LabCorp

Because of the poor service in other labcorps offices I thought I’d try this one. Well what can I say they all have poor customer service and are very slow! If you’re lucky and you arrive 10 mins before opening you may be seen an hour later.

Elvee, LV? Barked at me as soon as I walked through the door, no good morning or greeting of any kind just an abrupt «sign the sheet»!! This lady needs some serious training in customer service. I do not appreciate her talking loudly about the details of my blood work in front of other patients. She has the bedside manner of a disgruntled employee who obviously doesn’t want to be there.
Why she has any interaction with the public is completely beyond me. There is absolutely no possibility of me ever going back to this location.

It’s not fun having to get blood work done, but the ladies here are so upbeat and cheerful! I just had the dreaded glucose test in pregnancy, and every little while they were checking to make sure I was ok, telling me «we’ll get there!» And «only 10 more minutes!» It was so nice and reassuring and made the wait so pleasant. Plus, they do a quick painless stick, so that just makes it a good experience.

The people that work here are rude and slow. I cannot say anything good about this place. The place is under staffed, there is no one manning the reception, and they get upset if you ask if there is anyone even there.

OK; so getting bloodwork done is never exactly pleasant, but the main thing you want is to be able to get in and out and get on with your day. That was not an option today.
I went to the LabCorp I usually go to on 4^th, but their computers were down, and apparently have been down for FOUR DAYS, and they said it would be over an hour wait. So, I decided to try out the LabCorp on 3^rd Ave. Not much better.
There was only 1 employee in the entire facility, who was checking people in, getting their paperwork, taking insurance cards/​payment, then taking you back and taking your blood. I felt like I was in one of those Saturday Night Live spoofs of the no-​frills airlines, where the guy takes your luggage at the curb, then you go to check in, and it’s the same guy, flight-​attendant: same guy, and pilot: you guessed it.
Any way, she was very pleasant, but since there was only ONE of her, it took me an hour to go back for my 5 seconds of bloodwork, even though there were only 4 people in front of me. And the line was growing a lot longer behind me. Clearly, LAB CORP NEEDS MORE WORKERS! But giving it 2 stars, because their one employee did have a positive attitude.
Also, I agree that the appointment-​making process is very time-​consuming and frusterating. Totally automated, so you never get to talk to a live person, and it takes 10x longer than it should to just say — Hi; can I come in on Thursday at 8 am? And I’m not sure that having an appointment gets you seen any more quickly any way.