Maureen Martin

My wife and I had the pleasure of working with Maureen and JMJ Financial throughout our house-​buy adventures, including the difficult closing.
We met with Maureen only once, and from then on everything was handled by phone and email. And Maureen did indeed handle everything. Questions were quickly answered, Maureen correctly warned us that interest rates were about to rise, and, when we finally found the house, Maureen helped us navigate that experience.
First, the previous owner wanted a 45-​day escrow; as that deadline was approaching, the owner wanted it changed to 60 days. Maureen and company were able to make that change for us. Then the owner refused to let the house be tented for termites while she was living there – and the contract stated that we could not take possession until it was tented. Maureen was able to find a solution.
But it gets better.
Shortly after we bought the house, our mortgage was sold to another company, and then to Ditech. Everything was fine, and then, eleven months after we bought the house, I received a bill from the county for delinquent taxes. Maureen had already explained to me that the mortgage covered all taxes, but I was still concerned. I called Ditech and could not get past their first line of defense. They were obviously reading from «customer support» scripts, and no one would help me. The county said I owed $ 1,700, I knew Ditech was responsible, and I could not find anyone at Ditech who would listen.
So I contacted Maureen for help.
Maureen put me in touch with Thomas Kish, Chief Operating Officer at JMJ Financial. Thomas had contacts at Ditech, but even he had problems getting anyone to pay attention and fix what was obviously Ditech’s error. But he persisted, and after 3 weeks (!), he was able to tell me that Ditech finally agreed to pay the tax. Without JMJ’s help, I’d be $ 1,700 poorer.
You can bet that I will use only Maureen Martin and JMJ Financial for every house I ever buy.

Maureen was just so amazing though out the whole transaction. It was our first time so there was a lot of handholding and explaining going on. The entire times felt like we were her only clients. She made the entire process simple and painless.

I have worked with many Loan professionals in my career but none as Professional as Maureen! Her relationship with her clients both the home buyer and Realtor make all parties feel like they are her #1 priority. Always available to answers questions, prepared her clients for what to expect during the home buying process and you can tell she always does it with a smile! Maureen is also the 1^st Loan professional to ever offer to be there when it’s time to hand keys over to the new home owners… And that is the BEST part of the Job, that’s why we are in this business, to help people achieve their Real Estate Goals and Dreams! I cannot wait to to work with Maureen again and help a new home owner get the Keys to their new home… PS. Our Escrow was the SMOOTHEST most SEAMLESS Transaction I have been apart of Largely because Maureen was always 2 steps ahead and always had every base covered. Thank you Maureen

If you read through the reviews here it should overwhelm you with the consistent excellent service. I’m not sure that we can add much more. We chose Maureen based on the outstanding reviews because we had a seller who was not easy to deal with and we had concerns about responsiveness from a loan officer. Not only was Maureen totally on top of it, she was available very quickly whenever we needed her. I actually admonished her for picking up her cell phone at 6PM on a Friday night to speak with me! She is unabashedly warm and caring, genuine, and encouraging. When the loan hit the inevitable wrinkles with underwriting and nobody would pick up the phone there, Maureen immediately jumped on it and was able to move things along at exponential speed. We actually found some slightly lower mortgage rates (by decimal points – hers was under 4% so who cares?), but decided to go with Maureen and JMJ for the services and the assurance that they would move quickly with top-​notch customer service. Well worth it. As it happened, our seller was a corporation and they were offering $ 165/​per day as an incentive for every day we closed earlier than the date in the offer. With Maureen’s critical help, we were able to close 19 days early and pocket an additional $ 3K! I would use her again in a heartbeat.

It is a pleasure working with Maureen and Emily @ JMJ. Maureen is very responsive, friendly and professional, and she’s truly helpful. She would not change the quality of her service because of my small loan. She would make sure that I am happy with the loan process from beginning to the end. She’s always available to answer all of my questions. She is the best lender I have ever worked with.

