Men’s Fashion Depot

So I see why people come. Great price. But I dont see too much quality its average. Ill be back if im around the area. Customer service was aggressive. They literally ran and were desperate to sell. When I said im looking and If i find somethig I would let him know. Then he asked if I was on the waiting list for Phils BBQ? What? Does that mean that Im not a real customer? Ok well thats not bad, you got to remember, they are only doing the job that owners need them to do. They are on commission (i believe in commission sales). No problem. The problem is here. Sales guys They were fighting over customers! I can hear them. thats my customer!.. your already with them. Then a 3^rd sales guy comes in to argue and backing up another. Then the cashier starts talk about some other sales guy always complaining. bla bla bla. Ok! So «if» I was from Phils BBq waiting list then I left with a $ 100 jacket and 11 ties. Oh. I went to the restroom did #2 to find out their was no toilet paper so I used rough hand towels. My wife also need to use the restroom but refused due to a moldly like smell.

I love the value of their suits. There is always someone to come help right away and they are very knowledgeable about men’s fashion. The only down side is they are very pushy sales people. I try on one suit and they are asking me when do I want it, they try to ring me up as soon as I try on just one suit. Other than that one little issue, The Men’s Fashion Depot is my go to for dress suits. You just can’t beat their prices, and their suits have always looked amazing.

Needed a tuxedo for my 14 year old son for a school performance. 10 minutes and $ 105.83 out the door. Highly recommended!!!

I have been using the Men’s Fashion Depot «off and on» for a few years now. However, I just got off of the phone with an incredibly curt and disrespectful lady who reminded me why it was more «off» than on.
If I choose to spend my hard-​earned money at a store, I want to feel appreciated and be talked to in a professional and courteous manner. At BARE MINIMUM, the staff should not sound perturbed and should use pleasantries (E.g. «please, thank you, I’m sorry, etc.»).
Most of all, please don’t cut me cut me off mid-​sentence or try to finish my sentence.
Lady, I’m pretty sure you know suits, but you’re not frickin’ psychic.
After that nasty interaction… I’m done. They not only lost a Customer, but I will make a point to warn everyone I care about not to shop there.

A bit unsettling. I walked in with a friend in order to find a suit for a party. We were greeted respectfully and I told him that we didn’t need his help yet, and if we did we would ask. That meant buzz off and leave us alone. Don’t float near by, I could not teach my friend about suits without being distracted by his consistent lingering.
Finally, I call him over and ask him ONE question, and he begins to completely take over and start trying to do the whole salesman routine. I asked one question, wanted one answer, and then you could leave. Finally, he leads us to the tailor, who wasn’t customer friendly at all.
He comes out looking gruff, annoyed, and disgruntled. He takes measurements of my friend in his suit and as I’m trying to inspect the suit and fit myself, they kept of shoving me off and interrupting any kind of conversation I tried to have with my friend. Every time I would point out or give a piece of advice on what to look for and how the suit should feel, and where, the salesman or tailor would interject. That or they would stand there and I could feel them wanting us to just rush and buy the suit.
Buying and trying on a suit should take time and consideration, but that’s not what you would get here. You come in and they rush you to buy and leave.
Would I recommend coming here? If it was one of the only options left? Then yes. Or if you want a cheap, decent, suit.
But, I did like one of their ties, so I bought one.

I’m now a loyal customer of the Men’s Fashion Depot. All because of three things that are important:
1. Dan, MFD’s representative, who without his help I would have spent a lot of time and money on the wrong items. He was attentive, informative, and understood what I wanted to gain from the suit. Dan’s customer service approach is what you would expect from Nordstorm.
2. The clothes scale from good, better, best. They can work with virtual any budget.
3. The company when the extra mile to resolve a pricing issue. The company’s upper management choice to take responsibility and correct the mistake. I left as a satisfied customer.
Since then I have been back and bought more clothes. I’m confident that if you ask for Dan (Danny) you will have a great experience.

What a great place! I’m hard to fit as a 46 short but Joe L greeted me As soon as I got in, took my measurements and I had a beauty’s suit at a great price in under 20 minutes!
When you go, and you have to go, ask for Joe L!

