who have been somewhat pleasant.
I honestly just don’t get it, they seem to get enough funding to have a nice building and mostly new equipment but I just don’t know why the quality of their care is so bad. It’s probably not everyone that works here that is terrible but its definitely the overwhelming majority.
The issue on this current visit is that I was scheduled to see someone on a day that their not even here… No phone call to let me know or to reschedule just nothing.
This place continues to suck ass.
Not exactly surprising.

Soooo. frustrated about this place. I went there for medical care. However, they dont find my record in the system!!! It totally unprofessional! I would gave them a NEGATIVE REVIEW IF I CAN!!!

great place to go if you want to be treated like sh*t. Today I walked out after 2.5 hrs waiting. appointments are scarce if you miss one, it can be over a month to be. rescheduled. i have gone in several times to find out my dr. is not there and i have to see someone who has no info about my case. front desk staff is rude and unapologetic when they screw up.

Horrible place… called them to talk to nurse or my doctor and said I can’t talk to my doctor and I decided to ask for the nurse… The nurse never picked up so left msg with an employee so I could get a call back and I never did.. I was trying to decide to go to the hospital or not because I had been feeling really bad and was worried about my baby… so since it got Kate decided to wait until the next day… I felt even worse the next day so called again and no answer so of course I ended up going to the hospital… but horrible that they tell u to call them first if you feel like u might need to go to the hospital and then they don’t reply or call u back and the staff that answers could care less about u or or situation knowing that you are pregnant I would think they would respond better n take things more important. … –_​-​… disappointed and now in really big need of a different care facility for my pregnancy

This clinic is run efficiently and professionally. The staff is professional and some are friendly. I have seen physicians in several departments and they are excellent. I highly recommend La Maestra.

Walking into La Maestra literally saved my life.
During the past 6 months, I’ve had physicals, pap smears, 3 separate urinalysis and blood work. I was told that I was in great health despite signs that something was wrong.
I finally decided to give La Maestra a try.
I was seen quickly and DR. MAVRAKIS immediately ordered a host of tests that were not done at other urgent care clincs. He called me the following day and advised that I leave work and go straight to the ER. He found a «large mass» from my pelvis to my upper abdomen. That day, the ER ran more tests and several hours later they told me I had a tumor larger than a basketball and ovarian cancer.
DR. MAVRAKIS acted quickly. During a major blackout, he managed to magically fax his findings and force my insurance company to move faster. He called throughout the week to check in on me and provide updates. He called me on his day off– When was the last time YOUR doctor called you on a Sunday?
Initially, the negative reviews turned me off, but I’ve been several times since my initial visit and I have not seen the negative things people are saying about the facility or staff.
Staff:
–Evelyn went above and beyond, she’s always courteous, considerate and accommodating. She’s always offering encouraging words and support.
–Zahara is friendly in a professional way and quick to greet you with a smile.
–Danny (?) Is the most considerate parking lot attendant, EVER. Seriously. Better than valet. Full of encouragement, very accommodating and polite.
I know I’ve left names out, I’m sorry (pseudo-​dementia reared it’s ugly head). I simply can’t remember your names, but you are appreciated and highly valued by me, my family and my friends.
THANK YOU!!!

Never have I ever felt so belittled and offended in my life. My father went in to get checked out for his CTE (which has already been diagnosed by 3 separate doctors in the bay area and northern California) when we got there it didn’t look bad but as soon as we got called in the nurse and doctor both continued to tell me that «I’m not as smart as a doctor» and «I should just tell those other doctors to quit». First off in my general opinion I could give a rats ass what college you graduated from and how your professors were the best in the country!!! And the only thing i tried to do was answer your damn question!!! Then the nurse sat there laughing as he walked out. I’m outraged and my lawyer will definitely here all about this experience!

Dont waste your time here. These «clinics» are just a death trap. Wait is loooooong staff does not seem to know what they are doing and the dr wow. Just wants to hurry up and get you out so he can go and play online. Not educated and was told that this is a fast clinic WTF is a fast clinic.=slow death clinic. Diagnosis is by looking at you and GUESSING what your health issue is. Omg why such poor service would not recommend this clinic or mid city clinic either. Sucks sucks sucks

Was really impressed with the staff here and how clean everything was. Reading the negative reviews prior to coming here had me a little worried. However, my experience here was pleasant. The nurse Mitzy was nice and very helpful and Dr. Armenda was great as well. This appointment was quick and painless. Only bad thing is an hour wait for your meds.

This place is kind of new so everything isn’t super used and gross yet. Most clinics, you will need to bring hand sanitizer.
The walk in is decent, no lines but 2 visits so far and it has been awful. My bf is the one who’s been sick. First visit was about 3 weeks ago. First dr diagnosed him with tendonitis and gave him 800mg of ibuprofen. Til this day he is still in major pain and can barely walk! She was nice and very helpful, also stated he didn’t need x rays. Second visit about a few days ago, he has chest pains and a high fever. Second dr stated he has a lung infection. Then stated he refused to do x rays last visit and cannot see him for 2 things at once. We commented back that last dr stated he didn’t need it we did not refuse anything. WTF! She prescribe him 3 meds and left the room without saying anything. No explanation what so ever.
Til this day he still has a fever even though he has been taking all his meds. I’m just a worried gf and none of these drs are helpful.

Clean inside and outside, parking in garage which you need to validate ticket on first floor (it’s pointless, because it’s free parking.). Even with appointment Staffs takes foreverrr. Usually approx 40 min wait even with appt.

Horribly under staffed! Wait time with an appointment is an hour in the crowded waiting room then forty minutes in the room. The doctors are not qualified to manage chronic illnesses. Do not waste your time trying to call. Making a simple appointment will take hours
To leave a message with the nurse is fruitless as they will not call back. Even if the concern is extremely urgent or life threatening.

Best medical team ever! I love this clinic, my 3 kids always come here for checkups and when sick and they get better fast! the staff all around are terriffic and they really care

This is a nice facility, because it’s brand new. The employees don’t look very educated, and it’s scary because you come here to trust that you are in good hands, and it’s questionable. Also, the worst thing is, is that you have an appointment and you come in early, or even on time BUT, they call you in after TWO hours of WAITING and sometimes even longer. This is ridiculous!!! Why should patients have to come on time, if they are not going to be seen ON TIME! Very inefficient. It’s sad because, low income families don’t have much a choice but to come here or some other ghetto clinic. They need to be EFFICIENT. Lots of time wasted there. Tragic.