Public Storage

no security. no cameras! our unit was broken into and our stuff stolen. sdpd says it happens all the time… stay away.

Quick and easy, their system works well. Very easy location to find, good space for a great price.

I would recommend this storage if you need to store for a month so you get their one dollar deal! My girlfriend and I got storage for a good price. Betsy showed us the storage. She was very informative, friendly and made the process easy.

today i went there and got my storage, Heather was extremely nice, helpful, professional, also she was looking to help me save on the unit I’ve rented
good price as well
thanks
H.A

The locks were recently changed on most of the units. Upon entering my unit after the change, I found all of my boxes over turned, and the contents strewn about. I have confidential client information in my unit, and all of it had been compromised. I contacted the Manager and she told me there was nothing she could do about. I contacted the District Manager and he told me there was no way that anyone would have gone into my unit during the changing of the locks. I asked him if he was calling me a liar, and he said, yes, but, not in those words. The District Manager told me there was nothing I could do about it. I have to pay for several of my employees to pull all of the boxes out of my unit and attempt to re-​file and restore the contents, and return everything back to the unit in an orderly manner! I have no clue yet if and what might be missing. This process will take at least one full day at a significant cost. Neither the Manager or District Manager seem to care at all about my concerns, or were willing to provide me with any assistance. They certainly did not provide any customer service, and do not care about my business with them. District Manager was more then happy to have me go somewhere else to store my files.

I’m very disappointed to read the negative reviews in regards to the burglarized units at this location! I had wanted to choose this location closest to me but after reading these reviews, not just one but a few, I changed my mind!
My question is whether management is doing anything about it in regards to stepping-​up the surveillance security in this compound?!? Or are these inside connected robberies as insinuated in one of the reviews of someone who had to know the door code to get into the compound… Which sounds even scarier knowing your valuables are not safe when your paying monthly rent.
No thanks, I’ll have to take my business elsewhere!

I had a wonderful experience using this location. Heather was extremely helpful, knowledgeable, and sweet! She made the whole process as easy as possible and it only took a few minutes in the office to get my storage space. I am using it only for a month or two while I move, but it’s exactly what I was looking for. It was also a lot cheaper than what I had budgeted for, which is always a plus. Thanks, Heather!

I have to say that this is by far the best Storage Unit I have seen so far. The employees here were very friendly and also very knowledge and seem to be passionate about what they do. I will recommend this place to anyone whose looking to find a place to store there belongings.

Had a storage unit here for over a year. The staff was always helpful and friendly. I set it up online but coming in the office to set everything up was painless and easy. I HIGHLY recommend this specific location.

Update! This Public Storage is not secure. It will be burgarlized. What makes it so frustrating is that even though you are forced to pay for insurance, you can’t collect. Avoid this Public Storage if at all possible. There are plenty of storage companies nearby. This Public Storage has horrible security and they don’t seem to care if your possessions are taken. Not only was I burgarlized but when I arrived to the storage unit to check to see what was stolen I had to purchase another one of Their locks. No help… no symphathy… so sorry I moved my stuff there.

You will be robbed. They have no security. You will be robbed. Outside units, inside units– all get robbed. Only store things here if you like to squander your money and want your possessions to be stolen.

Be prepared to find your storage unit robbed whether it’s Interior or Drive access unit.
Chris, the manager was off for 2 days. Jake was working on Jan 8, 2015. He answered my questions that they only need 2 days notice to vacate the storage unit. He checked my information on their computer system. Two days later, Sat, Jan 10 2015, I arrived with my INTERIOR storage unit robbed. And 3 other units in the same interior building were robbed. Chris, the manager, was working on this day, Sat, Jan 10, 2015. He gave me the tel. no to call the police, who arrived 2.5 hrs later. The policeman mentioned there have been many reported robberies at this storage unit. In fact, there was a couple I met across my storage building whose storage unit was robbed in Oct 2014, and they had a drive access storage unit.
According to Chris, the storage is inspected at the end of the work day (5 PM), and any problems are reported to him. Which means, the robbery occurred between 5 PM Friday and 9 AM Saturday. According to Chris, no customer who rents a storage unit from the building that was robbed entered the building during the day of robbery. Which means that the robber knows the code to the door of the building.
I’m very disappointed with this storage unit. The doors are easily broken by a crowbar or cutting tools. I noticed, there’s NO security camera except one at the gate. If that camera was even working or «turned on», they should have a record of who entered the gate between 5 PM on Jan 9, 2015, and left soon after, and they can catch the robbers. If there is no record of anyone with a car entering between those hours, then it is safe to say that the robbers came by other means such as a bike, and they moved the contents of the robbed units to their own storage unit within the same building or across the building with direct access.
By the way, there was a bike left in the hallway in front of my interior storage unit. Don’t know if it was stolen from one of the three other units that were robbed the same time or was the mode of transportation of the robber. What hurts the most is that the robbers took my hard drive and took my son’s personal belonging. My son is an Iraq war veteran who is still suffering from illness from the war.

