Rocket Motorcycles

Ive been in here a few times. Each time the staff was nice, fairly knowledgeable, and didn’t jump me like a used car lot. When I had questions and wanted answers they were more than happy to engage and give me details. But they were equally as happy to let me browse and look at the bikes.
I did not buy my 2014 Tiger here, however when I took it in with a check engine light, they happily and QUICKLY diagnosed and fixed the issue. They will be getting all of my service business moving forward.

I bought my Bonnie T100 here and the crew and services are amazing. The place is like a museum and they will threat you like a guest. They talk to you like your neighbors and the best part is they don’t pressure you to buy and they are open for any questions and advice. I come once and awhile to check for new motorcycles.

Nice group of guys, just go in to mount new tires we I change them out. $ 30 bucks not to bad.

Fantastic service, knowledgeable staff, very helpful polite and generous. A+++
They were very concerned that we were pleased with our purchase, very knowledgeable and attentive.

I like these guys. Jeff, Chris, Lance. They are awesome. I recently bought a Zero electric motorcycle here. A 2016 SR model. By the way, there are both state ($ 900) and federal ($ 1600) incentives available for Zero electric motorcycles as of the time of this writing. I came in a year ago, and took my first look. Everyone was friendly and they offered to let me take a Zero out for a test ride. Since then I needed to sell my Harley and I recently did that, and the same day I drove down to Rocket and put in a deposit on a 2016 Zero SR. Since that day, they called me every day to let me know the status. I Über’d down from Escondido to pick up my electric bike (how’s that for juxtaposition of modern technologies?). The Zero is absolutely amazing. You would think that all the millennials down in this area would be buying them as the millennial malaise wears off. Yeah right, you don’t want anything. Holy cow — yer gonna be ten years behind everyone else once you realize you were duped into accepting this millennial BS. I say to the millennial guys: Shave off the lumbersexual neck beard, put down the craft beer, and go buy yourself an electric motorcycle. In case the guys haven’t woken up yet from their deep slumber, gals — this bike is awesome and you should get one too! Finally a bike where you can just enjoy the ride and the view, and forget about shifting.

I don’t have a Triumph, but I buy all my tires at this nearby motorcycle shop.
Today I had a slight problem reassembling a petcock, so after messing with it for an hour, I took it down there and they assembled it for me.
I think that bike shops helping other bikers shows real character in a good way.
This is a good shop, with good people. I would buy a bike from them and trust their work.

Like many other here I have no idea how these guys got bad reviews. I went here with my wife and kid fully expecting to be treated badly, but simply wanting to see a new Continental GT in the flesh. I was immediately greeted by Jeff who was great! He acknowledged me, introduced himself to the wife, chatted up my three year old, answered my questions… I mean everything you’d expect from a great service and sales guy. He was genuinely interested in bike talk, genuinely interested in telling me about the Connie and unlike many of the other shops in the area they weren’t snobbish or rude. I was so used to being treated poorly at the custom shops around here that Jeff (and later Lance and Brian) were a breath of fresh air. I bought the GT off them the next day.

Awesome people, awesome service. Forgot about about this place when purchasing my bonneville se but since I’ve remembered I will only buy parts and service here. North County Yamaha and South Bay Motorsports are more about profit and I felt overcharged for parts and service. Rocket staff are knowledge and are happy to help.
I use my bike to commute to Temecula and I had a oil leak which was slowly draining oil at freeway speeds. Since I am a hands on, do it yourself person I replaced gaskets and troubleshooted myself but it kept leaking. They’re service dept. troubleshooted the problem at a timely matter. They relieved a lot of stress by finding the slow leak from a sprocket seal. I was grateful for their hospitality and appreciate their kindness.
Show floor is revamped and now fun to check out. If you haven’t been here in a while come check it out because they’ve changed a lot. I saw a lot of Unilocalers giving a bad reviews which was written years ago, and since owning two triumph prior (Daytona 600 and 675) I’ve seen them changed for the good. I’ve been to both NYC and South Bay Motors and from my experience I prefer Rocket.