I was referred to Maureen by a friend and boy, was I super blessed or what? Because Maureen is the QUEEN of the lending world!!! Throughout our escrow, we ran into every speed bump you could imagine. But she and her supporting cast always found a solution to make it work.
If you want someone who is fast, responsive, and efficient… she’s your gal. We work the exact same way. Docs in, docs out. We don’t play! Not many lenders are confident enough to do 21 day escrows, but Maureen? She kills it! Unless its things that are out of her control such as the sellers, seller’s agents, or escrow officers dragging their feet, it’s totally possible. She’s a straight shooter. She won’t beat around the bush and she won’t string you along on false hope. There was a moment during escrow that I wanted to just pull out, because we ran into so many snags. I was on the verge of tears and felt like I was getting so beat up, emotionally. I’m assuming she sensed it and when we got off the phone, she texted me some encouraging words that meant a lot. I truly ADORE her. Thank you for putting in all the blood, sweat, and tears on top of the countless hours on our file. You’re so amazing!!! WE DID IT!!!
She’s helped so many people and pups (btw, are you thinking of getting a dog for your new home? It’s a one stop shop! ;) find their forever homes… if you end up going with Maureen, Congratulations! You just made one of the best decision of your life! I promise! Good luck!
P. S. LOL at her listed hours. She’s a workaholic. Just sayin’…

I have not necessarily worked with Maureen on purchasing my home nor do I work in her office. However I have collaborated with in sending each other referrals, and have yet to actually meet her in person. Maureen is so passionate about the work she does. As I was getting to know her I saw how ethical she was and how she was all about doing the RIGHT THING for the customer. Her business accumen is incredible and I am so glad to have her as a partner in my work life. She sets and leads by example and is very loyal. She will do her best to find solutions and make her clients dreams come true! There is a reason she has 5 stars.

We would give Maureen more stars if we could. She is fantastic! She gets things done and fast. We have to thank Arlo N. for telling us about her. If you are thinking about buying or refinancing a home give her a call. She helped us with both and we were so happy. She has changed our lives in so many ways and we apologize for taking so long to write this review. Most people get so caught up on their busy lives and forget to take the time to write good things about someone so amazing like Maureen Martin. THANK YOU!!!

Maureen and the team at JMJ are truly amazing. I’ve closed back to back transactions with them now. The first was a breeze, but the second was a bit tougher; but through it all Maureen and Emily stuck by me with constant updates. Without them things would’ve been a lot more stressful. I have to say, Maureen truly is the best in the business; she becomes a member of your team and cares just as much as you do! If you want a true professional on your side call Maureen!

Maureen and her team are AMAZING. I highly recommend her to anyone looking for a smooth and stress free experience. She is also super responsive and not to mention extremely knowledgeable.

Maureen has worked with our real estate team for a very long time. We have had tremendous success with her and her company and our clients love her professionalism and availability. It takes a lot to make a loan work, even more when loans get tricky. In San Diego, loans can get tricky a lot of the time and very few lenders have the experience, know how or fortitude to push through, find solutions that work and make the process seem easy for the client. That is not just a skill, it is truly an art. An art, that Maureen has mastered. Very thankful to have Maureen as one of our partners and very happy to see her continued success in the business!

Our loan just funded and Maureen Martin and her team were fantastic! Other than gathering the necessary paper work, we had no stress in purchasing this home. We were prepared going VA to hit a lot of bumps in the road but Maureen and Emily at JMJ Financial made this the smoothest transaction. Thank you.
I highly recommend Maureen and JMJ Financial!

Once again Maureen Martin and the staff of JMJ Financial delivered a Professional and High Quality Service. They made Home Financing easy and stress free. I’m a repeat client of Ms. Martin and I will not go to anyone to finance my property. She wonderful and most of all she looks out for her clients best interest. I will definitely recommend her service to anyone. Thank you Maureen and I hope to do business with you again in the future.
Sincerely,
Reggie J.