First time in this place as it was recommended by a friend. Within 2 minutes of looking around, I was greeted by Joel the salesman. Being in sales myself I am always evaluating. Not only did Joel meet my expectations, he surpassed.
His experience was exceptional.
Not being in a rush to pick up my suit, I was shocked to know it would be ready for pickup so quickly.
Great place with great service.
Thank you Joel

Today, September 30, 2015 I went in to the Sports Arena location just to look at some suits. There were only a couple of other customers in the store when I walked in. I was greeted by an older gentleman that asked if he could help me. I told him that I was planning on purchasing a suit this Friday when I get paid and wanted to look at some of the different styles. He appeared to be not interested in helping me once I said I wasn’t planning on spending any money today and pointed me toward the rear of the store where the 48L section was. I spent about 20 minutes looking at the different suits and made my way to the front of the store to also look at some shoes. While looking, the same guy was up front telling various jokes to the rest of the staff. One joke began with «Whats the difference between a Jew and a…» (pretty inappropriate, even though I’m not a Jew). As I am standing about 15 feet away from the comedy show he begins talking about the customer that came in to look at a suit but doesn’t plan on buying one today. «Why is he here than, in anticipation?» The rest of the staff laugh for a second than realize I’m standing right there. I felt like a total idiot and that I was the butt of the joke. As I made my way out the door the same arrogant jerk says have a nice day. Keep in mind, they all appeared to hope I didn’t hear what was being said. I’m not one that likes confrontation. I’m sure if the manager of the store was to check the video footage from around 4:45 today they will be able to confirm what I’m saying.
I have purchased at least a dozen shirts and ties from this store. I have also bought my teen age son clothes from there. 2 weeks ago I took a friend of mine in to purchase a suit for a military ball with his wife. Bottom line, I WAS a loyal customer who purchased and referred business to them. I do not recommend this location if customer service is important to you. Don’t go in if you don’t have money to spend because they obviously don’t want you to waste their time.
I will most likely never buy another product from them. They need to teach their employees how to treat customers. If Unilocal had a minus 5 star I would give it to them. Completely unprofessional and inappropriate.

I was in San Diego for a court hearing and forgot my suit at home in kid Angeles. Came here and got a good suit at a great price. Alterations were done in less than 2 hours! Great service!!!

I was a little nervous to walk in there because of course I read the reviews before going, but I am pleased to say that as a first timer going to buy a suit for her dad, we had a wonderful experience :) Johnny and Danny were super helpful in the picking of the suits to the fittings and just everything!
And to add, Danny was helpful to everyone who walked in and needed help in the store, thank you!!! :)

Have bought several suits here over the years. Have lost weight and needed a new one. Faye was great at picking just the right suit with just one look. Fit and looked great, pure wool, great price. Bought on Friday, only tailoring was hemming trousers, picked up Monday.

Got here with my husband looking for a suit.
He walked in.
Was asked for help.
He didn’t feel welcome. The woman here immediately made him feel like a sale (or was it when he was checking out she said «oh finally I made a sale!»
Wtfffff. No measurements. No professionalism from the woman who helped him. She was handing him super expensive suits without asking for a price rage we’d be comfortable staying in. She obviously get commission. It was an unsettling experience. I asked my husband what they should get, in stars. He said one.
The suit was nice, because my handsome hubby is a looker. Hahahah seriously, they have nice suits. Go here if you want to be rushed in rushed out and told what’s best for you, rather than what you’re looking for exactly.

Are some of these reviews a joke? OK so your $ 8 pair of pants aren’t Neiman Marcus quality… what in the hell did you expect? Customer Service isn’t up to Nordstrom quality… really…for your $ 59 suit? Heartbreaking! ROTFLMAO!

Price, Value, Selection… and the most embarrassingly terrible customer service we can give… and for this Nobody Even Comes Close, NOBODY!
Yes, I am not joking about how bad the customer service was here. Now, normally I would not make these statements based on one visit because perhaps it was just a bad day or something. But NO. The sales woman was so very aloof and off putting.
I guess my deciding upon which sport coat to get (out of 2) was so very unentertaining that she really needed to put her head down, close her eyes and start to take a nap. Right in front of me. Because, you know, the 7 minutes I was taking to decide between two coats was just too tiring for her. Yes, I know watching a man decide between two gray coats, in a men’s clothing store can really tire you out. So much that you need to burry your head, close your eyes and start a power nap.
Now, I guess I could have been more enlightening and fun and not have come into the store knowing exactly what I was looking for… a sport coat in one particular fun color of gray. Perhaps if I had no idea what I wanted and was going to take hours of her time deciding that may have been exciting enough to keep her awake and, maybe just maybe, show a little interest in a customer. But no, I guess that is just an extra MFD fails to provide to save us a little bit of money.
OK, I get it, it is like the airlines not giving out free peanuts anymore to cut down on costs. That must be it.
Well, still 3 stars because I was able to find a perfect gray sport coat at a good cost. Quality of it is fine. And, I was in-​and-​out of the store in about 15 mins total. So, not bad there.
Oh ya, and a HIPSTER SUPPER TIP… they have some very, shall we say… interesting patterns and fabrics of suits and coats to choose from. Hipsters will be in heaven! Check it out you mustachioed kings of setting trends after the fact! You can be THE VERY FIRST to wear these amazing checker board, blue, yellow and green nit tweed fabrics since they were made back in 1972! You will be the envy of your hipster crew in these suits! I am just sad that I am not hip enough to pick one of those beauties out to wear to my meeting. As much as I really, really want to! Maybe after you cool hip guys make it fissionable again I will get my chance, but atlas, I have to wait :-(

