Philip Smith, OD

Super courteous and friendly staff and Doctor. Listened to all my symptoms and ran through some tests and helped diagnose an issue I was having with my left eye. Great manners, beyond polite people here and they worked to get me an appointment on a last minute notice. I will definitely be back for all things eyes. More doctors and grumpy front desk workers should use Dr. Smith’s practice as an example of what to strive for. Thanks for the great experience.

This review is specifically for Nancy, the optician at this office. She is AMAZINGLY knowledgeable and helpful. She really took the time to help me with a rather complicated request, and went out of her way to give me options, in order to make sure I’d be happy with the final result. Never tried to upsell me either.
Best optician I’ve ever worked with. Thank you Nancy!

Never seen Dr smith but Dr Kruger… He felt free to make jokes about females and blindness… This is the second time I’ve seen him and the first time, I tried to think it was nothing but after the second arrogant time I had to walk out… As an eye professional talking to a person who is nearly blind and female, this isn’t acceptable!

Sorry this review is a little late. I came to San Diego in July for a business trip and scratched up my glasses so I went to Dr Philip to get new ones as I have a hard time driving without them. They got me a new pair the same day I visited! Dr. Philip and his staff are very welcoming and efficient. All of them walked me through the process quickly and they treated me like family! I stayed at the Hyatt and I’m impressed to get better treatment from this place than my hotel. I just called them today to get a copy of my eye exam records and I could still feel their top notch customer service over the phone.
I guess this is what they meant by «above and beyond». I am very happy with my visit. In fact I will travel and come back here just for an eye exam, cause that’s how good this place is. They deserve 10 stars!
Thank you Dr Philip! You and your staff are amazing!

I had a wonderful experience getting my eye exam here. My visit was easy, quick and thorough. I was greeted and taken care of by a lovely staff. Everyone I encountered including the doc was very friendly, honest and welcoming. I was made to feel very comfortable and will continue to come for all of my eye care!

I was blown away by the warm welcome I received at my new eye doctor’s office ! They were knowledgable, organized, direct and already had my insurance/​billing ready to go. Dr. Smith was wonderful and very down to earth. I was in and out in about 30 minutes. I’m not a complicated patient, so take that information into consideration. I actually found free 2 hour parking in front of the building … Crazy !!! They even set up an account to order my contacts online. Love them and will be spreading the word ;)

Dr. Smith and his whole team are so friendly and welcoming. I had my first appointment with them last week and I was greeted warmly as soon as I walked in. I didn’t have to wait at all to be brought back, and the whole appointment was very timely. Dr. Smith was funny and friendly, he takes the time to explain everything he’s doing as he goes through the exam.
The woman in the optical department is extremely friendly as well, and very helpful in suggesting appropriate frames. (I’m awful at picking out frames for my face shape!) You are able to put a deposit down and pay the remaining balance when you pick up your glasses if you prefer.
I HIGHLY HIGHLY recommend Dr. Smith & his team! Absolutely beyond pleased with my experience!

I have been a patient of Dr Smith for many years. Dr Smith, his associates & his staff have always been professional & empathetic
Cheers !

I LOVE LOVE LOVE my optometrist group!
I’m crazy about glasses (regular and sunglasses) and they always give me a good deal. They fix my glasses when I’ve been too hard on them for free and they take frames I find elsewhere and put lenses in them. Parking is free on the street and I never have to wait at my appointments. They have alot of name brands and you can order through them, as well. My optometrist is Dr. Krueger and he’s always cracking jokes. He makes the puff in your eye not so bad :) The lady who orders glasses with long brown hair has been there forever and she’s awesome. I think I went in at 6PM and she was still there! Thanks for the great service over the years.

The staff here was very accommodating, especially the ladies up front. I was in a hurry to find a trial pair of contacts before a road trip since my order would not arrive until the following week. The staff here had the exact contacts I needed and was kind enough to provide them free of charge. Very good way to do business and keep their customers satisfied!

