Miramar West Shell

I normally go to this Shell and honestly, the gas is well, gas. The food mart is ok, but NEVER go into that car wash. I just went in last Friday and while I was sitting there waiting for the fans to blow off the water, a big piece fell from the ceiling and scratched up the side of my car. No apologies or call from their insurance people yet — it’s been 5 days…

Bought some cheese dip at shell, opened it up in the car and it was all watery, went back in to exchange it and the worker wouldn’t let me. Store 557 corner of Miramar road and Camino Ruiz. Going to complain to manager in the morning and complain online. Ridiculous. Heading to 711 to buy some non rotten/​spoiled chip dip. #spoiled #rotten #badcustomerservice #shellgasstation #shellgasstation #cheesedip #disgusting

It’s Shell guys. Yes, they’re known for higher gas prices, but personally I believe they have higher quality. Beyond their gas they actually have excellent customer service. They recently upgraded their coffee to Coffee Bean and added better varieties of tea! Also, they have a fun whip topping machine.

Will not shop here again. Was charged full price for two king-​size candy bars, despite the signs on the shelf that clearly stated «King-​Size Candy (Any Variety) $ 2÷3» Was told that the king-​size bags (despite being directly next to the sign) ‘did not count’ for the sale, and was refused both a refund and the chance to switch the bag for one that was counted on the sale. Incredibly rude and insolent employee. Suggested that I come back to see the manager, as if I would return to the store during business hours (taking time off work) over a $ 1.50 overcharge. DO NOT SHOP HERE.

Same story as Sarah J.
Got gas and purchased a car wash at the pump. Drove up to wash and after realizing that it was not a touchless wash, took the ticket inside to refund. Asked the guy working (Gary) if I could get a refund and he told me I should talk to the manager. I asked him how I should do that and he was bothered that I hadn’t just walked away. He responded with open frustration that I would have to come in at 7am. If he had just told me «no» I would’ve left but after that I wasn’t really having it.
Me: What’s the managers contact information?
Gary: I’m not gonna give you the managers home phone number!
Me: No problem I’ll find it myself (googling on iphone)
Gary: Did you just want a refund? I might be able to take care of that.
Me: You just told me the manager takes care of that.
Gary: I’m trying to help you out but you’re giving me this attitude!
Me: Don’t worry about it, I’ll have the manager take care of it.
Gary: Are you gonna let me help you?!
Me: Take care of it then.
Gary: Well I’m trying to but you keep–
Me: Are you going to do it or not?
At this point Gary stopped talking immediately and processed the refund within 1 – 2 minutes.
He even told me «Thank you, have a nice day» in a pretty nice tone as he handed me the receipt.
Everything else was as expected from a gas station. I don’t expect much but this was just ridiculous.

Lots of space to go in and out, very clean, modern looking, convenient, close to stores and as others have mentioned, seems that the pumps here work faster! Yes, little pricier that other gas stations, but seems to be a common denominator in Shell. Watch out with rush hour or you will have to be doing queue for a while.

Gosh… so, I stopped off here this morning before work to get water. After grabbing my stuff, I go get in line. The girl in front of me had two Starbucks drinks, one of the bottled fraps and and one of the canned drinks. The dude working, I think his name was Gary or Gerry, rang them up at it came out to 8 something. She then told him that they’re supposed to be 2 for $ 4.44. He did something on the register that had to total double twice. She pointed to the cooler, which had two big stickers, in direct sight of the register and said «see». He was being a complete ass at this point and she said even if they don’t ring up he still has to honor the price (which is the policy pretty much anywhere). He told her she would have to bring that up with management then she told him he should take the stickers down then. He snapped back at her that he’s busy and will do it when he gets a chance. Once she was done, I put my stuff on the counter-(2) 1 liter waters, one sport cap water, and a nesquick-​he never said hi or anything, just rang my stuff up, took my money, and said «here» when giving me my change. Didn’t bag, or even offer, my stuff.
This dude was comepletely, and unnecessarily, an asshole and I won’t ever be back here.

Not a bad gas station. It is located between Miramar Rd and Camino Ruiz. The only problem I have is that if you’re on Miramar heading towards the freeway, you have to make a left on Camino Ruiz and into the gas station and when you’re trying to go back onto Miramar Rd, you have to make a U-​turn or make a right and take one of these roads which will take to to the other intersection in which you can make a left back into Miramar.

This location is actually at the corner of Miramar Rd and Camino Ruiz.
Compared to other Shell locations, this is one of the better ones:
Large convenience mart.
Ralph rewards.
The gas pumps work faster than normal.
More space to get in and out.
There are less pumps here, but it wasn’t busy during Friday rush hour.
Prices are just a little bit higher.

The location is only convenient if you are on empty. It is located right at the on/​off ramp to Miramar Rd on the 15. I paid at the pump but wanted a soda. I grabbed a drink from the outside cooler and went inside to pay. Clean but crowded and small. The woman at the counter did not greet me, I put my soda on the counter and hander her a $ 5. With out a word to me she handed me my change. «Uh, have a nice day,» I say. She huffs and closes the cash drawer and turns away. Yeah I hope no one needs directions, I think she may be mute.