PostalAnnex+

This is the worst postal annex in town. They often are closed a few minutes early so I’ve been avoiding this location as much as possible. But tonight was the last straw! I drove all the way to this location because it was «open til 7pm» and I got there just as they were shutting the doors at 6:59pm as if they’ve been counting down for the last several hours. And only AFTER I brought my very large boxes for drop off the girl working informs me they no longer accept «large boxes» for the Post Office because it’s too much trouble to take them to the Post Office. I’m sorry, but isn’t that one of your business’s main functions??? So now it’s too late to drop off my shipping anywhere and I’m totally effed. Now they’re messing with MY business. I will NEVER come here again and I’m going to post on all the Point Loma social media pages that they should skip this bad business and go to one of the many other very pleasant and helpful postal annexes nearby.

Friendliest people you ever want to meet. Fast service always. Easy pick up, easy shipping. They make me look forward to picking up the mail.

This place is awesome! They offer full postal service and are always so friendly and helpful. They can even help renew/​order passports.

I love this place and everyone that works here! We have a mailbox here and they take great care of us. They provide so many services, it’s like having your own personal assistant. They do laminating, faxing, print jobs (big and small), and make keys. Plus they have anything you need to buy for your office. We’re lucky to have them in our neighborhood.

I love the service here. I always receive a warm smile and hello from all the lovely staff. The owners know me by name and they take very good care of my packaging needs!
Thanks guys!

Ditto to the other negative Unilocal reviews. These people have mastered the art of not caring about customers and what they want. There are so many really good mailbox centers in San Diego that this one can and should be avoided.

They charge 50% more for fedex overnight than fedex. Their quote was $ 46. I called fedex and they told me $ 25! What a rip off! The dark hair chic that helped me here was nice. I will not be back though…

Let me remind everyone this is a shipping/​packaging needs location. Three things:
1: Postal Annex got one of my packages I sent from their store back due to damage and didn’t care to tell me. It was sitting there for a week. Broken. I had insurance on the item, but I got no money back.
2: This may be obvious, but when you go here they up charge all shipments. So I’ve dropped off a small object and asked for the least expensive way to ship it. They gave me several options, although the cost still seemed so high. I went through with it, to further check out the USPS website and see that it should have cost me 30% less than what I was charged. The USPS is right around the corner — go there and save yourself some money!
3: I dropped a pre-​paid UPS package off at their location at 4pm. The UPS truck has always come by at 4:30pm. The package was very urgent and being shipped for 8am next day delivery. Come to find out — 8am the next morning, It is still sitting in San Diego!!! Why? Because the people at Postal Annex failed to tell me the UPS truck came early!!! For all pre-​paid items, Postal Annex doesn’t care about your item.
Thanks Postal Annex for making life difficult.

Cramped parking lot but a great alternative to the Santa Monica post office, especially during busy hours! Plus they have a lot more mailing options like UPS and FedEx!
I like coming to Postal Annex because I don’t always have a reason to come down to Shelter Island (aside from Pacific Coast Chinese next door, of course). Line is always super short — especially compared to our US Post Offices — and they will even pack small packages for you at a small, very reasonable cost. I come here for everything, whether it’s buying stamps or mailing eBay goods. Whenever I’ve asked for anything, they really haven’t said they couldn’t do it yet.
Staff is a mixed bag, sometimes you get animated employees who are very friendly, sometimes you get folks who seem like they really, really hate everything about lives, but hey — if they can deliver envelopes and packages on time, that’s all I need. 4 stamps… er stars.

Dear Steve:
After correspondence with both you and the owner of the Postal Annex, I have yet to receive a reasonable explanation as to why you charged me $ 90 to overnight a 1 LB shipment of truffles from San Diego to St. Louis. For that same shipment, FedEx, USPS, and UPS fees range from $ 45 to $ 65. It seems like your offer for me to contact you directly was insincere and void of any meaningful attempt to resolve this matter. I maintain that price gouging and bad customer service is your M.O. except now I know that those bad business practices trickle down from the top.

This place is very helpful, Angie & Brian made my afternnon wonderful, they are professional, they give a receipt upon request! I have been here in the past for notary service, just a well run business!

This place is super convenient which is why I keep coming back. It is hardly ever busy yet it always seems to take much longer than I anticipate (well, it depends on who is helping me…).
I like that when I bring in an item they box it up for me and fill any open spaces in the box with packing peanuts. I don’t like that they ask for a phone number for the recipient of the item, though. Nine times out of ten I am mailing a package for my boss so I have no idea who the recipients are; why would I have a phone number for them? And why would they need one? So weird. Another weird thing I noticed was when I sent my packages off for Xmas, they put their business address as the return address instead of mine on the label. I inquired about it (because that seemed odd to me) and they said that they did it so that they could help take care of any issues that come up if the package is returned. I say this is strange because they only did it for certain ones– not all of them. Why?
Either way, the customer service here is typically good, unless, as I said earlier, you get a certain someone who is slower than a herd of turtles. I still prefer it to the post office and I keep coming back!

I was in last week to quickly mail a package. I walked in and stood there for sometime before finally a young lady says they will be with me in a minute. Then walks up this man in a hoodie, WITH HIS HOOD ON and no facial expressions, no greeting, nothing. What do I need? Ok, my package is sitting right on the counter. Maybe I need it mailed? I tell him I want it sent the least expensive way. He starts asking me my name, bla, bla, bla and inputting it in the computer. I ask why do I have to answer so many question to mail a package? No answer. This going on for sometime — maybe he can’t type? Finally he tells me it is over $ 9 bucks to mail a light small package in an envelope to Los Angeles. WTF? I could not get out of their fast enough. Worst customer service on the planet. Prices outrageous!

This is my go-​to place for shipping and packaging services in the Shelter Island vicinity. Always, clean and well-​staffed, and they’re always quick to assist in anyway.

I had a prepaid item w/​label, but they charged me for a box without telling me the charge/​the amount. What a waste of money.

Their price for printing from a flash drive is a bit steep – $ 5 flat. So, you’re better off printing tons of pages to make it worthwhile.

So I walk to the PostalAnnex+ and tried to stuff my «package» in the «slot». The friendly cashier said, oh no! that’s way to big! Why don’t you try the «backdoor».
…
Okay, enough fictional innuendos. My conversations with the workers here is nothing like that. But they are very friendly and fun to talk to. I’ve been dropping off my mail, Netflix, and packages here for the past 2 years and never had any problems.
A little about my credentials:
I just have 1 word. eBay. 133 comments and 100% positive reviews. I’ve been selling/​mailing junk for the past 12 years.

Nice little store — great for quick postal service. Wonderful employees who are very friendly. The store is neat and not cluttered/​full of misc nicknacks. Very convenient location, especially for a lunch break. Great for in-​and-​out service when the post office has a line. Unfortunately, the parking lot is very tiny but there is a strip of parking right in front of the store with 15min parking signs — perfect!

Every time I have gone there I have been charged a different price for the same service. Sometimes it is just closed even though you come during opening hours, and the service is not very friendly.