Men In Black Transportation

Excellent service. No surprises. Car was very clean, driver is neat and courteous. Came on time as promised. Felt good and pampered. Much better experience then über. Highly recommended and I already scheduled my next trip to airport…

My experience with MIB was excellent from beginning to end. I submitted both of my reservations via email. I received my confirmation emails for both my trips within an hour of sending them. Then in the day of the service, I received a follow up email. This was great as I had some questions. I also received my chauffeur’s information via email. That evening, our chauffeur James texted that he had arrived. He was very polite and professional. He dropped us off right in front of the venue. Our return was scheduled for 200am and he texted that he was there and to let him know we were ready. He waited at our designated pick up spot until 220am. It was crazy at the venue and and he was able to get is home quickly and safely. (There was a bad accident and he avoided the traffic)
This was an amazing experience and I highly recommend them. I know I will use them again!

After speaking with management about our issues, we decided to give MIB a try. The service from San Diego to LAX was excellent. Marco, the driver was on time, very professional and the vehicle was immaculate. I woulddefinitely use this company again.

I needed a ride to John Wayne Airport from Coronado with short notice and I called them 2 hours ahead. They arrived 10 minutes early and the driver, such a nice gentleman, called me 5 minutes before his arrival, assisted us with our luggage, and took an alternate route to Irvine due to a traffic jam on the I-​5 Fwy on their GPS. Overall great service and I will use them in the future.

This would be the second time MIB transporation, and it was even better than the first. The first time was great, the second time, phenomenal. Terrance was our driver to and from the airport. He was prompt, courteous, and professional. If he is any indication of MIB as a company, they are definitely the best I have ever used, anywhere in the country, or even during my international travels. I highly recommend using MIB, and be sure to ask for Terrance to be your driver. You will NOT be disappointed.

This company is the worst I’ve encountered in the limo industry. They lied about the limo size and how many people can fit. We couldn’t even fit our whole party into the limo when it arrived, even though we confirmed the size prior. When calling them to get the limo we ordered, they didn’t care nor try to fix their error. Bad customer service and no integrity, don’t go here.

Great for business trips and colleagues! MIB always shows up on time and in comfort. The trip today was less expensive than Über and I have the confidence that they will show up on time.
Terrance was a helpful courteous driver. I have been using this service for all of my business trips for over 5 years. Never had a bad experience. 5 Star service!

Great transportation company. My mom scheduled a black sprinter van to pick up our family (9 of us total and lots of luggage) at 4am in Temecula. Our driver, Marcos, was right on time and was very friendly and professional. He was also our driver on our return trip from the SD airport and arrived before we exited the airport, ready to pick us up. He also gave us complimentary water bottles on both trips. Great service — couldn’t be happier. Will be using their services again. Thank you!

MIB has become my go-​to transportation service. I am no fan of shuttle services and quickly became frustrated with the inconsistentancy of Über and Lyft. MIB is punctual, professional, and reasonably priced. I’m always less stressed when I know I’ll be using their service. Scheduling and payment are also incredibly convenient and hassle free.

I used their limo service to go to the local breweries and to go to the airport. Both experiences made me believe they are really professional, reliable, expert and first class at their work. I will definitely choose MIB again.

I’ve been using this service for at least 3 years on family visits to San Diego and they are the best. They are not on time they are early, but they wait discretely until the right time. The drivers are well dressed and the cars are elegant, with tinted windows. All this and they are cheaper than taxis! Really well done — the best.

I have used MIB for about 4 years now and despite my far-​too-​frequent trips to the airport, they have never let me down. They are always on-​time, in uniform, and ready to drop my weary ass at SAN or pick me up after a flight back from an inferior city. While I know other limo companies offer perks like wi-​fi or bottled water (hint, hint MIB) these guys get the job done every time. Reliability is what livery services are all about, so 5-​stars for MIB.

