Mazer M Theodore, MD

Rude staff — no courtesy calls and they just can’t wait to slap a missed appointment fine. I would say look elsewhere.

Contacted several «attorneys» and they want nothing to do with it? Is this guy tied to the f’n mob? Must be. I guess it’s the Jewish mob.
I wish I would have remembered to post my review with these scumbags that turned down my case. I guess I could contact several others again and post my review of them.

Dr Mazer along with his secretary was unhelpful, rude, and inappropriate. Called to request results of a test and the secretary treated me with little respect and acted as if her own job was bothersome to her. The doctor called me back very unprofessionally at night and DEFENDED his secretary’s rude behavior and scolded me for the conversation. He then uselessly told me to take over the counter meds (which i forgot to write down). The next day when i followed up to ask which meds to take I was greeted again by the rude secretary. I was scolded again by the doctor for the conversation. Look at the complaints made by all these people and use it productively and improve your business! Why risk business for an unprofessional clerk? instead find a way to train her with customer service classes and you can use some yourself.

Horrible !!!
I normally dont write bad review but its so bad i have to let others know. My husband got prefered from another doctor to doctor Mazer. We went there twice and the doctor keep refuse to remove his tonsil, said he’s not sick enough by the tonsil, keep recommend to come back for check up. 2 months later, I received a call from their office saying my insurance didn’t cover for the 2 visits and I have to pay full price. After back and forth, they settled, they would take half and I just wanna get over with it so I gave them my credit card info and I thought it was it. Guess what??? A month later I received a collection letter saying I didn’t pay yet !!! This whole thing from staff to doctor is a NIGHTMARE!!! Do NOT go to this doctor office !!! Will Waste your time and money!!!

This review is SPECIFICALLY for Gloria, who answers phones/​schedules.
She has NO CLUE what customer service is … she probably thinks it’s a furniture brand.
She is extremely RUDE, ARROGANT, IMPATIENT, UNPROFESSIONAL and a SMART ASS.
I was referred to this doctor by my regular doctor. When I called, Gloria showed NO PHONE COURTESY and she expected me to knowwhat she was thinking and how the process works and I don’t work in the medical field AT ALL
She put me on hold without courtesy.
After she put me on hold I even thought the communication got cut off… When I said hello a few times she rudely answered: «I’M LOOKING» «I’M LOOKING» as if I had been next to her watching her and knew what she was doing.
SHe needs to be watching animals in the zoo or fixing computers or ANYTHING away from public !!! PLEASE !!! NO MANNERS !!! NO BUSINESS COURTESY !!!1
DISGUSTING EXPERIENCE ! 06÷17÷15 5:20 PM… (IN CASE SHE GAVE ME THE WRONG NAME TO AVOID BEING SCOLDED)
UPDATE: After reading other reviews, I called and cancelled my appointment HEADS UP, NOBODY needs to be mistreated !

I was referred to this Dr and couldn’t make it to my appointment due to having a kidney stone and being hospitalized, They charged me $ 25 for missing my appointment, this Dr and his staff are very rude and pompous. This Dr just cares about making money, not the health of his patients. Please find another Dr…

Best Doctor… EVER! Wish he were my general doctor. I asked him a lot of questions and he was happy to answer. The care I received in just two visits has been great. Dr. Mazer helped me relax when I was very tense and stressed. Dr. Mazer even took my call, personally (during his very busy schedule) today. He explained everything exceptionally and gave me the best possible advise (even as he knew I was probably being a little dramatic). Thank you, Dr. Mazer… I will definitely recommend you. Best regards, Maria Carrico

I had a great experience with Dr Mazer. He always came across as reasonable and knowledgeable, and he solved my throat issues. I had a chronic sore throat for almost ten years. He recommended a cat scan and found a small sinus infection which was the cause. He then recommended a round of antibiotics, which I decided to skip as I just didn’t think they would work due to long term nature of my condition, but I appreciate wanting to go that route before recommending surgery.
Finally it came down to surgery. In his scrubs I saw he had pale arms. I found this reassuring because he had worn professional clothes (long sleeves) in the office. I was worried he would be trying to rush to play a round of golf or something but when I saw those pale arms I went under much more calmly. It was out-​patient surgery, he cleared the infection and connected my sinuses so they can drain themselves. No more daily sore throats!

