Nikki L Nguyen, OD

You know that feeling you get when your white blood cells are attacking your corneas? Yeah, I think we’ve all been there. I was having problems with my eyes, I was far from home, Dr Nikki was open and I needed medical attention asap. I had flown into San Diego in the morning and was supposed to drive back to Phoenix, except one some problem arose: my contacts had made my eyes spaz out and I couldn’t see, open my eyes, close my eyes, the light hurt, they were watery and I was miserable. (To be honest, the problem had been going on for 3 weeks and I just thought it would go away… yeah, yeah, yeah, I don’t want to hear that I should have gone in sooner. I’ve learned my lesson.)
On the phone, Dr. Nikki told me to come in right away. When I walked in she looked at my eyes and said, «I’m trying to determine if I need to send you to the emergency room.» I wasn’t quite that bad yet, so she treated me there.
I’m not exaggerating when I say this: she gave me the best medical care I have ever experienced in my life. I had no appointment, but she saw me first. After the exam, she gave me her personal phone number so I could call her the next day (since I would be back in Arizona by then.) Then she sent me over to a pharmacy to pick up my prescription. She was on the phone with the pharmacist when I got there who told me, «Dr. Nikki wants you to put this in your eye right now.» (And I did.)
A few hours later I was just outside of Phoenix when I got a call from her to ask how I was doing. She called me again the next morning to ask if I was feeling better. (I was.)
On Monday when I saw my regular eye doctor, he said, «Wow, she gave you some strong medicine. But I can tell that’s what you needed. Just keep doing what she told you. It’s working.»
I just dropped a thank you card in the mail to her. I’ve never sent a thank you note to my doctor, but then again, I have never seen a doctor like Dr. Nikki before. If I lived in San Diego, I would see no one else for my eye needs. (Get it!)
I highly recommend her and can’t thank her enough. (Seriously, if you had seen me… I can’t believe they let me on a plane. I looked like the carrier monkey of some eyeball disease.) She saved my eyes.