Thanks, A+

Chris the manager was fantastic and answered all my questions. Will need temporary storage and is a great location and perfect for for me. Great service!

I had a great four months with Public Storage. My housing was up in the air all summer so I needed a place to put a bunch of my art supplies and shit. Public Storage was among the storage unit places by my work and they had a sign about a decent deal. I can’t remember what the deal was now but I know I saved some cash money.
I’ve rented storage from several places in the past and Public Storage was as good or better than my previous places. The pricing was decent, the facility was easy to manage, and most of all the staff were EXTREMELY helpful. I forgot my code literally every time I went in and they were always super nice about giving it to me again. Chris is great and one other guy who I forgot his name. I was always helped promptly.
The only small issue I had was that with the code box you have to actually get out of your car to punch in the number… I know this is a small thing haha but at my last storage place you could enter it from the driver’s seat which was more convenient. Just a small complaint which is a result of my laziness.
Highly recommended!

Chris is amazing. He was extremely helpful and showed us everything we need to know about our unit and answered any questions we had. Definitely recommend this storage! I felt safe and satisfied that my belongings would be taken care of ! Thank you Chris and public storage! :D

Very accommodating and inexpensive. Ask for Chris, he was fantastic. Made me feel appreciated. Two thumbs up. Make it happen people!

I had a good experience with Chris and this Public Storage location. A $ 1/​first month rental is advertised, but it ends up coming to $ 69 with the additional $ 22 administrative fee, $ 18 lock, $ 9 insurance, and somethings else. The offer IS too good to be true. Nevertheless, I felt like myself and my items were secure when I went to the storage place in the late hours of the night and early hours of the day – very important for a female.
Would have given a 4 star rating, but the hidden fees lost a star in my review. You’ll be safe and secure though, which is rating-​less :).

No military discount, yet u collected my military information
First time through was great. ~ 4 days later I decided to upgrade. That’s when I asked the amount of the military discount only to find out there is none. I asked if the company requested civilian personnels work/​company information. The answer is no. Why would u need my military info if there is no discount applied? Then, if I was dealing with a company that wasn’t so concerned about the bottom line dollar, I would have still been considered a new client, and gotten the $ 108.00 rate instead of the $ 123. 00 charged. This comment will most likely make it to Unilocal reviews is my fellow military brothers and sisters are warned. I’ve used public storage at a different location and the experience was much better than this time. With the above listed information, I have decided to limit my usage of thus facility to the absolute minimum of 3 months instead on the 1 year + I had originally intended.
Thank you

This is the worst place to store valuables! Security at this storage site does not exist. When my storage was broken into, the grounds keeper pointed out that they had no alarm system and they only had ONE Camera at the entrance to monitor the entire facility. When I filed for a police report the officer in charge let me know that there were multiply break-​ins at this location and when I confronted the General Manager at the site she lied to me and denied it. I had to wait an entire hour for the grounds keeper to return from lunch just to replace the latch that was destroyed by burglars. On top of that, when they did replace it, the GM’s craftsmanship was so shotty that we had to redo her work. There are opennings in the rafters, poor security, weak latches, and grounds managers that don’t care. I wouldn’t recommend this place to anybody.
Update: Some how my review has been deleted and I had to repost this. To top it off they will continuously raise rental fees without notification which is extremely illegal.