Mobility Solutions Inc.

San Diego, Vereinigte Staaten

1.7

Jetzt geöffnet

7 Bewertungen

Kontakte

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Telefon:
+1 858-278-0591
Webseite:
www.mobility-solutions.com
Adresse:
7895 Convoy Ct, San Diego, CA, 92111
Kearny Mesa
Umliegende Haltestellen öffentlicher Verkehrsmittel
1.5 kmKearny Mesa Transit Center
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Heute

Heute 08:00 – 17:00
Jetzt geöffnet
Ortszeit (San Diego) 12:50 Donnerstag, 28. November 2024

Geschäftszeiten

Montag 08:00 – 17:00
Dienstag 08:00 – 17:00
Mittwoch 08:00 – 17:00
Donnerstag 08:00 – 17:00
Freitag 08:00 – 17:00
Samstag –
Sonntag –

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Umgebung

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7 Bewertungen zu Mobility Solutions Inc.

Keine Registrierung erforderlich
Rating des Ortes: 5
Oceanside, CA
I agree that things go slow but all of the delays have been my Doctor’s office and the insurance company. Mel and Julie have been fantastic and have always called to give me updates.
I’m changing insurance companies and won’t be able to work with Mobility Solutions which bums me out.
Insurance companies don’t want to pay for things and a wrong word on the paperwork can set things back. As far as I’m concerned, they did their job wonderfully. Thank you ladies!!!
Rating des Ortes: 1
Coronado, CA
If I could give Negative Stars, I would. I’m shocked that this place is still in business. Every interaction (except for secretaries) has been a complete nightmare. One of the owners, Marty, is the biggest prick. His customer service practices are downright horrible. He needs to retire.
I can’t waste any more time thinking about them. Take your business elsewhere.
Rating des Ortes: 1
La Mesa, CA
Regrettably, I have to revise my review :-(. Needed some supplies (seat covers, break handle covers) and emailed to get pricing. After several additional emails, 2 MONTHS later… nothing. Not even a «try Amazon, we focus on the big stuff.» I see a HUGE opportunity for a small business person, because all these medical supply places apparently are horrible. Is it the paperwork? I don’t know. I do know the markup is huge. But the thought is percolating in my entrepreneurial brain. LOOK OUT Mobility Solutions, Symbius, and even Colours!
Rating des Ortes: 1
San Diego, CA
Overall not the happiest with the service we received. 1. Everything moves really SLOW. 2. We told our rep that we would be purchasing the e-​motion wheels regardless of insurance approval and when I finally got frustrated with how long it was taking they offered to courtesy bill until approved by insurance to get the ordered placed sooner. 3. When they ordered my husbands e-​motion power assist wheels they failed to ask us if we wanted any of the options that were available. I think that when you order something so expensive that they would ask especially after my husband ordered such specific features on the wheels that came with his chair like ergonomic grips and blue tires etc.
Rating des Ortes: 2
Upland, CA
Agree that Jessica, their customer service rep is courteous, but I do have to say that things must move very very slowly at Mobility Solutions. From initial doctor referral to order to shipment to delivery is well over two months on a pediatric walker. Geez, I probably should’ve just bought the walker online and paid for the thing myself.
Rating des Ortes: 1
San Diego, CA
Don’t get me wrong. Jessica/​customer service rep was very courteous. HOWEVER, the business she works for provided her/​me with a price quote for a foot pedal for a transport chair of $ 81.53. The next day I was getting ready to order the part, she tells me that she was mistaken with the price and that the real price is $ 138 coz’ it didn’t include S&H. That’s $ 50 just to ship. Poor coordination, communication & customer service! I could have already purchased the part from another reputable company and this item would have already arrived in time for my 87 year old mom. NEVER AGAIN!
Rating des Ortes: 1
Lakeside, CA
got a 3 wheel scooter there. they got it a month later than the date they said they will have it (and NO, it wasn’t because of the manufacturer. they just wanted to save a buck to bundle other shipments together, they said it!). i saw the invoice and they charged my health insurance $ 650 more than other retailers … i guess you need to feed the middle man, my health insurance company is also a middle man … grrrr. the whole system sucks. do you wonder why your health insurance premiums increase regularly???