Performance Tire & Service Center

My family and my bosses family have been taking their cars to Performance Tire for years. Their fantastic service and competitive prices keep us coming back for all of our vehicle needs. Last weekend, we needed 4 new tires and an alignment and I called around checking prices. Rob at performance tire beat Costco’s prices. He took the time to find the right tires for my long commute and safest choice for my family. He remembered I have 2 babies and took that in to consideration. To me that goes above and beyond. I recommend Performance to everyone. They treat us like family and we will be using them for as long as we can. Go to performance tire. YOU WILL NOT BE DISAPPOINTED!!!

My wife and I had to get a lot of work done this week on our 2011 Ford Edge and my 2013 Chrysler 200. I want to give a shout out to Tamara and everybody else there for working their tails off for my family on a budget. This company cares more about their customers then business I have seen in years. Tamara went above and beyond for my family (and still is as we speak), and I am sure they would do the same for anybody that came into the shop to try and get mechanical work done. Thank you so much Performance Tire for your help, I hope you guys get tons more business in the near future, you deserve it.

Don’t go here. I had them put on tires on my car a couple months ago, and I went to do some maintenance on my car and the wheels are torqued down so hard that I have already broke two tools and an impact wrench won’t even get them off. Tried jacking the car up, tried every other lug nut. Nothing. Not even a millimeter of movement. All the guy at the desk can tell me is that they can untorque them for me if I come in. HELLO! The point of that is? I have to drive my car back to take the wheels back off and do my maintenance. Ridiculous.

Brought in my GTI to get a alignment, the car was very slightly pulling to the right, enough to annoy me even though I knew it was still with in tolerance. They gave me a quote and told me they would be done in a hour tops due to a car already being on the rack. 45 minutes later they where done and my car was tracking completely straight. They explained what they moved around and I was out the door.

I had an oil change here; afterward I noticed that my car was smoking and leaking oil. It’s an old car, though, so I though tit could have been natural wear and tear. I called them and that’s what they told me. A couple months later I got an oil change at a DIFFERENT mechanic and they let me know that (a) the bolt on the oil pan and (b) the oil filter were not tightened well. Because they were loose my car was leaking oil, NOT because it’s old (or at least not only b/​c it’s old). I won’t be going back.

Almost gave them 5 stars, I was refereed by a friend, the quote was reasonable, the work was done very quickly (i had 4 rims swapped out and tmps sensors reset) My issue was the technician, a short fat guy who’s name I do not know.
When i pick up my car I look in the back and my previous Rims are missing (not tires that you would dispose of by my OEM Lexus rims) when I ask him about them he looks at me «oh you wanted them» Really? I tell him yes, he shrugs says he has got to pull around again — loads them in (they were packed up in my factory boxes from my new rims and brings my car back. I ask him if everything is in there, he says yes. I look in the trunk and ask about the Lug nuts, he says «oh, you wanted those too?» Really? I just spent $ 120.00 buying Lexus lugs to install the new rims — he knows because he sent me out to get them. I then ask about the Center Caps… you get where this is going, YES I WANT EVERYTHING THAT WAS ON THE CAR. Left with a really bad taste in my mouth. Will not recommend anyone or ever be back.

Second time bringing my car here. Had a flat but noticed that the thread was showing on the inner part of the tire. Well looked like the alignment was completely off bc it was starting to show on the other side as well. Spoke with Rob on the phone about getting 4 new tires and alignment. Very honest and easy to speak to. Would recommend coming here to anyone. Didn’t have an appointment and brought the car in the day. I was out of there in about 1.5hrs for everything.

Rob always takes care of our whole family. We brought two cars on Valentine’s Day morning and they were done with the tire, oil change, etc in 2 hours. They offer competitive pricing and have clean facilities.

Rob and Louie are awesome! Honest, reliable and extremely fair. Been going there for years! Love ‘em!

Got a 4 wheel alignment done for 1^st time with Rob & found the service professional, cost very reasonable, & waiting time quick (had free wifi). Definitely coming back in the future!

So far so good. Via email I arranged a time for an alignment, and it was done at the scheduled time and they finished up about when they said they would. I paid the price quoted via email.
Haven’t driven the car much so I reserve the right to amend once I spend some time on the road!

Last minute flat tire needed patching on the way home from work. Stopped by the shop at 5:15pm, mind you they close at 5:30pm. Got us in and out before they closed, no issues.