Had my 2004 daytona towed in to the shop after it died on me. Brian quoted me $ 90 for the diagnostics and he was gonna contact me after that. Got a call a day after and I needed a new regulator. Regulator was $ 240 original Triumph part, and they rolled in the installation labor with the $ 90 diagnostics. I was happy with service no up sell. I also had my suspension set up by Dan with the help of Brian. They are my go to for things I can’t do myself for the bike. They’re prices are ok considering they are a dealership and not a small shop. They do have to pay for franchise fees I am sure.

Rocket is great — a very friendly atmosphere with no sales pressure. Staff are extremely helpful and patient, and good advice can be found from regular customers too (who seem to hang out there on occasion).
I went from zero to Zero SR in 3 hours (of me asking non-​stop questions). Very happy!

PEOPLE MAKE SURE YOU READ UP TO DATE REVIEWS! Jeff and Lance were amazing to work with! Jeff explained options and all the different bikes available. He talked about other brands not at his store too so I felt like he was genuine on me making the right decision for a purchase. Both helped process everything needed to make sure I had everything in order. They worked with me on pricing and even took the time to explain all the details on the bike. Lance ordered a helmet I really wanted that was not in the show room and even gave me a bit of a discount for being a loyal customer. I strongly recommend this shop not only for the type of bikes they sale, but the attention to detail and open sales approach they take to ensure you are 100% comfortable with a purchase.

I did end up purchasing a Speedmaster from Rocket in Dec ’11. Lance was very helpful with the whole process.
I have been there three more times for various services and everything went smooth. I guess what I have liked are the people and how they strike a cord with every kind of rider. And without pomp.

More outstanding service from Über mechanic Daniel! Thanks for super TLC of my Triumph Daytona.

Worst business practice ever.
Unethical and poor customer service at best!
I took my vintage Triumph here. After spending 100s of dollars they still did not fix my issues.
Don’t go here. Just interested in taking your money.
It really takes a lot to tick me off but these guys were successful.
Its the money mongering that turns me off and these guys are just that.
Their bikes are overpriced too and the attitude that they show you when you are in their shop (substantiated by other posts) is unbelievable and unjustifiable.
I would settle with the attitude if there was some substance behind it but in this case none.
Don’t go here!

This is an exceptional motorcycle shop, with outstanding customer service. They are friendly, helpful, knowledgeable, and honest. In fact, they have the highest rated customer service for any Triumph dealership in CA, and it’s easy to see why. I bought my first Triumph from Rocket Motorcycles (not my first motorcycle), and I’ll never go anywhere else for future purchases or repairs. They have called several times to ensure my satisfaction. I’m beyond satisfied with the bike, but also with the courteous, reliable, professional service provided by these folks.
The people who wrote negative reviews about this shop are foolish. You are not supposed to walk around sitting on every bike you please in a dealership! The fact that Rocket does not let customers sit on new bikes in their showroom is a good thing. They are protecting the value of their vehicles, and protecting your future purchase.
If you’re considering buying a bike, you owe it to yourself to talk to the guys at Rocket. I have never been more impressed with a dealership!

It seems that everyone who has given this place a low rating is also a poor speller with abysmal grammar and a chip on their shoulder. Probably out and about wearing «TapOut» and «Affliction» shirts and fancying themselves as some sort of SoCal «Situation». It would appear that this shop caters to awesome people, myself included.
I was referred here by a good friend whose family has been buying bikes here for years. I knew I wanted a Thruxton, but was on the fence about where to purchase one. I checked with the «big two» in south and north counties, and was pretty much treated like a number by vapid bo-​hunks with two-​word vocabularies. At Rocket, I was treated with respect, my needs were heard and met with enthusiasm, and the crew is the most knowledgeable I had encountered.
They set me up with the bike, gave me a military discount, delivered it to my house for me, lowered it and made all the adjustments I needed, educated me on the bike, and threw in a killer helmet to boot!
This is a thinking man’s (or woman’s) shop. If you’re an ape looking to get a bike to pick up chicks, I can see how you might not like this place because you lack the basic understanding required to converse with other humans.
I’ve been on two wheels for 19 years and I will never take my business anywhere else. Pip Pip, Cheerio, Rocket!

