Sean Kuhn & Associates

Because I’d been happy with previous Costco glasses, I went to this guy about a year ago. He whipped through the exam and gave me a new prescription. I immediately ordered new glasses, plus a pair of prescription sun glasses. Big mistake. In the 50 years I’ve been wearing glasses, I’ve never experienced so many problems: blurry vision, improperly fitting glasses. After multiple trips back to Costco trying to correct the situation, I finally gave up and went to another doctor. I got a new prescription (Kuhn’s was way, way off) and got new glasses. All is well now. Going to Kuhn and Costco Optical was a frustrating, time-​consuming and expensive mistake I won’t make again.

When I read all the negative reviews, I was pretty apprehensive about making an appointment here. But I was in a tight bind and needed my contact prescription ASAP and my regular optometrist office didn’t have an appointment till over a week later. This place was close by and could take me in within a few hours.
So I went, and yes, the office was small but it’s not like I planned to stay there for hours and make myself at home. It had all the essential things needed to run — talk about maximizing the space you got! Anywho, I was expecting to meet a «rock», as so many people have described the doctor being, but I ended up getting let down by a smiling and occasionally joking Dr. Kuhn. Either people got him all wrong or he must have read these reviews and instilled change in himself. See! People can change! Give the guy a break! The staff was also welcoming, unlike what the reviews said. Was it me? Was I bringing out the positivity and happiness from these so-​called stone-​cold people? I’d like to think I have that effect on people, but I shouldn’t take all the credit.
Minus 1 star for the lady at the desk who had her cell phone on the loudest setting. She was helpful, welcoming, and attentive with customers, but we didn’t all need to know when she was receiving a text. Lady, you could easily hear the phone if it was on vibrate since the place was so small. And it’s just more professional to keep your phone on silent or vibrate while at work.
My appointment went quickly and smoothly, I got what I came for, and I left thinking that I needed to write a Unilocal review to shine some positive light on this place.

I’ve been getting my eyes checked here for a while.

I needed to have my prescription updated and made an appointment at Costco. The eye center was fast and perfect for what I needed. Although the office is small the staff invites you to browse the store while you wait for your appointment. I found the staff and Dr Kuh friendly, I did not have to sit and wait for my eyes to be checked, and my prescription was accurate.

Rude, unprofessional, front desk staff!!! Don’t know how to speak to people! I left without getting my eyes examined due to their rude, unhelpful horrible attitude and demeanor! Avoid!

Avoid Sean Kuhn. I’ve never been the type to write a review on Unilocal but people should be aware of his office’s unprofessional demeanor and inappropriate conduct. Kuhn charges patients only to hand out multiple referrals to doctors he knows (which costs more money). A simple appointment for a prescription turned into a lot of wasted money and time. Avoid this «optometrist!»

Dr. Kuhn is so devoid of bedside manner, it’s a little jarring.
He doesn’t like talking because he is going SO FAST. And you still will have to wait because he is so overbooked.
It’s really a move-​them-​in, move-​them-​out mentality.
But, you can get a leisurely, thorough exam at other optometrists for just $ 10 more around town.
I discovered this – and got a much more accurate prescription as well.
Not sure why anyone is going here to be honest… but then again I did for years.

I have used Dr. Kuhn for over 10 years now. I continue to use him no matter how far I live from his office because he is the best! He makes the process easy and answers all of my questions every time.
His staff is always friendly and I look forward to my appointment every year. Thanks Dr. Kuhn and staff!

