Office Depot

Great customer service this morning from Albert & Janet! They took the time to help me find exactly what paper I needed, then Albert called other stores to find more quantities of the same paper so I can complete my mailing. Thanks for the help!

Not bad. It’s a bit ghostly at times but the employees are helpful. They don’t do ink refills here.

Now I know why this place is always empty! I was pushed around, talked down to and I’ve spent thousands of dollars here. This is my last visit because of poor service.
So I had to now call this place to find out where my order went and the told me «it was cancelled by the customer»! I never cancelled anything, my card was still charged for the order that was supposedly cancelled and now they are saying it will take another week to receive. So if you want to get some printing done here please expect a 1 month turn around!!! What a joke only problem is I’m not laughing :(

Came here to get business cards. I need one set for each of my attorneys. I explained to the guy working behind the counter that the Office Depot website will not let me create a 2^nd one with the same format; I had to start from scratch to create the 2^nd business card for my other attorney. I asked if maybe they are able to do it without having to start from scratch.
On a side note, on the website, there is an option to create a «copy» of the card, but you have to pick the backside of the card next… which I did. Then it proceeds for you to check out. The website doesn’t let you copy the card for some reason, so Office Depot needs to fix that on their website.
He said, «well…I do it the same way you do it. The 2^nd business card will have to be done from scratch. I can type it for you, but you would have to stand there and watch me type it, plus my computer is probably slower than yours.»
So, I said, «so, you’re telling me you can’t help me?» To which he responded, «I mean, I can do it for you, but you would have to stand there and watch me type and my computer is slow.»
I get the f@cking hint. You don’t want to do your job on a slow Sunday morning. The store is EMPTY!!! So much for «servicing the customer.» I thought customer service was about helping and taking initiative, and making it easier on the customer. At this place… I guess not.
I should have made is ass do it.

This place is always deserted. There hasn’t been one time that I’ve gone there and it’s busy. The store is quiet and it honestly feels weird that it isn’t more busy, but at least they have everything stocked.
What can I say about Office Depot? It’s Office Depot! I come here whenever I need emergency receipt paper or printer ink at work. It gets the job done but some things are definitely a bit overpriced.

What can you really expect to be out of the ordinary from Office Depot to the next. This rating is not based on their products or prices because that will be the same no matter what Office Depot you go to.
The location is great. San Diego is beautiful and this Office Depot is just a jog from the ocean. The location is also on the outskirts of the downtown area, so not only do they have a parking lot, but almost no one comes here, so you’ll always have a parking spot.
In the few times I’ve come here I’ve never had a long line to wait in. There’s typically someone to help me find whatever I’m looking for (usually ink), and the checkers are always polite.
In the end, we’re only talking about Office Depot so I wouldn’t go out of my way to come here. If you do live downtown though, this could be the spot for your office supplies.

Love the downtown location and friendly staff!
This store is in a somewhat odd place right off Pacific Hwy but it is the closest office supply store to me so no complaints. I come here often and it isn’t ever busy in the evenings during the week. Most recently I came in to get some supplies and Jonothan and Hector (the store manager) were super friendly and helpful. Jonothan helped me find exactly what I needed. I forgot to print a coupon and they let me use their computer to print my coupon while they held my items at the register. This is great customer service in my opinion.
Kudos to these 2 and the other helpful associates I have encountered in the past!

I frequent this store due to its location downtown and proximity to my office, but in all honesty, I wish there were other options for my office supply needs. I’ll give them some stars for customer service as each time I walk in I’m greeted politely by an associate asking what they can help with immediately. But the sad thing is, more often than not, they can’t help, as they don’t have what I need. And when they do, it’s usually over priced.
How do you not have lightbulbs for my desk lamps? Meh.

Faith at the print shop was extremely helpful and although I came in late she made my emergency her priority. Where others give you attitude she was helpful and expeditious. I recommend you see faith. She is wonderful to work with.

Every once in a while I will do what I call a one year check-​up. I simply look back in my review history and see what I decided to review exactly 365 days ago. If I’ve had another experience there since that time, I update my review. Great little method for those of you who need a little writing inspiration. I digress.
Well, lucky for Office Depot I’ve been back. Not once, not twice, not three times, but probably a good half dozen times since my 2014 visit. The good news as you can see is that I bumped my star rating from a three to a four, but the bad news is that they really don’t deserve the credit for the upgrade. The fact of the matter is that the fourth star was earned because I am now a master of this Office Depot and know it like the back of my hand. Seeing that I always buy the same overpriced crap every time, achieving this was not a difficult task.
Printer ink… dead ahead.
Card stock paper… quick right
Sharpies… dead ahead, quick right
Easy-​peasy.

I used to come here as a last resort when in need of office supplies and every time I did come here they had exactly what I needed. Now this is the first place I come to because the customer service is great. Staff here is very helpful and if they don’t have what you need in stock, they’ll order it. Usually places located downtown are more expensive but that is not the case here Prices are pretty reasonable.

I needed a plastic file box for my files. I checked online, and found what I wanted at Office Depot. I then went to the nearest store, which happened to be this one, and bought it. It was also on sale for $ 10.
I found what I wanted without a problem, the cashier rang me up quickly, and if I need something else at an Office Depot store, I’ll return.