I’ve been taking MIB for all of my business travel to and from the airport for about 2 ½ years now, and couldn’t be happier.
They are always on time, and I love their impeccable follow through.
You can schedule your pickup online or you can call in and speak to a polished professional who will confirm your reservation and send you a confirmation email.
Four hours before pick up, they send you a confirmation of payment. Be sure to cancel your reservation before the four hour window.
Upon pick up, the driver calls and texts you at their arrival, usually 10 minutes early to let you know they’re outside. They are always dressed in a suit and are impeccable in their manners by loading and unloading your bags, opening your door, etc.
They also track your flight so there’s no worry of pick up time if you’re delayed. When they pick you up, they communicate through their dispatch system that you’ve gotten in the car. As a solo traveling young woman, I appreciate this confirmation and communication through their team.
It’s about $ 59 including gratuity for an airport pick up/​drop off if you live within a 20 minute radius.
I highly recommend Men In Black for any of your transportation needs. I look forward to utilizing them for my Temecula wine tasting tours and LAX runs from San Diego!

When San Diego is having a heatwave you would think that all Limo companies would double check their cars to make sure the air works… End of July-​heatwave, MIB sends us to Temecula for my birthday in a car with air that is not only shorting out, but blowing hot air into the car. The car was a wreck. and they obviously we’re busy because of comic con, but they sent us a car that should be out of commission. No ice. no waters… whatever, but most companies provide that. Exposed screws right behind passengers heads, falling apart interior, but it gets better. The driver was totally unapologetic, as was the company… AND refused any compensation, AND. the driver was almost crying when we told him we were going to complain to the company. Said he couldn’t get in trouble again… what??? The receptionist who we had contacted several times during our fire ride to hell said they ran a complete diagnostic test… so…THEY obviously don’t care about lying either. I am planning on having everyone in the limo also go online to help… AND report to the BBB… AND find out two regulates Limo transportation and file a report. Awful experience… Except for my dear friends… who sweated all day and still were troopers.

Absolutely awesome. We use them all the time for our airport runs. They are always on time and follow up very very well. Drivers are great not to chatty but always courteous and nice. I highly recommend them

Used them earlier this month for transportation from Temecula (Holiday Inn Express) to San Diego Airport. Booking the reservation over the phone was smooth and easy, and the woman was very nice. It was nice to know that not only was the payment handled through the system, but so was the tip, so I didn’t have to worry about carrying that money with me. My driver (Nathan) called a few minutes before he arrived, so I would know when to be out there. But not only that, I also received an email prior to his arrival that gave me his name and number in case I needed to contact him. Nathan actually showed up about 10 minutes early, which was nice since I’ve read reviews about other companies where the driver was late or didn’t show up at all. The car was very clean and comfortable, and Nathan was very friendly. I highly recommend MIB, and would definitely use them again if need be.

Guys, I cannot stress this enough.
This is my first review — I made this account just to praise how helpful their CSR Candice (sorry if I botched the spelling!) was.
After having added 4 locations for pickup and drop off to our company party in Downtown, Candice/​Candace (sorry again!) was more than accommodating with me adding two additional pickups after the initial drop off. She was more than happy to answer my call each time, and despite my many apologies, thought nothing of what I thought would be momentous contributions to ruining her night. However, she was more than helpful, extremely thorough and even left me the name and number of the driver so that I might have direct contact with him in case of any last minute changes.
Never have I truly, TRULY been compelled to make an account just to leave a 5 star review. These guys work hard and deserve every single star.

Friend arranged transportation to the airport for me as a thank you and I gotta say it’s nice to not have to bum a ride or worry about your car. I contacted them last minute to delay the pickup without any problem and the driver was punctual, even called when he was only 2 minutes late. I can appreciate that. Recommended if you’re in need of this service!

Great communication and service. They are always on time, day or night! It’s nice to see a business that takes pride in what they do and treat their customers with respect. I would and will continue to use this company for all my transportation needs. It’s not always easy doing everything right in a service business, but as long as you try and show you care that goes all the way in my book.
Thank you!

The BEST limo company in San Diego hands down!
The drivers are very professional and polite. The customer service is great. And they come 5 min early to pick you up every single time!
I love the punctuality and the quality of service.
I ordered a stretch limo for my bday and enjoyed the experience thoroughly! They have VERY competitive prices for the value they provide.
I HIGHLY RECOMMEND IT!