I would leave ZERO stars if i could!!!
I was going to order contacts from 1800contacts however my prescription had just expired. Against my better judgment I decided to come here for an exam and prescription– horrible idea! After looking at my eyes for approximately 1 minute, the «dr» said my eyes looked dry and irritated (dry eye only– i use drops!) and that
He couldn’t possibly finish examining them and write a prescription unless I see an ophthalmologist first– but get this! He still wanted me to pay for the exam and Rx that didn’t happen. Crook! I told the office I would pay upon completion of the exam and Rx when I returned from ophthalmologist. I have been coming here 15 years and I’m ashamed I ever gave them any business– they do not deserve any. You wouldn’t pay for ¹⁄₁₀ of a haircut, and you aren’t liable to pay for an incomplete partial exam either which is missing the EYE examination and Rx!
He must think the people who come to his office are complete idiots to swallow his BS and agree to pay for imaginary exams with no Rx or eye examination! I will NEVER EVER go here again and I will report this thief and charlatan to the Better Business Bureau. He is not a doctor, he is a crook!!! The office staff suck just as much as he does too, and they have been there for 15 years plus also!
Avoid at all costs!!! You have been warned.
No, no, no– a thousand times NO!

After receiving he letter from my attorney, Im happy to say that they sent me my refund. Thank you Legal Shield for that. And see you never Dr Kuhn.

UPDATE:
Sure nuff… the glasses my mom got from this charlatan are worse than her 10-​year-​old glasses.
ORIGINAL REVIEW:
This guy who does the eye exams has the personality of a rock… and that’s probably insulting rocks everywhere. He has absolutely zero «bedside manner». I went with my mom to get her eyes checked and he calls her name and we both go into his office. I say to him «i’m going to sit in» and he goes «if she wants you to».
No shit dumbass… it’s my mom, of course she wants me to sit in on the eye exam. I was just saying that to be polite to you so you understand why I am sitting in on the exam.
FROM THERE IT JUST GETS WORSE…
He fires through the exam in less than 3 minutes. It was amazing how fast he went. Either his precision is uncanny or his ineptness is inherent. We will probably never know since my mom’s vision is pretty bad for starters.
So after the initial exam they have my mom go back into the main sardine can of an office and have her sit at this little machine. One of the office staffers tells my mom to look through the viewfinder and press a button every time she sees a squiggly line. The girl is still regurgitating the instructions when her cell phone rings (her fucking cell phone!?) while the girl is giving my 80-​year-​old mom instructions on the machine. She then proceeds to talk the whole time my mom is taking this assessment. It’s really comforting.
Later we go back into the examination room with Mr Personality after my mom’s eyes have been dilated so he can check for cataracts. He mumbles his way through it saying something about cataracts that are starting to form. So I ask him questions pertaining to them and he blows me off 100% saying «yeah you’ll have to have her see a doctor». I realize that dumbfuckle but I’m simply asking you a question about cataracts. But he is onto the next 50 buck eye exam and we get the bum rush out of his office.
It was a fucking joke and I feel bad because my mom was hesitant to have me take her to Costco for her eye check up and I assured her it would be just as good as going to an actual eye care practitioner. Sorry mom.
At the end of the day, visiting this place is like going to a Tijuana brothel on a busy Saturday night. You’re in and your out. You’re wallet is a bit lighter at the end and you probably will regret going there in the first place.

I came to Dr. Kuhn a year ago. I came with the intention of getting contacts and had also lost my glasses. This was the fastest examination I have ever been through.
He was friendly and made conversation however my prescription is completely wrong. My left eye was always better than my right but the prescription he gave me were the same for both eyes. Furthermore it was better than my old prescription. Now, I’m going around with slightly blurry vision wishing I had gone to someone else.

No one takes care of his patients better than Dr Kuhn. Yes he is a little gruff but he gets it done quickly and helps you out with samples to hold you over. The price is right. And anyone who uses an optometrist regularly doesn’t really need special care. Just check to make sure nothing has really changed and give you a new prescription. Dr Kuhn does these things really well. Stop whining, complainers!

Don’t quite get the negative reviews. Yes the office is tiny and busy, but if you want a waiting room experience you can pay more and go elsewhere. I’ve seen Dr. Kuhn for over ten years and find him to be thorough and very professional. Zero complaints.
For the record, Dr. Kuhn and his staff take about 30 minutes for a full work up and examination (usually Dr. Kuhn takes about 15 minutes per patient). Thus the claim of rushed 5 minute exams is nonsense.