There’s a reason why Maureen has 5 stars on Unilocal!She’s definitely deserving of it. Where do I start? We’ve used her multiple times for our mortgage and refinancing needs. She knows her stuff and she goes above and beyond to make your financing needs go smoothly and quickly. There are so many so so people in the mortgage world and she sticks out like a shining star! Thanks again Maureen for all your help and being such a loving caring person!

Recently had the pleasure of working with Maureen and her team at JMJ and have to say that it was a pleasure to do business with such a professional. Maureen always kept us updated on status and we closed escrow a few days early. I wish all lenders could bring the same professionalism that Maureen and her team displayed. Hopefully we can do business again.

This is a long due review! We had the most amazing experience buying our first home, all thanks to Maureen!
As first time buyers, we had no idea where to begin, until we spoke to Maureen. From the first phone call, she got the ball rolling, and within a couple of months, we were moved in!
Maureen practically held our hands throughout those couple of months, she was always available to answer our questions whether it be emails, texts or phone calls. Even during her days off! She truly made the process as pain free as possible! We cannot express enough how happy we are with Maureen! We very highly recommend her to any one looking to buy a home! She will treat you like a friend, as she did us, throughout the whole process which will make the whole experience bearable and unforgettable (in the most positive manner!) We would give Maureen 10 stars if we could! We will definitely go back to Maureen when the time comes and we are ready to buy our second home! THANK YOU MAUREEN!!!

Maureen did our financing a year ago when we first bought our home. Unfortunately, the interest was high at the time, but Maureen kept in touch and when interest rates dropped significantly, she was there to help us refinance. I can’t believe how awesome her and JMJ’s customer service was. They made every thing soooo easy. I highly recommend Maureen and JMJ.

I actually found Maureen on Unilocal after I had a disappointing experience with a different person in the mortgage industry. Let me just say, that we have found our go-​to source for mortgages from here on out! Maureen is so personable, friendly, and willing to do whatever it takes to make sure the experience is second to none. If you are looking for someone you will even consider a friend after your business is done, look no further than Maureen Martin.

I would not hesitate for a second to recommend Maureen Martin highly.
As a young professional with a student loan, I was advised by a local lender in San Luis Obispo that financing my home buying endeavor would essentially not be possible. So we went back to Maureen who had financed properties in San Diego for my mother years before. She not only came through, but completely exceeded expectations. She is without question brilliant at her job. But above and beyond that, she is someone that is pleasurable to work with. With buying a home being right up there with one of the most stressful events of life, having someone on your side and feeling that you can trust them with something so important — well that is something that is hard to come by.
Again, I would recommend her without question.

Can I give Maureen a gold star on her forehead? Because if I could, I would!
Let’s see, I never really write reviews unless I need to bash a business into the ground since they do not deserve to be in business to begin with. But because Maureen is so exceptional at what she does, I have to bend my own rules, just a tad…
Another thing, is that I was hesitant on putting Maureen up on a pedestal, because then everyone and their mother will find out how attentive and well-​versed in her field she is, that I will slip through the cracks, and hence, I fear that. A lot!
But let me tell anyone reading this review on Maureen, that not only did she come highly recommended to me a few years back, I used her great service not only once, but twice in a year! That’s right! Twice in a year!!! And once the time comes, I will use her services again!
So if that doesn’t do it for you, well tough luck. You are missing out on how great your buying or refinancing experience can be when you get Maureen on your side to show you the ropes if you are a newbie, or simply to have as a great resource for all that housing-​Treki mumbo jumbo I could not simply wrap my head around if I didn’t call out for her help.
Even after several months of closing our deal, she’s right there ready to assist me on my Taxes… Yep, I procrastinated this year and waited till a day before the deadline and who do I need rescuing from? You got it! Good ol’ Maureen saves the day once again!!!
Now, if only she could make my surfing dreams come true… then I’d have to find a second gold star that mom saved from when I was I good third grader. I guess she knew all along they would someday come in handy.
Happy early Christmas present Maureen! Thanks a ton for everything you have done!
and P. S., I lied just a bit about only writing reviews for bad businesses. But by now… after reading my review, does it really matter?! Give Maureen a call already!