Again, I usually only rate food but because this rate has an unfair low rating I feel the need to tell you how it really is here. I bought my first and current bike here and I have no problem whatsoever with anything at Rocket.
They have a wide selection of bikes in their showroom, and they aren’t pushy at all. If anything they are almost too lax, and you have to ask for help. I went in a few times on various occasions to stop in and check out a few bikes, and I was glad I didn’t have to fend anyone off every time I stopped by.
Then when I did purchase my bike, Lance and the crew made the process easy. They explained everything, including the Triumph Freedom Road Financing with printouts specific to my bike to make everything clear.
I’ve also ordered accessories and had it serviced here, and they guys in the back are very friendly and helpful.
If I decide to buy another Triumph I would have no worries about buying it here!

I have an 09 Daytona 675 that I got in MA and brought out to San Diego when I moved. I needed an oil change and this place was close by so I decided to take it there. I’m really glad I did, I had a great experience. When I dropped it off I mentioned I had an oil leak. The Triumph dealer in MA that I bought the bike off had not been able to (or not cared to) find the leak after I had asked them about it. The Rocket service guys on the other hand quickly located the washer that was leaking and cleaned up my bike nicely. Since then it’s been great.
I also like the showroom, it nicely laid out (not too crowded) and there’s no high-​pressure sales. These guys obviously love their motorcycles and are not just into pushy sales deals.
I’ll definitely be going back to Rocket again.

Damn, I should work for Miss Cleo and Psychic Friends Network. My prediction was correct. Southbay Motorsports off of Main and the 805 now carries all Triumph motorcycles and apparel. Game over Rocket! BOOM!
See my initial review back in 2010.

Man, I don’t know where all the hostility is coming from. Maybe those guys experienced something I didn’t.
I wanted a new bike and finally had cash to buy a new 2009 Triumph Rocket III Touring. I looked all over the place. I drove to San Berdoo and North County. I just couldn’t reach a deal. Especially North County Motorsports. Man, those guys haggled over $ 200!
Anyhow, I called and spoke with Mark at Rocket Motorcycles on a Sunday. They were closed, but he said Lance would call me on Tuesday. He was pretty cool. Sure enough, Lance called me and we worked out a tentative deal, much lower than any other place within 150 miles. And he told me that Mark was the owner. Again, pretty cool.
I got my bike in about 2 weeks. Lance e mailed me a bunch of photos of the guys uncrating and assembling my bike. Hey, that was nice of them.
Since then, I’ve been in for routine service and just buying stuff. The guys are laid back, that’s for sure. I think that attitude may throw some people off. Far from stand-​offish or condescending, the Rocket crew has been nothing but easy-​going and helpful. Before, during and – so far – after the sale.
Look, I was happy to find a deal for a bike I wanted at a local dealer. The service issue becomes so much easier that way.
And those NC Yamaha guys and the Doug Douglas Motorcycles salesman have called me with lower offers. Man, I bought that bike 4 months ago!
Bottom line: The Rocket team is doing what they’re supposed to. Sell and service high-​end bikes, parts and accessories. Want to have a beer with someone? Invite the local Vespa club to the Blue Oyster. Want to be treated like a prince? Head to El Cajon Blvd. Those gals (or guys, whatever your taste) will be real nice to you tell you all that stuff your mama never did. Want a great bike at a fair price with superior service? Try Rocket.
Love my bike!
NOTE: 11÷19÷13: You are missed, Mark. The San Diego motorcycle community is in mourning. Rest in peace, my brother.