Pretty Please

Horrible customer service. It’s like they think they are the customers. They never greet you or offer help. They are the epitome of snooty Californians. Plus, the clothes are not even that great of quality. And the prices are ridiculous. I met one girl who was sweet, but I think she has since quit. I don’t blame her. Save your money and your mood. Go elsewhere.

I went here on a whim and was pleasantly suprised to find this gem hidden in a carmel mt. strip mall. This boutique will dress you for any occasion. The staff was amazing in helping me piece items together and provide input on my selections. Even better their prices were very reasonable for a boutique! Skip Nordstrom Rack and go here instead!!!

If you are looking for friendly service or good quality clothes, you will not find it here. Their return policy is the worst — you only have 10 days to return the merchandise. If it is outside the 10 days, even if you have a receipt, they will not honor it. This store is overpriced and the clothes are cheap. Go someplace else, like Nordstrom Rack across the street.

This boutique store is the sister store of the Del Mar location. It has a wide selection of clothing and styles. My wife stumbled in here and made out with a few sexy and chic outfits… I really like the size and layout of the store. I’ll probably be back if the wife wants to return. The lady working the store was very helpful and never pushy to make a sale. There were a few ladies that came in tried things on and purchased a few items. This place seems to be doing well and is poised to be here for a long time. I waited for a little over thirty minutes and asked my wife if we could leave «pretty please!?»

CHEAP CLOTHING BAD SERVICE The girl Mackenzie who works here is always on a personal call every time I’m in the store not only that but she is insanely rude !!! She needs a lesson in customer service.

Cute clothes. When I went in today, lady didn’t greet me or anything. I will only go to Del mar location because they’re friendly and helpful.

Cute store. Every time I walk in there are a million things I want and love. The staff is always friendly and very helpful. They welcome you with a smile and will go out of their way to help you find what you need. The clothes are a bit pricey however the quality is great.

Small boutique with an incredible selection of affordable pieces (most items less then $ 40). Simply adorable, nicely decorated, charming chandelier, stylist has done a great job here. I could not believe my eyes when doing some errands during lunch hour at work I happen to pass by this hidden treasure in the heart of Carmel Mountain mall (close to Macdonald’s as reference point). The area is so unassuming that you would never guess there is a boutique there (mostly considering there is a huge Ross, Banana Republic and Nordstrom so close by). I loved the texture of the pullovers, extremely comfortable and soft. When mentioning this place to a colleague she told me they always insert coupons in the Rancho Bernardo/​Carmel Mountain free coupon magazines, so I think I will pay many visits soon!

After driving by this shop several times, I finally decided to go in. Wow! What a nice surprise! Although it’s small, the selection of clothing and accessories is amazing! I love how the clothing is merchandised by color, everything is easy to find and the people that work there are friendly, helpful, but not over bearing or annoying. They have a wide variety of styles and the prices are very reasonable. I will definitely be shopping at this little gem of a store on a more regular basis. Much better than going to a crowded mall.

I’ve been by Pretty Please many times with my children in tow, finally a red dress in the window caught my eye and I headed over to check it out. Its an adorable boutique so I was expecting the price tags to go with it. I was pleasantly surprised by the affordability and selection and very helpful young lady (Aimee) who was working there, she was very attentive to myself and everyone else who came in or was in while I was there. Pulling clothes and offering suggestions. I will definitely be going back and will be recommending Pretty Please to my friends as well!
Its nice to finally have some great places to shop for clothing in Carmel Mountain!

I discovered Pretty Please on a trip to the pharmacy next door and I have been shopping there ever since. Incredibly cute clothes at great prices. They have unique items, so you never have to worry about wearing the same thing everyone else is. Their jewelery is adorable. Everyone who works there is very helpful, too.

I will never shop at Pretty Please again and I’ve advised all my friends to be VERY careful if they go there. Last week I got a pair of jeans for a little over $ 100 which is no big deal for me. However, when I looked on my bank account online I saw that Pretty Please had charged me 3 times the original amount. When I called them the day after they took my information to pass onto headquarters and proceeded to tell me that IF they had overcharged me, they would reimburse me and it would take about 2 days. It has now been FOUR days and I still don’t have my money! Pretty Please continues to tell me that they only charged me once. I brought in my bank statement that shows that over $ 300 was taken out of my account and HQ had the audacity to tell me that they did nothing wrong and that this was the banks fault. So I went to the bank and within 15 minutes they credited the money back to my account (takes about 24 hours, though) and sent a notice to Pretty Please to hand over my money. I am so upset at how this was handled. I’ve never been treated so rudely and disrespectfully before! I was accused of trying to rip them off and scam them and every time I talked to Dave at HQ I was interrupted! I will never do business with them again. I am just shocked at how I was treated and how I had to involve the bank to get MY money returned to me.

Two words… The bomb. Excellent choice of unique clothes and jewelry! Super cute and affordable for such quality!

My friend just hosted a party here and all guests received 20% off! I’ve shopped at the Hillcrest, Del Mar, and Carmel Mtn locations and they’re all wonderful. Excellent customer service and very attentive. They always have a great variety of dresses and tops. Love the sensibly priced jewelry and accessories. You need to go here!

Best store everrrr!
Mass amounts of great quality, inexpensive clothes.
HELL YES!

Very cute store! Great pieces with beautiful, bright colors:) I thoroughly enjoyed every second of shopping there and will be back soon!

Cute store! I wll be back.
Great clothes! Very good prices. The staff is friendly. Will probably be back this week. To match some things. They have a lot of hard to find pieces! Good location can go to lunch and then shop locally.

Super cute boutique! I am extremely pleased (no pun intended) that Pretty Please is now open in CMR! I no longer have to drive out to Carmel Valley for the cute fashion finds that this store offers. They are very reasonably priced, have a great selection of fashional clothes and offer a variety of sizes (ask the associate to check the back room if its not on the floor); the staff is also super friendly!