Natura Waxing Lounge & Spa

I’ve been going to Natura for the past two years to get my Brazilian wax done. I love everything about this place especially now that threading is a new service at the spa. The front desk staff are all beauties and friendly!
Viviane has been my go to girl! Not only is she extremely professional but super sweet and friendly as well! She takes care of me well. I have referred my close friends, all who are 100% satisfied with Viviane’s technique.
I was bummed when I recently missed Viviane before she took her PTO, fortunately Carmen took care of me. When it comes to waxing I try to stick to the best one I can find. Carmen is an absolute sweetheart. She shared new tips on post-​wax care. She took the time to clean me up and any waxer that uses tweezers to get those little stubborn pieces is a 5 star waxer! I am glad I have gain another reliable and professional Brazilian waxer. Highly recommend Viviane & Carmen for your next wax appointment.

I’ve needed my eyebrows done for a while now, but finally made the time to call Natura today and the nice woman on the phone told me that they now offer threading. I’ve done it before and really liked it so decided to go for it. They got me in within the hour and the threaded, Shiva, was ready for me right when I arrived. She was friendly and professional and after consulting with me, got right to work. The experience was quick and easy, and nearly painless. She even advised me about a good plan for evening out my brows in the months to come! I highly recommend this place to anyone looking for a proficient and affordable eyebrow artist!

I booked a Brazilian wax– after tip paid a total of $ 35 as a first time customer, so it was super cheap. However, I would prefer to pay the usual $ 55+ tip at other places I have tried. My wax took about an hour which was much longer than usual. The esthetician continually scolded me for shaving instead of waxing and at one point showed me the wax strip, which I thought was inappropriate, to show me what shaving does.
Waxing is not usually in my budget or priorities for the time I take for myself, which I told her, but she continued to harp on the subject and say how difficult it was to wax and how she couldn’t get some hairs and how it was going to hurt way more because I shave. All and all it was an uncomfortable experience. My routine stays he same and my experience at other places was much more relaxing. The unwelcoming attitude of the esthetician made me not want to come back.
They use a combo of soft wax, hard wax, and sugar wax (with a strip). The hard wax started way too hot and the sugar wax hurt much worse than other option. There were many times the esthetician pulled the strip and did not get everything. In addition she would reuse the same strip 5 – 6 times which did not seem to be as effective and I have never seen done before
I gave 2 stars simply because the place was clean, the front desk person was friendly and for the money you get what you pay for

Every time I come here I get great service from start to finish. It’s nice, the establishment is clean and I feel comfortable when I’m getting a Brazilian wax. Viviane makes sure the wax is a good temperature and I’m always left satisfied.
Also, I took my mom here for the first time to get a facial and her skin looks great! I’m considering to start getting facials done here too.

Today was my first time at Natura and I just loved it! I did the Eyebrows Threading with Shiva and she’s awesome… I felt super relaxed cause you can see that she really knows what she’s doing! She’s a great and friendly professional! From now I’ll be there every 15 days for sure! :)
My eyebrows look amazing!

I simply adored doing my eyebrow design using threading services offered by Natura at Pacific Beach location. Shiva is professional and patient and started asking about how I prefer the shape of my eyebrows. She did exactly what I said and even corrected some fails. It’s a quick process (it lasted less than 10 minutes) and was almost painless. I really recommend her service.

Pretty solid experience at Natura today for my first facial! My face feels so much better and I’m definitely coming back for my next one.

First time at this spa and had a fantastic experience with Viviane. I’m new to the area and was looking for a spa for a Brazilian wax, and definitely found the best spot in PB. Clean, friendly, and possibly my least painful wax of all time! Will definitely be back.

Now that I am back in San Diego, I went here for a massage. I saw Cheryl and was happy that she was able to see me right away! She was on-​call but came in the time I needed :) But her massages are amazing! She did a deep tissue, my neck and back was hurting from sleeping the wrong way. But after the massage I was feeling so much better and not in pain anymore! Cheryl is really friendly and easy to talk to. Sh really wants to help people.

This review is for Vivianne!
I haven’t waxed in over 8 years and was so scared about the pain, but then I came across Vivianne from other Unilocal reviews and all I can say is SHE’S AMAZING! Her methods are fantastic and absolutely (almost) painless. Not only does she make the waxing so much less painful than other people, but she makes you feel comfortable and happy. She’s extremely professional and does the job so well, and at the same time she’s so nice to talk too. We shared lots of laughs and I was so impressed with her service that I wanted to come back the same day and get more areas waxed!
Love her!

Rafaela contacted me right away about us being unhappy with the service. She apologized and stated to me that the young girl that waxed my sisters eyebrows was new. She refunded us for the eyebrow wax and compensated us with $ 20 gift cards. Why would I continue to come back to a place that I was unhappy with? Certainly a $ 20 gift card will not change my mind. After closer examination of my sisters eyebrows we realized the girl had left a hole in both eyebrows. She told my sister while she was in the room that she accidentally took a few pieces she shouldn’t have and apologized. I almost feel like she said that to distract her from the even larger hole on the other eyebrow. After Rafaela felt like she made the situation right she emailed me and asked me to update my Unilocal review which I felt was in very poor taste. That should be left up to me to decide if I want to update my previous review. Unilocal is to express good and bad experiences and ours was still bad. We will not ever be returning regardless of the measly gift card we were mailed. She assured us the eyebrows would grow back within two weeks and there is no sight of grown unfortunately. She also recommended we fill them in with an eye brow pencil. We came to you so you could shape them and she would not have to draw them in. Sadly enough my sister is stuck with some pretty silly looking eyebrows for awhile. Ladies ask questions before you book your appointments. I wasn’t allowed to wax at my previous job until I was trained for several months and proved I was great at waxing all areas of the body!
Update: It’s been a month since my sister’s eye brow wax «mistake» and her eyebrows have not began to grow back. It’s interesting that Rafaela was so sure they would grow back and there would be no problem. When someone over tweezes for years it can take very long to grow back. She finally had her’s grown in and just needed a simple clean up. I’m afraid she is still dealing with some patchy eyebrows and may be for a long time. As shallow as it sounds anyone else would feel really insecure in the same position. She has tried to style her bangs to cover them but over all we are just embarrassed with our experience and I’m sad I ever took her in.

