New Image Electrolysis Center

Sara is amazing!!! I have Pcos and have been struggling for years. Sara has changed my life substantially with her treatments. Her level of professionalism, quality of treatments and her genuine demeanor is like no one else in the industry. I have been getting treatments from her for 6 months and seen a HUGE improvement. I also cannot tell you how much this effects the quality of life for people that struggle with the joys of Pcos. I would highly recommend her for any electrology need you have.

Sara is great. I’ve been going to her for ten months and I’m seeing great results! She was great from the start, told me what to expect, and is careful to make sure I’m comfortable. She’s super professional and has always been flexible with me schedule. I absolutely recommend her.

I have been going to New Image Electrolysis for about eight years and highly recommend Wendy Golden. I had been getting my eye brows waxed for years before a friend recommended Wendy to me. Since then, Wendy has helped me with shaping my eyebrows, removing unwanted hair underarm and bikini areas. Unlike waxing, electrolysis is permanent hair removal and I am thrilled with the results. Not going to lie, there is temporary discomfort when the hair is being removed. However, the awesome results afterwards makes up for any discomfort. I have only had a positive experience in all the years of going to New Image Electrolysis. Wendy is professional, kind, friendly, and we have a good time talking about film festivals and the latest movies.

After nearly thirty years of trying to manage unsightly facial hair, I found New Image Electrolysis Center and Wendy Golden. Since I have been a client there, I have seen my facial hair and my insecurities surrounding it disappear. Wendy is experienced, professional and kind. She works with me to create an appearance that leaves me confident and fresh. I am so glad I have discovered Wendy and a happier me!

I am very pleased with the results I have experienced at New Image. Wendy is very friendly and extremely professional. Several years ago I had been to another electrologist in the San Diego area that I was not happy with. I’m so glad that I decided to try again and found Wendy. I was so impressed with her from the first visit and I recommend her highly. She takes the time to explain the process, what to expect, and she mitigates the pain factor as much as possible. The office is immaculately clean. She explained from the beginning that it would take about a year to eliminate my whisker-​like chin and upper lip hairs and she was right. The problem had been getting worse and worse as I aged. I had to shave them everyday and even then I would get ingrown hairs which were unsightly and embarrassing. I am fair so the whiskers were not visible when shaved, but they could still be felt and really bothered me. The price is reasonable and has been worth every penny; I am thrilled to be finally rid of this problem, and should only need occasional touch ups every few months from now on. Yay!!! Thank you Wendy!!! :D

Rochelle is great and I’m so glad I started going to New Age Electrolysis. It has made a big difference in my face and self esteem– and the best part is I don’t have to plucking hairs anymore.

I am so pleased with the work I am having done. Rochelle is an expert and I actually cannot wait until my next appointment each time I go. It is always a pleasant experience and the results are outstanding.

Going to Rochelle Freeman for many years. Clean professional and certainly has taken care of business. Does not waste your time or money

I am writing to recommend Rochelle Freeman at New Image Electrolysis Center. I recently moved to N.C. from San Diego and regret that I can no longer see her. I called New Image after a very disappointing experience with an electrologist who had received very good Unilocal reviews! I left a message with New Image and was pleasantly surprised when the owner called me right back from out of town to insure that I got an appointment in a timely fashion. My appointment was with Rochelle and I was immediately impressed with her extensive resume of experience and leadership within the community of electrologists! I saw immediate results from the treatments I received and was able to easily schedule appointments around my work hours. Rochelle is extremely knowledgeable about all the factors that influence hair growth, paid strict attention to the rules of sanitation and hygiene and is so personable that the time there passed quickly. I highly recommend Rochelle Freeman at New Image and am sorry that I moved away from San Diego before her work with me was complete.

I had apprehensions going to this place because of the mixed reviews and I never had electrolysis before, but Rochelle is a sweet and professional business owner. She thoroughly explained the process and my first session was great. Not as much pain as I thought and she was quick and thorough due to her experience. I don’t know why only two recommendation are on the main page. She should be on the top of your list if you are considering getting hair removal. Another thing is I am in a phase where I am transitioning from male to female, transgender and she was very excepting of this and made me so at ease.

