San Diego Street Division

Wrote them a letter on November 17, 2007 and November 30, 2007, with no response, and it is now December 17^th, 2007. I just called to follow up, and they have no record of my email. I just sent the email again, maybe they will respond now.
It was a letter asking why and when traffic lights in San Diego would improve in efficiency. My car is capable of over 50 mpg, but because of our HIGHLY inefficient stop lights, driving in the city, I only get 35 mpg.

A solid 3.
They’ll get the job done — eventually.
I still think it’s pathetic that it takes over 30 days to get a streetlight fixed. I know the budget, etc. but that is crazy.
Generally, decent friendly response from the staff and a great map program that lets you locate exactly where a problem has occurred. The staff is sometimes challenged by common sense however and you can get into arguments with them over whether a streetlight in the middle of the city is in fact owned by them or CalTrans — even when it has a City of San Diego street sign on it.
Overall, a solid 3. Not the best, not the worst.