Price Self Storage

Our experience with this location was perfect. We needed some short term storage and they were more than accommodating. Staff was always friendly and willing to help. We will be back for sure.

Sad to see bad reviews about this place– as my first experience having a storage unit, this place was a breeze and I have no complaints. Shane at the front desk is very friendly, and was also the one to drive the truck for the «free pickup within 15 miles» that they give you to load in your stuff from your house to the storage unit. He was right on time, and I was happy they still offered this service on a holiday (Memorial day). I had also gotten my first month for free! The facility is easy to navigate, convenient location right off the highway (no wading through PB traffic), and always clean (you cant do anything about dust in a place like this but otherwise very clean). It was also the cheapest around for a 10×20 unit. I highly reccomend them!

Shane was absolutely wonderful, he helped answer all my questions, walked me through options/​prices, and when I agreed to use them he was informative about how to get the best price. He was also extremely professional and polite to not only myself but every customer I saw him interact with.

We started off like the others who have reviewed before us.
Being a military family we move a lot. Sometimes we have enough room, sometimes we don’t. In San Diego we didn’t.
We look around, Price was the cheapest so we go with it.
Not thrilled we have to pay extra for insurance, when we have our own personal insurance. Rules are rules I suppose.
We started with a smaller unit. I can’t recall that price ever changing. Although we only had it four months. After my father died we upgraded to a 10×10 until. We started at $ 158 a month. A few months later $ 167 a month. No notice of increase either. A few months later we’re up to $ 177 a month. No 24 access either. It wasn’t working for us.
We move out, give our notice pay our pro rated amount. Funny because the girl tells me $ 54, I’d done the math before hand. Once I asked her for a print out of how they came up with that amount, it suddenly dropped.
I asked her why our price increased for no reason at all. This was her statement ‘corporate looks over the accounts every 3 – 4 months, and increases them. Kinda like the stock market’.
Whaaaaa? It’s not the Dow, and with that logic when the market is down, my price should follow. Right?
Anyway, you will start off lower and go up a lot over the next few months. Buyer beware.

I have had a unnecessarily poor experience at Price Self Storage on Albuquerque Street in San Diego. Not only did the floor flood due to a break in the fire sprinkler, the problem has yet to be resolved after six weeks due to poor customer service and the staff lacking a can-​do attitude. Specifically, the store manager, Crystal, has been evasive, unhelpful, unavailable, and informed me of inconsistent policies and procedures which have further complicated the situation. It has been a headache trying to work with this company when I am living over 3,000 miles away. It should not be this complicated to have my belongings in storage.

First of– when i was just getting my storage unit they completely screwed up and had to move all my stuff around.
Second– They claim to give you such a good deal but end up increasing your rent… for no freakin reason. They didn’t even give me a notice about the increase. I complained about the increase and no one responded to me. Then I received a letter in the mail two months later telling me about the increase. I hate this place and will be looking into other storage places.

What a bad experience…
Manager with attitude means that the owner is probably like her…
Krystal zero star for you!

Krystal the manager here was so nice and helpful when I was trying to figure out the best price and size for all of my stuff. I was only in for about a month but the service was timely and very helpful, great deals I would defiantly recommend putting your things in this safe storage space.

Thank you Jim and staff for handling my request to waive a first late fee in a timely and professional manner. Staff was very courteous and I left a more satisfied customer than when I came in to make my request. I’ll definitely continue doing business with you.

Shane rocks and is so professional and helpful! He knows his stuff and makes the process very easy. Chris is also amazing and we had a wonderful experience moving into Price Storage.

I rented a self-​storage locker yesterday and am so happy with the process. I called and spoke with Shane who answered all of my questions professionally and in a very friendly manner. I then went to the facility to view the unit before deciding to rent. Shane was even better in person! Beyond being professional and friendly, he was knowledgeable and very helpful. I rented a 5×10 foot unit. The facility is very clean (cleaner than a competing facility where I rented space a few years ago). I also observed other employees (including Crystal) and each of them was very customer-​focused, friendly and helpful. I highly recommend this location.

FEAR NO MORE!!!
I have had a 10×10 storage unit here for the past 2 ½ years and have had the worst service imaginable with the old manager Monica. My girlfriend is moving into a new place and needed a temporary storage as well. To simplify things, we brought her belongings to PSS as well.
We were greeted by two new wonderful, smiling employees; the manager and leasing agent Shane. They were eager to help find an afforable and accommodating unit. They continued to offer wonderful service until we were registered; signed; and familiar with the details of her unit.