Don’t really know why there’s bad reviews. Dr. Mazer is a great doctor. He’s sharp. He spotted something my dermatologist told be was «a scar» and was not. Been seeing him for years. Usually is packed so he’s in a not of a rush at times but never rude or fast with me when he sees me. Amazingly the wait isalways short.

I was referred to Dr. Mazer by my general practitioner due to a «perceived» sinus infection and sinus area pain. Dr. Mazer spent five minutes with me, said he couldn’t see any infection (but prescibed an expensive steroid spray medication anyway!) and then referred me to get an expensive CATscan so he could «see what’s going on up there.» This was like, «Let’s see how much money you can spend before I tell you again that you don’t have a problem! Since I considered the pain might be tooth related, I went to my see my Endodontist. He ordered a very high resolution, 360o computer aided scan of my teeth to include the sinus cavity. This way, both medical and dental advisors could give me their assessment for the cost of one. My Endodontist reviewed the scan on his computer, allowing him to see different angles with amazing fuctionality and clarity He said he saw no potenial tooth-​related issues, and said, «It’s not my specialty, but the sinus cavity looks clear to me. Take it to your ENT doctor and let him look at it.» I had a copy of the images sent to Dr. Mazer. I was told any doctor would know how to open the files and use the technology… and if they had questions they could call and get help. So what does Dr. Mazer do? He calls ME and starts screaming1 He yells that he spent fifteen minutes and couldn’t even open the files! He then goes on to insist I get the old-​fashioned CAT-​scan as he ordered. What a jerk! Maybe he get’s a kickback from the radiologist… or maybe he he’s too dense to use a computer or use any technology that isn’t from the 1950s. Regardless, what Dr. Mazer needs to do is go to a «Patient Comminications» seminar and learn how to speak to a client and not go off on people. His bedside manners leave a lot to be desired. He’s rude and arrogant. I would NOT RECOMMEND Dr. Mazer in any situation. There are far better ear, nose and throat doctors to treat you in San Diego. You’re better off seeing a younger ENT who can use more modern technology to save you time and money too! Dr. Mazer operates his office like my hometown ENT did back in the 1960s!

I was referred to Dr. Mazer for tinnitus which started after the flu. My regular doctor said it is usually treated with Prednisone but since I’m allergic, he sent me to a specialist.
Dr. Mazer put me through some tests which didn’t show anything in particular and told me that the next step would be treatment with Prednisone. I told him I’m allergic — I had taken it twice in the past and within 48 hours ended up with a full body rash. Dr. Mazer said our bodies produce prednisone and he just didn’t want to believe my allergy. He eventually convinced me to try a different version of Prednisone and to take benadryl if I got a rash, and to call first thing Monday to let him know how I was doing (my appt was on a Friday AM). I stupidly agreed, since he’s supposedly an expert.
So, Sunday night, 48 hours after starting the Prednisone, the allergic rash started just like I told him it would. I took benadryl as directed and had a very uncomfortable night. I called Monday morning and left a message about the allergic reaction. No response all day. At 9pm I got a call from a blocked number and Dr. Mazer left a message saying he was checking on me, and told me continue the prednisone. Of course I couldn’t call back and actually talk to him because he didn’t leave a number, so all this did was make it look like he was following up.
Tuesday morning the rash was even worse and I called Dr. Mazer’s office at least 3 times trying to reach him. I ended up having to leave work because I was getting dizzy (another side effect), and called my health insurer to talk to a nurse. She recommended that I go to the ER, which is also what was recommended by the prednisone inserts. Of course they stopped the prednisone and gave me several other drugs to counteract the allergic reaction.
While I was being treated, I finally got a call back from Dr. Mazer. He left a message to KEEP TAKING the prednisone and the benadryl!
I still have the tinnitus, but now also a large bill from the ER in addition to the bill from Dr. Mazer.