I’m a bit baffled as to why Unilocal would hide over 20 positive reviews and just show one negative review. It’s not really fair for a small business such as New Image.
I have been going to New Image for over ten years. I have a condition called polycystic ovarian syndrome which causes extra testosterone in the body to create excess hair growth. When I first started going to New Image I can honestly say that I had A LOT of chin hair. I was very embarrassed about it. It took two hours a week of Electrolosis to clear it. Not a fun experience but the ladies there are very kind, patient and persistent.
At this point I just go in for a touch up now and then. I will always have facial hair but it is dramatically better. The average person would not need to go for even a fraction of the time.
If you’re looking for a swanky spa feeling, this spot is not for you. It is clean and well kept but the décor is outdated. If you can look past this and if you’re looking for good electrolosis from certified professionals for a fair price and a significant reduction of hair, then this place is for you. The ladies really love what they do and take pride in their work. No, electrolosis does not feel good but not feeling manly feels great! LOL Give it a shot!

This place is one of a kind a hidden jewel with friendly staff. Rochelle is the sweetest lady u will ever meet. The office is clean and has a kinda zen feeling to it.

Had my first electrolysis session with Wendy today. She was great in explaining everything in detail — how it feels, what makes it worse, better etc etc. And the pain was just like it feels while tweezing a big stubborn hair out! She was very clean, gentle and patient. I look forward to the next appointment and hope one day I wouldn’t have to worry about facial hair at all!

When I first came to see Wendy at the New Image Electrolysis Center, I had very tough hair being of Irish decent. Now I come in rarely as needed for touch ups. It’s so amazing to be free of hair! Her experience has clearly paid off for me. I’ve recommended her to my Mother who also loves the results.

i tried this place twice. not sure why, as i probably should have left after walking in, before even having had my session with Wendy. Wendy herself is fine, but the place is a mess: very cluttered and unsanitary feeling. Wendy did not wear gloves. her equipment seems really old and hurts immensely. i have since gone some place else, so i can compare experiences. with Wendy, the pain was almost unbearable at times. i left bright red and had little sores (like after a pin-​prick) at the site of many of the hairs she zapped. a large portion of them came back. i went to a more salon-​type of place after New Image and i had the completely opposite experience: minimal pain, no redness or sores, clean environment, and gloved electrologist. also, the salon place was actually cheaper. go figure!
try some place else.

This place is FANTASTIC!!! Talk about a professional environment and technicians who actually know what they are doing and have over 20 years of experience!!!
Rochelle is AMAZING!!! No one has been able to complete the amount of work that she does in that kind of time!!! Talk about a wonderful and experienced staff!

Rochelle Freeman s a professional electrologist, Board Certified by the The American Electrology Association.
I found her to be very responsive to my calls. She always got back to me within a day or two. She was very accommodating to my needs and busy schedule.
About my experience:
First of all, the probe she used was disposed of after she was finished. She wore gloves for each visit. I saw her put them on. Also everything else she did was consistent with proper infection control protocols. (She explained that she has worked in the health care profession and in hospitals for years before starting her own business.)
I experienced very positive results with my numerous sessions with Rochelle. I have had 4 sessions spaced over the past 4 – 5 months for removal of unwanted hair. My results exceed my expectations. They even exceeded what Rochelle told me.
The results after each session were dramatic. However it is a process, as Rochelle explained, and I will be scheduling another visit soon. No more shaving!
Her office is fairly easy to find with good access to freeways. Parking is OK. That could be better. There are only a few spots for New Image clients so be mindful of that when pulling into the small lot.

As an update, I’ve now being going to Wendy for over six months. While the procedure is slightly uncomfortable, I find myself looking forward to go to appointments. Wendy is great! She is a riot to talk to, kind of like a best friend is doing it for you. I’m going to be sad to leave her when I move soon :(

Uni-​brows run in our family so Electrolysis is a must.
We have been using Rochelle for years.
No complaints (ever)
Many appointments /​treatments over the years and we have only good things to report.
Her regulars seem fill up every available hour of her work week so getting in can be a little hard for new customers.

I have seen Wendy for 2 years to remove unwanted excess hair on my ears. I cannot say enough good things about the professionalism and comfort level I have experienced every time I have seen Wendy. Wendy calls me the day before my appointment to remind me and confirm. The office is clean and my results have been excellent!