I needed service today for a transmission flush and replacement of an oxygen sensor. The service was friendly and professional, my car was done in an hour, AND their prices beat other local shops by over $ 100. I also saved an additional 10% by checking out their discount coupons online.
I *highly* recommend this shop. 5 stars well deserved!

Waste of a trip. The guy there was nice, but not very helpful. I called and was quoted a price and date for getting a tire shipped in. I was told I needed to come in and pay before they would order it, but that if I came in by noon the next day I could still get it on time. I offered to give my credit card info to pay over the phone, as many companies do, but was told they don’t do that. When I arrived at the store 3 hours after getting the quote to pay the shipping cost had suddenly tripled and the tire would now take an extra 5 days to arrive. What a waste. This was after the guy on the phone told me if I just needed to come in by noon the following day to get the tire as promised. Maybe they shouldn’t make claims they can’t keep and have people drive out to their store for nothing. Terrible customer service.

They helped me out with a flat. Went above & beyond what they needed to do & were super friendly. Great service & price!

Here’s the reason for the 1 star.
I had just gotten new wheels, tires (Michelin pilot super sports), and coilover suspension with adjustable camber plates. So I needed an alignment and went to this shop because I have a good friend who sends all their customer cars there.
I got an alignment which I was quoted would be $ 70 turned out to be $ 100, alright so no big deal because the more intensive suspension isn’t standard. 5000 miles later, my once brand new and still should be front tires are now BALD and CORDED on the innermost side of the tire.
So as most people would do, I called to ask why did my $ 250 a piece tires last ¹⁄₆^th lifetime that they are rated for. They told me to bring it in so they can check it out. I brought it in, they checked the alignment and told me it was way out of spec in the front. Well obviously.
The issue lies here. They began telling me it was my fault and that they thought I installed «camber kits» as they called it, sometime after they aligned it prior. So they offered to realign it for another $ 100. I did not once adjust anything on the suspension.
It’s obvious it was just a poor job aligning performance suspension. It was a mistake which they are not taking any accountability for it.
I would not recommend taking any cars with performance suspension here.
Funny actually, as I was in the waiting room and I overheard a delivery driver ask about my car. He asked why it was in there and so forth and they explained that I put on «camber kits» so my tires are shot. He responded with «camber kits wouldn’t have done that.» Priceless

If I could negative stars I would. I had a flat tire at my office 2 months ago and performance tire was only a stones throw away so took my car in and they told me I needed 3 new tires. I asked if I needed to get it alligned and was told no I would be good with them rotating and balancing the tires. A month later when I would get on the freeway my car started to wobble after I got to speeds above 50mph, I took it in and they said it was a arm end problem and I needed a new one plus the new tires I had just purchased were now bad and had to get 2 more new ones. They said I should of had an allignment when I bought the new tires which I originally asked about and was told I didn’t need it. After supposedily fixing the problem this time a week later my car was still wobbling at speeds of 50mph plus. I took it in one more time and they rotated and balanced to supposedly fix the problem, also that now they said the issue was the rims fault and I would need new ones within 6 months. I left and my car started wobbling at 15 mph, i immediately called to say there was a problem and they said to come back in and they would put 4 new tires and rims on after I went to my appointment — not that they would reimburse me for the $ 900 dollars of stuff they had done and I would not get any deal on the additional tires and rims. I luckily saw that my new tire in the back had started to schred so went to Evans Tire in Poway because I couldn’t drive back to the Performance Tire Miramar office. They saw right away what the problem was which should have been seen by Performance Tire months back. I will never go back to Performance Tire as to me they are very shady and or don’t really know what they are doing hence the $ 900 that I am out for services that did me no good.

Made an appointment to get my oil changed using one of the Super Saver punch card dealies. I was in and out of there in 20 minutes. No extra fees, no hassle, and the employee at the counter (Hector I believe it was) was very friendly. No complaints, I’ll be back next time :)

Their prices change everytime I walk into the door? WDF?
first oil change– $ 60.00
Second oil change quote– $ 90.00
LOL uh… this was only 3 months apart. Yeah… I dont like places that play «name that price!» when offering me service.
Wont go anymore.

Under an hour and my gangsta lean steering was fixed. These guys were very honest and quick. I began my visit with a quote I got on line. The response to that quote was with the half hour and within the hour my car was being worked on.
The location was tricky for me because I’m not from the San Diego area and anything beyond my work building is a giant twisted mystery. It is in the same shopping area as the Kid’s furniture outlet. It’s not out on the street so drive slow and pay attention, but don’t be a bad driver. I had no idea that my car was so bad until I drove away.
The price was fair and every question I had was answered. Good Job!