I can’t speak enough praise for Dr Smith and his staff.
I was on vacation in San Diego and woke up with a lovely eye infection. When I called at 8am (they opened at 7:30!), his staff made sure to fit me into the schedule within 90 minutes (they could have done sooner, but were flexible with how long it would take me to get to the office), were accommodating with my out of state insurance and overall extremely friendly. It was such a pleasure to visit them, minus having an eye infection on vacation!
Dr Smith was thorough in the examination, patient with all of my questions and gave me two courses of action. Since I would be traveling for the next few days, followed by a long holiday weekend, he was cognizant that I needed a contingency plan if the first eye drops did not work (which they did).
Thank you Dr Smith and staff! I only wish you had an office in NY :)

I have been going to Dr Smith since 2009. I recently got Lasik done and was so pleased to have Dr Smith as my eye care provider seeing me through the pre and post op exams. I trust him and his team, and they are all very pleasant, friendly and helpful. Dr Smith spends as much time as you need with him, answers your questions thoroughly, does not rush anyone, and will explain anything you are concerned about in terms that the patient can understand, without talking down to you as some doctors do. He is knowledgeable and personable, and you leave his office feeling good.

EXCELLENT! If you’re looking for a patient and knowledgeable eye doctor with excellent bedside manner, then look no further than Dr. Philip Smith. From my initial phone conversation with his staff regarding insurance coverage, I expected his office to be run like a well-​oiled machine — fast, friendly, clean AND efficient — and it did not disappoint.

I made an appointment here because it was close to my home. I am certainly going back next year. Dr. Kruger is very knowledgeable and funny. The exam was through (and I would know it, since I have been nearsighted my whole life, so I have had to see ODs forever). The office is old-​school, but I like that. The staff is friendly and competent. I did not get my new prescription yet, but I am confident it will be equally excellent.

I have been going to Dr. Smith offices for 20 yrs. He is a excellent OD and has a great personality. He is very detailed in his exams and always follows through to make sure you are happy with his service and products. My wife and I drive over 25 miles each time we see Dr. Smith because we trust and value his dedication to his patients. In this day and age, it has to be all about the trust, and you can trust Dr. Smith and his staff. Marco and Nancy in the Optical office are also #1.

Let me start by saying I had a pleasant experience with Dr. Smith. He did a great job of patiently answering all of my questions, and has wonderful bedside manner.
I wish I could say the same abou this staff. They are friendly, but there must be a serious lack of communication. I ordered contacts and they took over a month to come in. I would call weekly to ask for an update for arrival of the contacts and I could never get a straight answer. After a month of waiting, I called to tell the office that considering the delay, I would prefer to order them from Costco. A week later I received a call telling me they were in and the woman on the other end seemed annoyed that I did not need them anymore. I explained that I had called, but she had no record of it.
Another instance I called to tell them I cancelled my Lasik surgery that they helped me organize and a week later received a call asking how my surgery was and informing me I needed to set up a post op appointment. Once again, I explained that I called to cancel, but they had no record of this.
It is a shame that they are not more organized, because I did like Dr. Smith.

Has been my excellent optometrist since 1979 through extreme near sightedness to post-​Lasik procedure. Always friendly and attentive.
Best of all he is NOT a hoplophope!
He welcomes my bringing in (unloaded) competition firearms so I can get the best results in testing corrective protective eyewear for the several types of competition I pursue.
I highly recommend him to anyone and especially shooters who need corrected protective eyewear.

Dr. Smith has been providing my eye care for close to two decades! He’s the best!

just had my first eye appointment with dr. smith and i must say i enjoyed his thoroughness, friendliness, and attention to detail. i was in and out in less than an hour and able to get to work EARLY!
the staff was also very friendly and the location close to my office! they even had a free glasses case since i didn’t have one and had put in contacts so my glasses were without protection…
i would recommend them for sure!