Progress Management Company

It depends who the manager is, and believe me, there will be turnover. 3 or 4 managers in my two+ years. If you ask for too many VALID repairs, it is likely that your email will be blocked. Poor communication of personnel contacts, responsiveness varies. In my tenancy there have been many shotty/​cheap repairs made in the apartment, resulting in further calls and service requests to try and get it right. I’ve had to call the also incompetent headquarters to seek some sort of attention on unresolved issues.

DON’T RENT FROM PROGRESS MANAGEMENT!!! This is for the Campus Village Apartments at 5925 El Cajon Blvd. They are slumlords!!! This complex is disgusting and unsafe. My roommate’s phone was stolen when she was in the elevator, grabbed out of her own hands! Which brings me to the elevator, it is constantly OUT OF ORDER. There are a variety of things that are habitually out of order. This property claims to be a gated community, however, the locks are always broken so anyone can freely enter the complex as they wish. The garage door to the underground parking lot is also constantly being broken. My point is, DON’T RENT FROM PROGRESS MANAGEMENT!!!
Their staff is also incompetent because all in all, they are SLUMLORDS!!!

This management company is terrible. Instead of focusing on building good relationships with their tenants, they are focused on making the most money. That means that repairs are never made unless it is crucial for the building (and anything else that they neglected to repair is taken out of you security deposit at the end) and they have built so many loopholes into the lease agreements that they find ways to weasel out of giving you back any money. They look at their residents as dollar signs, and I have never seen them make a reasonable effort to help anyone in the complex. It is a company with really terrible morals and ethics, and that is just sad. Do yourself a favor and don’t rent from them at all.

As you can see from the reviews below, Progress Management is TERRIBLE. if you live at the apartments related to Campus Village Apartments at 5857 El Cajon Boulevard you can expect to battle roaches, live in fear of bed bugs, have your car stolen out of your parking spot from an extremely unsafe parking lot that is almost impossible to park in which had improper lighting for almost a year before it was fixed, a laundry room which is supposed to be locked but instead of has a giant hole in the security gate that anyone can reach their hand through so when you walk by late at night you may hear the sound of homeless people moving around as they use the laundry room for shelter. Don’t expect to reach the «manager» by phone or really ever in the actual office or anything to be repaired promptly, it may take 3 weeks to 2 months.
And if you move out and dispute the charges expect them to employ illegal practices such as contacting someone you listed as your emergency contact and disclosing the amount of your «outstanding balance». Lisa from the main office in PB should really familiarize herself with California AND Federal laws regarding debt disclosure according to the California Fair Debt Collection Practices Act, The Attorney General and the Federal Trade Comission.

Progress Management is the worst property management company I have ever encountered. I have lived in their apartment properties three different times. Always issues. Currently at Tierra Del Sol Apts in El Cajon. The manager has let the place become a ghetto since she took over. Non of the rules are followed by the residents and the manger does nothing. Parking is a nightmare. The rule here is one or two bedrooms and you can have one parking spot. Two parking spots are for three bedroom apartments. There are many people in one bedroom apartments who have been issued multiple parking permits. Many cars with no permits at all. Security is a joke. Children swim in the pool with no adults. Poll safety equipment is used as toys. Pit bulls are all over the place, even though they are not allowed. Repairs take forever. The list goes on and on. The manger always says «what do you want me to do about it». Drug deals taking place in the parking lot with children present. I couldn’t be more disgusted with this property and the management company. I plan on filing a complaint against the manager with the property management. I will also hunt down the information of the property owner and let them know what is happening to their investment. Many people crowded into one apartment. I doubt seriously that is legal. Only gave one star simply because I had to.

This management company deserves ZERO stars. This is a fore warning for anyone looking at apartments through this management company! Don’t do it! Let me just give you a run down of how living here for only 6 MONTHS was. In the first month the WHOLE apartment flooded on my birthday to be exact due to piping issues with the toilet. They made us move all of our stuff into another apartment that wasn’t even cleaned out and ready to move into, so we had to move all of our stuff AGAIN into another apartment. Then upped our lease without saying a word. After a couple days we started noticing little critters… cockroaches roaming around. It took months before we even got a microwave and anything we asked to get done would take weeks! The piping in the parking garage rusted our cars causing permanent damage and they won’t do anything about it. Now that we are finally gone and out of there this management company is still lingering in our lives, they are requesting money for the clean up and damages not to mention they didn’t even do a walk through before we moved In. Not professional and just want money for every little thing. The apartment complex is unlivable, dirty, unkept and living with cockroaches is Inhumane. Where does progress management even put there money? Definitely not at all back into their apartment complexes that they are trying to rent out to have people to live in!

Go look somewhere else! They take months to fix a repair. The 1 year here (moving out in 2 months) I’ve had a flooded kitchen 3 times carpet was NEVER replaced. And I huge water stain on my ceiling from poor pipes. The only time I saw them jump to their feet was when I wrote them a letter demanding fixtures. They raise your rent… Definitely not worth $ 1245 for a 1095sqft 3bed 2bath.

This company should be called UnProgressed Management, or better yet, POOR MANAGEMENT!!! They sure do know how to make you, as a resident/​tenant of any of their locations, feel like shit when you call in about a complaint that their Property Managers can not fix, cuz they’re neither in the office, or refuse to listen to your issues you may have. If you’re looking to rent an apartment, make sure it’s NOT under Progress Management!!! This company does not deserve even half a star!