Reptile City

Reptile lights are always a scam. They have less than 10% of life than any other kind of light. — While there is no PROBABLE explanation whatsoever.

I wish i could shut this business down. Just recently i noticed they have a new sign LLLReptile, although i believe it’s the same company.
Not too long ago i OWNED a crested Gecko. She was beautiful, i loved her so much and was so happy to have a reptile store right down the street that had frequent buyer cards for crickets etc.
For months i was buying crickets from this establishment and i’m sad to say it didn’t last long.
The last time i went to this store, i bought about 100 crickets. These crickets looked weird to me and were not the normal brown color. They were in fact extremely black. I asked if there was a reason and the cashier assured me that it was normal.
Shortly after my crested gecko was dead. Sucked in to the bone curled up in a corner.
THANK YOU REPTILE CITY.
You poisoned the small joy of my life.

I went here a few times until I was treated very rudely by the store manager I bought a bulb and fixture that I ended up not needing according to another reptile store that I trust. I called and asked if I could return it guy on the phone said sure no prob just bring it back (all in the same day) When I got there I told one of the people working I had a return. They then got the manager I then tried to hand her my card thinking I could get a refund to my card and without saying a word she moved the fish bowel covering the return policy sign taped on the side of the cash register and tapped it with he finger nail then replied store credit only and that was it. So knowing I would never set foot in there ever again bought one of there Beardies with the store credit, big mistake she is worst Beardie I have so not friendly. Before I left she hollered your Bearded dragons are gonna die without this kick ass light. Well my Dragons are doing great still very much alive and kicking ! I will never set foot in this place ever again.

When we first arrived this afternoon, there was a sign on the door stating they’d be back in 15.
I went on a different errand and returned because the kids love reptiles and we’re thinking of getting a bearded lizard for my son.
The store was open and reeked of incense from a burning stick. My kid told me, «This smells like incense and despair!» I don’t know about the despair part, but there is general dimness, incense, and non-​air circulation/​heat lamps combining to make you feel like maybe you’ll need a shower after this, especially if you don’t enjoy the incense.
There were two people working in the store, a lady up front who smiled and said hello, and a man who was in the back.
There is a wide selection of reptiles, from small geckos to larger lizards and snakes. They all appeared to be in good health; their cages were clean and their water bowls clean and full.
The shopping center itself feels kind of sketchy; there’s a smoke shop a couple doors down, a pay day loan place next door, and at least one liquor store; and the shopping center, though open to the air and having no visible person smoking, smelled like an ash tray. There is also a flower store, a drive-​thru coffee place, a hula studio, and an island grill, which oddly did not mitigate the other stuff.