San Diego Beach King

I believe this guy is unethical. I also think he is only concerned about money and not customer experience. I booked a unit in April 2015 for a stay in September 2015 (four months in advance), I subsequently requested to cancel my stay within a couple days of booking due to various guests having time conflicts. His policy states that there is a $ 250 fee for cancellation, which I would have paid. However, he indicated he would only give me 50% of my deposit back ($ 1,500); that is, I would have to sacrifice $ 1,500 cash to cancel a booking four months in advance. I did not accept the $ 1,500 fee and he sent me a cancellation notification nonetheless. I checked his website and the unit I rented was listed as available. Closer to the date, he sent me a confirmation saying I was back on. Since I had spent $ 3,000 I elected to stay in the unit. This was the most expensive stay in a two bedroom apartment I’ve ever paid and it was not worth even a 25% of that. The unit was Ikea quality and did not sleep the advertised number of guests. I will never suggest this unit nor Maurice’s San Diego Beach King rental business to anybody. The experience was eye-​opening as to how unethical and dishonest people can get through the cracks of life day to day.

I was utterly shocked by SDBK’s poor customer service. During one night on our stay at about 1:30 AM, the garage door opener shorted out and caught on fire. The opener burned off of the ceiling, fell to the floor, and ruined the paint on two of our cars. We discovered the fire as it was burning between the two cars. Luckily, no one was hurt. We located the fire extinguisher to put it out. Maurice, the property manager was notified the next morning.
When Maurice arrived he immediately blamed it on the garage door opener company, even though it was unclear whose fault it really was. While I can accept that this could simply have been a freak accident, I was shocked that Maurice and SDBK did not offer any accommodations after there was a FIRE that could have seriously harmed the renters of the property. I asked Maurice if we could have the night of the fire discounted because of how it interrupted our stay, but he simply brushed off my request, stating that he was going after the garage opener company. To me, this shows an absence of personal responsibility in business situation.
I will never be renting from this company again, and I encourage others not to either. This situation reflects a series lack of customer-​focus and a profit-​making priority when conducting their business.

I have serious concerns about the ethics of this business. We reserved a very nice Mission Beach summer rental in January 2015 and paid a deposit. This week Maurice informed us that the property has been sold and the new owner required a higher rent than what we had contracted for. The Beach King contract includes no provision permitting them to terminate the contract or demand a higher rent due to sale of the property. Maurice claimed contract did contain such provision and he would email it to us. That was two days ago and he has not called or emailed, but he did return the deposit. This is very poor business practice and illegal according to California attorney we consulted. I would never use them again. This is the first San Diego realty company which has treated us poorly in the 34 years we have been summer visitors. Beware.

Maurice and Emily are such a pleasure to work with! They made sure our stay at their condo on the boardwalk was a fabulous one. We had one of our favorite weekends in their Mission beach condo. Cannot beat the location or the service! Highly recommend SD Beach King.

Emily was amazing. We had a flood and had to leave our house. Emily answered her cell phone at midnight and Maurice called is back from overseas on business. The rentals are amazing and the service is unbelievable.

Emily was fantastic! Super friendly and readily available! The house was everything we could ask for. I saw they had higher end houses but ours was perfect for us not to nice not to cheap. Very comfortable and affordable!

This place was great! The manager was soooo sweet. She helped me find restaurants, gave me advice about the jellyfish that were washing up on shore, and was just overall delightful to talk to!!! The condo was great! They even had boogie boards, sand castle buckets, and extra beach towels. (Thank goodness because of course the teenagers forgot to bring that!!) We fit 8 of us very comfortably in the unit.