Preferred by Pets

What a wonderful groomer! Not only have we been so impressed with Finley’s haircuts — we’ve taken him at least five times and he is a golden doodle which leaves a lot of opportunity for disaster haircuts — the owner even left us a long, detailed voice message to let us know that they thought our pup may have an ear infection and suggested a few loval vets. Sure enough, he had an infection in each ear even though we hadn’t noticed him itching at all. So thrilled to have found preferred by pets!

By far the best groomer I have ever been to! The service was very professional and honest. Most importantly the price was great and my dog has never looked better!

I took my Pomeranian to this shop based on the recommendation of a friend and also convenience as I shop at Stumps. The people were very friendly and accommodating and our Anna looked and smelled great. she was calm and happy, so I know she must have been treated with care. I’ll be back.

another excellent experience at this shop. they took an additional dog for me last minute which was great. the service here is excellent and the prices are beyond fair, I’ve paid up to 35 bucks more elsewhere for the same services I get here. Peter and his staff are fantastic.

Took our Stella there a few days ago and asked for a light «Touch Up» hair cut. Instead they were heavy handed in their use of the electric trimmers and even went down to her skin in some places. (Probably a cost saving measure as it takes less time to just shave it all off). The «person» who shaved her (can’t call them a Groomer) has no business being in this profession. Shame on the company’s management for allowing this to happen to Stella. She is part of our family and your employees should have treated her with more care! If Stella could talk I am sure she would say this business is not «Preferred by Pets». See the Before and After pictures of Stella on this companies page to understand my dissatisfaction.
uggg

I was afraid to bring my pup to any grooming salon, until I found Preferred by Pets because I’ve heard so many trauma stories of grooming salons treating pets horribly and traumatizing them. You get to meet and chat with your pet’s designated groomer before you leave. They are efficient, and give you a friendly call when your pup is done. And if you’re running late they will treat your pampered pooch like a princess or prince.

We have brought our persian cat here for years to get her lion cut for the summer time and she always comes home as happy as can be. She is no longer with us but, my father has taken his cats for flea dips and they were flea free when they came home.

Love Preferred by Pets! I brought my lil Lewey (11-​pound Japanese Chin) here and they did such a great job with him! He looked adorable. will definitely be bringing him back :)

I dropped my Murray off for his first grooming and Ms Olivia did magic with him! He looks so handsome and clean! The gentleman at the front desk is extremely kind and helpful. I would definitely refer people to them and Murray & I will be returning! Thanks!

Love this place! Jessica, the owner, really takes pride in her work and my 100 lb dog always comes out looking and smelling great. She washes, clips, fluffs, trims nails, cleans ears, etc. and is so gentle that my dog doesn’t mind — he actually likes it. Other places I’ve been to don’t do as as nice of a job. It’s usually rushed and my dog comes out with razor burn, nicks, uneven hair or itching from irritating products. This has never happened at PBP!

This place is the very best in grooming. Jessica and Peter go above and beyond to accommodate their clients! I would not take my dog anywhere else. Love this place!

We have a spirited, quirky dog who loves coming tO PBP. They do an incredible job and he keeps them entertained! I have tried other places before, but their quality of service provided to the pets and their people is unsurpassed!

This groomer is not the best and doesn’t reimburse you if they screw up. They would like to keep everyone on tight time frame and can be rude if you cannot pick up your dog exactly when they want you too.
Anyways, for over a year I used this groomer regularly, paying 2x per month for grooming my mini Australian shepherd and they were pretty good, reasonable pricing and friendly service…
However, I recently moved to Ventura so I hadn’t visited this groomer until this past Friday when I was down in San Diego visiting my brother. My dog was in need of a summer shave and my brothers dogs were getting groomed there so I decided to see if I could get an appt. with them when we picked up my brothers dogs…
We went in around 3pm and they were busy as usual but, said they «would do me a favor» and squeeze my dog in (they had already forgot his name) as the last dog of the day.
I WAS HAPPY and left my dog with them. BIG MISTAKE.
Around 4pm I received a text message from them that he was already ready and they needed me to come in ASAP because they were closing and just waiting for me.
I rushed in and paid the $ 50.00! for just a shave and bath, I even tipped 10 for the favor of getting us in… another big mistake as I never really looked at my dog before leaving the groomer.
After we got home, I noticed my dog rubbing and licking himself all over. I turned him over to check him out and what I saw was repulsive. He was bleeding in several spots and was shaved raw in several spots, with other spots not even shaved. I contacted the groomer and met with the owner and his wife this morning where they apologized sort of… blaming it on a un sharp razor blade. They ended with saying «they thought they were doing me a favor» and recommended some cream to put on him. No refund. No credit. No nothing.
IF YOUR IN SD and looking for a groomer… I would recommend you check around before settling on this groomer. They definitely are not preferred by my pet.

