Master Flooring

As carpet installations go, Paul and Gary Keleshian of Master Flooring are THE BEST. And they’re not even paying me or giving me a commission to say that.
Our search began shortly after New Year’s 2015. After attempting to contact half a dozen (that’s six [6] for those mathematically challenged types — like me) installation companies around San Diego, we received calls back from only two. TWO. Thankfully, Master Flooring was one of those. The other, slick like an oil spill, quoted us more than TWICE what Master Flooring quoted us. He was a nice guy, but what I, in my advanced age, refer to as a «Herb Tarleck» type (check out WKRP in Cincinnati for the reference), and much, much too polished a salesman to earn my trust.
Paul and Gary of Master Flooring, always working as a team, showed up together at our home to quote the job, on time, friendly and courteous, but genuinely so, never the type of overly-​friendly that leaves you cringing. These were just nice, normal guys who wanted to do a good job and would work hard to earn your respect. At least that’s how they came across.
After giving them a timeline for the installation, we had to reschedule. Three times. They had set aside time for our job, but never once complained about the reschedule, and continued to be friendly and courteous throughout. When we finally arrived at a date that would work, again, they showed up on time, prepared and ready to put in a hard day.
Our carpet installation included a uniquely carved wood floor that they would have to work around, and a circular staircase with two landings — not an easy job, any of it. It took two days, but they worked steadily, not even taking a break for lunch. They arrived at our convenience (we both work late, so it was 10 a.m.) and worked through the day until approximately 4 p.m. They gave us tips on how to best care for the carpet (cut small pieces of the scraps and use those to dab up any spills, also purchase a product at Costco called Folex — a small bottle will last a lifetime! — and that will clean up anything that might stain), helped us load up the old carpet (we had agreed to haul it away ourselves) and were unfailingly patient with all our (my) endless questions. They never even flinched when we imposed upon them at the last minute to help tear out the old carpet in one room (it was something we’d planned on doing ourselves, but had been unable to carry it out).
Master Flooring did an amazing and professional job for us, and will be coming back to complete a third room when we’re ready for it. Very reasonably priced, exceptional customer service, and excellent installation job. Definitely call them when you have a carpet that needs installing! (I never asked, but I’m sure they do all different types of flooring installations.)