Made an appointment online for the next day. I had Vivian for a Brazilian wax. I’ve had many Brazilians before, she was pleasant and lightened the mood. She made the experience quick and as pain free as she could. She was checking often to make sure the wax wasn’t too hot. Highly recommended. Will definitely be back.

Anyone who has had a wax before (particularly a Brazilian!) knows that it’s impossible for it to be painless. However, Viviane’s technique was such that it hurt a whole lot less than other waxes I’ve had. She was friendly but very professional, and my sensitive skin is looking and feeling great a few days later.
There was some confusion over the various deals and discounts that were being offered via Unilocal at Natura (there was a deal you could purchase, as well as a check-​in deal that only comes up on the mobile app), but the staff dealt with it appropriately and quickly, and got me the best deal for my wax.
There’s no parking lot, but I easily found street parking just down the block.
Thumbs up.

First time I visited the salon everything was great! I had Vivian for a Brazilian wax and she did an amazing job. It was my first wax and she made me comfortable and it was a great experience. I definitely recommend her.
My second time I had Britney and she was very friendly and made me very comfortable again. And while she did a better job on top (less stray hairs) there’s a whole part of my backside she neglected to touch and I was pretty upset to find. And unlike my first wax I have bumps all over (this might not be her fault it could just be my skin acting up the second time).
Overall I’m pretty upset with my last wax and the fact she missed a ton of hair and I’ll probably go try somewhere else out.

I just moved here from New York and have been looking for a new place to go for my Brazilians. I saw this place had the best reviews so I thought I’d give it a try. I had my Brazilian done by Danielle who was so sweet and friendly and made me feel so comfortable. It was completely painless and the results were fantastic. The other staff were super friendly as well. All the services are reasonably priced and because I was a new customer they gave me discount on my first service. Highly recommended.

What a great place! I tried this place out for the first time today and was very impressed. I got my eyebrows threaded and I will forever come here from now on. My eyebrows look amazing.

This place is incredible!!! All the ladies are super nice and make you feel very very comfortable with whatever service you’re getting. I came here because of all the great reviews I read on Unilocal and they were all true. I saw Carmen and she’s the sweetest person ever and she’s super fast and precise! I can’t imagine going anywhere else. If you’re double thinking this place… don’t! Promise that you won’t regret it.
Thank you Natura Wax Lounge and Spa for the great service!!!

Updated review: after i left the review, i got a message from the manager saying that it might be the post aloe vera gel from the shop that caused me irritation. I was impressed by their prompt customer service, so i update my rating. My skin getting better after a week. So if you have a sensitive skin, avoid using post aloe vera gel!
Original review: I really wanted to like this place. However, after the brazilian wax, i have serious breakouts and red/​white bumps all over the area. It never happened before when i waxed in other waxing shops. It’s been a couple of days since the waxing but the skin irritation seems to be getting worse. I remeber that the lady waxed the same area over few times which i think is the cause of the irritation (or it’s the wax otherwise.)
Although staffs were friendly, I would probably not come back.

Finding this place was the BEST/​WORST decision of my life!!! I was visiting my gf who lives in PB and asked her where she gets her brazillian waxing done and she recommended this place. I booked an appointment with Viviane Garcia and she was absolutely amazing!!! She was as painless as it gets and did everything perfectly, effectively, etc. She seriously has ruined waxing for me because I haven’t found anyone in Orange County (where I live) to be as amazing as her! So now I don’t know if I need to drive down there just for a wax or what! And as if the service wasn’t amazing, the price was spectacular! I will be back! Thank you Viviane, youre amazing!

I came today to try out the new threading services offered by Natura here at the Pacific Beach location. I’m really happy I did! I was met by Shiva in the lobby and liked her right away. She is friendly and professional.
She got to work as soon as I sat in the chair and began with a consultation. I was impressed that she not only asked the right questions and listened, but she offered a great solution as well. I had previously gone to a different salon and they over threaded one of my eyebrows. Shiva offered me a solution to fix the problem and I felt reassured that she will be able to fix it in time if I follow her advice. She also advised me to apply castor oil to my eyebrows to get them to grow faster. I never knew this before. I loved that she took so much time with me explaining all of the things I can do to get my brows back in shape! No one else has ever done this before.
She definitely paid a lot of attention to detail. She took her time threading my eyebrows and showed me each one separately as she was working. You can tell that she takes pride in her work and is a true professional. Afterwards she offered to fill them in for me, but I was pretty lazy today and hadn’t bothered with makeup so I didn’t see the need.
I had booked this appointment online, it’s really easy to do, or you can just call in and do it that way. I’m a regular at the La Mesa location, but I already re-​booked with Shiva for threading. It’s definitely worth the drive for me. They offer the same services here, but they also do hair and nails here and now threading. It’s street parking, but hey, it’s the beach. I found parking a couple doors down on a Saturday. It’s clean, calm, and organized. You’ll get an email and phone call reminder for your upcoming appointment. I like those because I tend to forget after a couple weeks.
If you’re on the fence about threading or just looking for a new spot, give Natura a call and ask for Shiva. She’ll make you a believer.