Love these guys. I’ve been bringing my mini schnauzers here since 2005. They are always kind, sweet and considerate with my dogs. Giving them the exact haircut I ask for every time. They use all natural products and the dogs always look and smell great. I’ll always bring my dogs to this amazing shop.

I had taken my two cats there for a bath and a shave, I was overwhelmingly surprised by how friendly and knowledgable the staff was!
Although the inside of the building was a little hectic, they were able to get me in and out with no wait time.
I felt save and comfortable leaving my babies there. When I got them back, they were beautiful and smelled great!
I wouldn’t go anywhere else.

I am so disappointed with the service I received earlier today for my dog’s Anesthesia-​free teeth cleaning. I have been going here for the past four years and normally everyone is super friendly, however, I started to notice now that the guy that works there (or the owner not sure?) has been the one handling the front desk the last few visits he has been very unorganized and has an attitude.
Last month I had scheduled my dogs monthly teeth cleaning with him over the phone and when I showed up to check in with the girl and I told her we scheduled the monthly anesthia-​free teeth cleaning, she let me know that it had actually already taken place. I am not sure why he would have scheduled me for something that wasn’t available, but we got my dogs nails trimmed since we were already there. I saw him and let him know I guess I missed this month since they don’t have the service today, and he went ahead and scheduled me for next month, no apology for the extra trip or misunderstanding.
The previous month before that, my dog didn’t really need the teeth cleaned, but took her in since we have been going for the monthly service, and got her nails trimmed as well. I get a call 5 minutes later that they were finished? I went to pay and he charged only for the teeth cleaning, so I had to remind him she got her nails trimmed too. Seemed strange they were finished so quickly when normally the service takes 30 minutes, makes me wonder if they even completed the service…
Today, after the service was over and I was ready to pay, he asked «you missed last month right?» I said yes, but I guess there was a miscommunication, since we had made an appt. with you and showed up for the cleaning, but when we arrive you said it had already passed. He didn’t even want to try to listen, or understand that it was their mistake. I only had $ 40 cash on me so said I would be back to go to the bank so I could leave a tip, and he replied «why don’t you just leave me the $ 40?» There were other people waiting in the shop, and it made me feel like he was suggesting that I wasn’t going to come back with the money, very uncomfortable. I gave him the $ 40, but didn’t return back. And to be honest after this type of customer service I will definitely never be going back.

Been going here for over 5 yrs and as an ex– groomer from NYC I am very happy with the gentleness & care & products that Jessica & Birget put into grooming my 2 — 10lb toy poodles … We have maintained a full body Mohawk on my younger girl for years and I love the way Mgr Peter always try to accommodate us too. I highly & confidently recommend Preferred by Pets !

This place is perfect!
Most pet grooming places charge an arm and a leg but not this place — thank goodness! This place is affordable, reliable, has great customer service and is conveniently located across the street from my puppy’s vet.
This establishment is owned by a lovely couple, who knows what they’re doing. For months, I would bring my puppy in just to get a trim around the eyes without an appointment or anything. They gave me free advice and encouraged me to stop by whenever so that my puppy can get familiarized with the place.
The other day, my maltipoo was finally ready for her first cut, but with work and everything else going on in my busy, chaotic life, I was late to pick her up. They worked around my schedule and basically puppy sat my dog for a little bit until I arrived from work. The owners are so sweet and understanding.
Most importantly, though, my puppy looks even more adorable now, which I thought was pretty impossible to accomplish, and I have Preferred by Pets to thank for that. Oh yes, and I have to thank Stella’s vet for recommending them.

My poodle is very particular about getting groomed!
Everyone was so nice here and really talked to me to get to know bobs personality. He looks great and we will become regulars :)
Thanks guys!

I took my little Morkie here a few times and the groomers did a decent job, but I had to tell them to cut her hair more and file her nails afterwards. The owner was very helpful and educated me on grooming techniques and Morkie health. I don’t like that they blow dry the animals hair while they are in a kennel… but my little baby doesn’t like to be confined so I can picture her being very sad in there :(
They charge extra if you use a credit card… I think it was $ 5. I moved away from Point Loma area so I stopped going here. Overall, I wasn’t thrilled, but I wasn’t too disappointed either.