I am a lawyer, was also mistreated and am happy to discuss the idea of a class action against them. I was overcharged, lied to, and was told a manager named Mr, Nicolleti was going to be calling me back. I have left six or seven messages without ever receiving a reply. I am convinced based on my own experiences that this is a very dishonest company. Please feel free to email me at
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As for dealing with this company, I was unaware of all of the negative comments when I signed up with them. Had I known about them, I WOULD NEVER HAVE RENTED FROM THEM.

I am thinking of filing a class action lawsuit against them! please leave me a comment if you are in this with me. Once they have your business, they treat you like another piece of furniture you stored in their units and pay for storing it as if they are doing you the biggest favor in the world. It was my first experience with storage ever and I did not know much. These people are a bunch of heartless shameless individuals or shareholders who have no common sense or courtesy regarding others… I am disappointed to the T and at the first opportunity I get, I will move my stuff of their filthy place. I started with 138/​mo a year ago and already they have increased it twice to 156/​mo! I can NOT wait to serve them with lawsuit papers. They are immoral, unethical and shameless.
I hope they go out of business hopefully one day!!! That how much I dislike them. A powerful earthquake will be what they deserve instead of our hard earned money! BS;cost have gone up? up my !!!

I have used multiple self storage facilities and this is the only one that will charge your full 15 days’ notice– so even though I paid 6 months in advance, because I gave 13 days’ notice they charged me for the additional two days… and then they charged me for insurance on an empty unit as being mandatory (even though the clerk said I shouldn’t have been charged for insurance). it not the $ 10 I paid, it’s the principle.
If I could I would give 0 stars. Bad customer service and they nickel as dime you!

Price increases multiple times per year.
My rent has gone from $ 78/​month to $ 142/​month.
If they give you a price deal going in, it will be raised before you bat an eye.
It is cheaper to rent a bigger house with a garage than to do business with these people.
Even if you refer them business, your rate and their rate will continue to increase.
Even if you beg the district manager to cut you a break because your rent keeps going up with the storage, you will be denied.
They don’t need your business and they make you feel like that each month.
The people at the front desk are nice, most of the time.

Price Self Storage — especially Monica, the very patient person working the front desk at this Pacific Beach location — has been a very professional organization to do business with, and my experience has been outstanding. The facility itself is clean as a whistle, tidy and appears very secure.
My business currently has 2 storage units at this location, and I feel very comfortable recommending Price Self Storage to anyone looking for safe, reliable, storage services, with a courteous, friendly and personable staff.
Thank you, Price (and esp Monica!)

This place is the worst. I have a friend who is in the military and they tried to trick him into signing a doc for a discount that waives his rights as a service member so that if he is overseas and something happens they have the right to sell off all of his stuff.
Luckily he was too smart to sign it, but SHAME ON PRICE SELF STORAGE for trying to take advantage of our military. WOW. I am shocked.
Also, we signed up under the specifications that we could have 24 hour access since we have crazy schedules and when we went after hours at 8:30pm, we didn’t have access.
This place has horrible customer service and is unethical, please take your business somewhere else! We are looking for a reputable place in the area to relocate.

«Manager» was a customer service throwback. Everything was a dumb smile and «that’s great» meanwhile it was the other people who assisted me in an honest fashion when he wasn’t there. The place is crazy tempature hot, many units have no ceiling allowing dust to fall from above.
Why did I go to Price? There is a huge sign on the Costco sign «First Month Free» — I am a Costco member.
Was my first month free? NO.
Enough said.
Goodbye price.
I will not recommend you.

I always wondered what the cool building across the street from the PB In N Out Burger was. You know the one with the giant surfer on the side of it. Well it is Price Self Storage. I have zero experience to compare renting this storage unit to as it is my first one, but when Ruggy left he hit me with his giant garage of Unilocal paraphernalia that I had no where to put. I called around to a few places and decided to go with this one because of the proximity to my apt and professionalism of the gent who answered the phone.
It’s really not a bad deal. They give you the first month free as long as you stay for two months. Other than that there is no lease terms. You can leave whenever you want as long as you give 15 days notice. It ended up costing me about $ 70 a month for a 5×10 space, which isn’t too bad considering they stay open a bit later than other places in the area. (8am-​7pm) Heck, if I ever get really down on my luck I’m going to rent some space and live there.
The same guy from the phone showed me around. He was pretty knowledgeable of the operation and really friendly. They have courtesy carts there to help you load and unload as long as you leave something for collateral. Unfortunately, they wouldn’t accept Unilocalsticks or a Unilocal banner, so I had to cough up my ID.
So far, this storage unit has been a good experience but it is to be continued, as I’m sure there is a possibility of problems when I depart. Until then so far so good…