In the past, I have shopped here many times and have come away satisfied. Today however, my wife and I drove about 45 miles one way to take advantage of the TELEVISED commercial offering 2 suits, 2 shirts, and 2 ties for $ 199. I benefitted from such an offer almost 2 years ago and came away very happy.
Today, as I was trying on different jackets of different makes, we were approached by a middle aged Hispanic woman and was told that the suits with the $ 199 price tags were for the single suits only and there was no such offer as advertised on TV and as advertised by the banner hanging at the front door!!!
Where’s Dennis? Does he not still own and run this place?
Sad situation. I may never return because of their FALSE ADVERTISING!!!
And that is just sad.
I might add, I posted this before reading the other bad reviews… What’s going on here?

I received wonderful service from JOEL. He fitted me correctly the FIRST time which really showed his knowledge of fitting men. Their clothes have always been of quality which is the reason I keep going back to them over and over. This time, I was fitted correctly very fast, and was in and out of the store in 30 minutes.
THIS PLACE ROCKS!

I am a Fan now of the Store, mostly Because of JOEL the salesman,
Excellent costumer service from JOEL…
Amazing prices and variety… Went in the store wanting to purchase a suit more expensive and ended up getting a cheaper suit, But fit me perfect and Looked better…
ALL I recommend is Go with a slight Idea of what you want out of the suit… And JOEL will Hook it up.
And you leave with the Right suit for you.
PEACE…

Don’t trust many of the salespersons here. My husband and I were looking to get a couple of suits. Our salesperson was nice and helpful enough, Stephanie. But we felt, after getting conflicting opinions from a male salesperson and 2 tailors onsite — of which these three didn’t agree with our original saleswoman’s sizing, fit of suits, we didn’t feel we could trust such a purchase. There was also a young salesgirl, looks like barely out of high school, really passive and quiet, as if she had to be told what to do/​get by the customer rather than offer any opinion. I liked the tailors at Men’s Fashion Depot, they gave honest opinions, all things considered.
Our options for slim/​trim fit suits were limited, and the sleeves fit oddly with some bumpy seams here and there. I mentioned it, but she didn’t concur, and still pushed the suit purchases, whereas the other salesman and tailor did, so we’re grateful for the input and for the honest male opinion. Also, our saleswoman got my husband in a 42 LONG, which he has NEVER been sized at, and the other male staff members cited, he’s a 42 REG for sure!
I realize now that this may have been a ploy to pay for unnecessary alternations!
So, there are good deals to be had here, but choose your salesperson carefully or by word of mouth. This store is QUICK to get you to commit to a sale and immediate alterations. Honestly, it seems as if this warehouse sells irregular sizes or factory seconds. We don’t have a lot of trust with this business, inconsistency in opinions, poor sizing and pressure to sell. There are good deals to be found, so choose your salesperson wisely. Lots of cheap/​moderate suits, many overpriced, with obscure — long italian named suits with flashy interior linings you don’t recognize, to try and give it extra cache/​credibility/​luxury.

I came here with my bf and his brother (soon to be groom). Since we were going to buy 7+ suits we thought we were going to get a deal. Well the lady that helped us out was definitely not having a great day. She was short and seemed like she didn’t want to help us. We told her what we were looking for and asked if we can speak to her manager on getting us a great deal. She went to talk to him and didn’t bring him over. She told us that he can cut us a deal, but only giving us a $ 7 discount on each suit. they consider that a deal?
I would rather drive to LA, make it a day trip and actually get a deal!