I was just dumb enuf to think, the piss poor cust. serv, was personal. aftter reading the other posts about how bad they were to everything that lives/​breathes in SD Cty, I feel better.
went in there yesterday, to buy a new wireless adapter… the kid, didnt know an adapter, from a roll of shit paper. Was I non-plussed…yea, I reckon I was.
I knew/​know, this particular store makes its money off of several companies downtown that are «regulars»…and thats exactly why this store will never go out of business. But Lord knows, if they depended on solo shoppers, the store would’ve been replaced by Starbucks or a gas station, a long time ago.
About 2 mths ago, I went so far as to shop for a laptop in there, only bcuz I hate customizing them online… I went to this OD… asked for some help. and this grown ass man, looked a bit annoyed bcuz it seemed to me, his plan was to come to work, on this particular Sunday, just to kick back and flirt with the high school girls that worked there. who also happened to be AT LEAST 30 yrs, younger than him.
I dont mind spending money for things that I have to have… even if the price tag is over the line, at times. and thats def’ the case in ANY OD, you go to, anywhere in this country. But I’ll be goddamned, if Im gonna shell out some loot, and deal with some cranky ass slacker, who should be kissing MY BUTT, and not the butt of some high school prom queen… nah, Im not the one, homie!..
I’ll shove my money back up the same butt that walked thru the door, and asked for your assistance, in the first place.
would I suggest patronizing this Office Depot… sure…only if you like hanging out in stores like these, just to sniff that really neat smell of stationary paper and office supplies. Should you purchase anything in there… well, yea, if you bumped your head.

Not a big fan of this store. Typical Office Depot layout and generally to high prices. But what makes it so bad is the customer service, or should I say, lack of customer service. Plain and simple this store’s revenue is from company orders (located downtown). They really don’t need or care for individual shoppers.

The worst customer service I ever had at Office Depot. I came in here at 12:30 and it’s 4:27 now. All I needed was 5 pictures scanned and printed. The staff would continually get off task, or stop what they were doing to help another customer. Basically instead of taking one customer at a time, they tried to help everyone a little bit at a time, resulting in a ridiculous 4 hours of my time wasted. I will never come back.

I now get my cartridges here when they have the sur prize cards and sales that match up well. 19.99 for a full set for my inkjet is always worth it. I get copies done here now too because they will give a discount and beat others prices. That’s always a good way to keep customers.
Let’s see… Customer service? Janet, yolanda and jason are awesome when it comes to accomodating a customer. A couple people youre not sure if theyre working or flirting but I wont elaborate because it is distasteful.
I have never really used the copy center here but I have been told really good things about their passport photo service and the banners they make.
People that work stock are always on top of their game… Ask a question and they dont even have to look it up because they already have the answer– unless someone moved the items without telling them lol.
Store is always clean which is good to see. Makes more sense to have the clearance items where everyone can see on entrance. I like this part a lot. I’ve found some good finds this way. And if you are on a budget they will try to get you within that budgey while still meeting your needs.
Love this store and now I NEVER go to the one in Mission Valley even though it is only a few minutes from my house. Need i say more? Pretty good ratings now.

David. Sanchez & Hector Carsaco U guys Rock!!! theu went the extra mile for me! thk u for saving my lap top!!! yay!!! :) thk u!

Why would someone go here if Staples or Amazon are alternatives?
The store is an archaic model /​design…
Overpriced, limited store hours, and staff that looks bored out of their mind.

I don’t even know where to begin. I was in the market for a new laptop since the one I’ve used throughout law school decided to break two weeks before the bar exam. After stressing out looking for the laptop I wanted, I realized it was sold out everywhere. Thank God, this Office Depot had two left.
Anyways, I called up and spoke to a sales rep who checked the inventory and kindly put one aside for me. When I came in, the same rep walked me through the store so I could find a sleeve to fit my new computer. Within the first 10 minutes of being there, I gave this place 5 stars for their excellent service. I then went to pay, and my bank put a freeze on my card thinking it was stolen. I then stood there for almost 30 minutes freaking out, almost in tears and having a melt down due to the horrible customer service from CHASE BANK (like I really need this on top of bar study stress that I’m already suffering from!). Finally after they realized I was trying to make a legit purchase, they let the charge go through. Phew.
But let me just say that during this whole ordeal, Frank the store manager and Janet a cashier, were there helping other customers and were so patient and beyond polite. After taking up their time, they were so cheerful and also price-​matched what I would have paid had I gone to Best Buy or Fry’s. Frank also offered to price match other items and I scored a bonus sleeve. I cannot rave about this place enough. Frank, Janet, Sales Rep guy — thank you so much for making my day. Awesome staff and awesome service.

I gave them a call and I was shocked to get a real live ACTUAL person on the other end of the phone rather than an automated message! Asked if they had what I wanted and was on my way to Office Depot.
Got there and this Office Depot isn’t like the ones I’ve been into before wanting to get lost looking at all the cool odds and ends for hours. It was kind of depressing. Two employees greeted me immediately, handed me what I needed and so off I went to stand in line. There I stood…
And stood. And stood. There was just one guy in front of me, but it took quite awhile. The cashier did apologize for my wait, asked me if I wanted to apply for such and such discount card, gave her the number of someone I know and I was on my way.
Based on the ease of location and friendliness of the staff I give them an A-​OKAY, but the actual store leaves much to be desired.