NOT HAPPY. I came in for a regular eye exam for contact lenses, and I was in and out in 5 minutes. Two receptionists greet you as a normal robotic routine greeting, doing the initial checking in process. Dr. calls you in, has you read a line or two, and if you can read, your vision is diagnosed! Bam! No switching of lenses, or the whole «which is better… a or b… this or that» which j am accustomed to. Grabs a pair of lenses with your new prescription. I wash up making my way through the tiny office with no direction to put them in. I wear
Them, read the board… and he sends me on my way. I swear this is not even my right prescription, Just because i can read something, does not mean i would not be able to read any clearer if i were to experience with other powers.
Prescription is sloppy, can’t really read his penmanship and whatever he directed me to do, he mumbled his way making sure i didn’t understand. Horrible. Fortunately for him, he works in a high traffic, high convenience location. Some people are satisfied with the in n out experience. Not me.

doesn’t even deserve a star. i usually don’t write reviews, but i want to make sure people are aware of what they’re getting themselves into and that no one has to go through what i just experienced.
i’m never coming back here. i really regret not reading some of these reviews before i decided to get an eye exam here.
BOTH receptionists have NO idea what good customer service is. they’re rude and act very unprofessional. they barely acknowledge you when you walk in that teeny tiny office. i was in the middle of a sentence and she just cuts me off by picking up the phone. usually, people would say «sorry» or «excuse me» if the phone is ringing, but she just straight up ignored me.
6 months ago, i had an eye exam for my contacts prescription with «dr.» kuhn. (ugh it pains me to see that he calls himself a doctor.) i told him that my eyes have been bothering me. they were dry, itchy, and it felt like there was sand scratching them when i blinked. he took only 2 – 3 minutes to look at my eyes and said that he didn’t see anything wrong. he suggested using eye drops regularly because it may have been just a case of dry eye. so i took his word for it, because after all, he was licensed –_​_​_​_​–
i learned my lesson. i went to get a second opinion from an opthamologist — someone much more educated. i had an eye condition caused by poorly fitted contacts. about a month ago, my vision was blurred. it was like looking through a dirty window. my cornea was inflamed for days. for 6 months, i didn’t know that i was developing keratitis because «dr.» kuhn said that i just had dry eyes and nothing else.
today, i went back to «dr.» kuhn to get my contacts refitted. he pretty much refused to give me a fitting even though i had a note from my opthamologist (he rudely said «i don’t need to look at that»). he was so adamant that he was right. i reminded him that i had already told him about these symptoms 6 months ago. all he had to say was «you should have come to me earlier». well SORRY for trusting your poor judgment in the first place when you said that there was nothing wrong with my eyes.
what a joke. i agree with all the negative reviews. if you care about your eyes, don’t come here. go see an opthamologist instead. if money is tight, go to another costco location. you only get one set of eyes, so don’t let them near this guy.

Avoid at all costs. Cherish your Vision, go somewhere that actually cares about your optic health rather than getting you in and out in 5 minutes with a half assed exam.
Furthermore, rude receptionist.

No complaints here, Dr. Kuhn and staff are friendly and professional.
I see them about once a year, he asks me the questions about my eyes and career (looking at a computer screen all day), updates my prescription if I need it and sends me on my way.
Never really had trouble booking an appointment that fit my schedule and they’re open on weekends too.
Regarding the negative reviews:
— Yes, the office is small. It’s inside a CostCo. I’ve been to similar ones in NJ and NY. It’s not supposed to be glamorous, it’s supposed to be inexpensive for the customer.
— CostCo parking lots are notoriously mad houses. This is not the doctor’s fault, nor his staff. Plan accordingly.
— Like most physicians, things happen and sometimes you have to wait. Maybe he was with a child before and an exam took longer than expected. Who knows. Dr. Kuhn is not the ‘minute clinic’ of CVS.

Worst Costco eye experience I’ve had. I was going back and fourth between one and two stars because the staff was «nice.» Here’s the breakdown:
Pros:
–I got an after work appointment within three days of calling.
–The receptionist and the doctor were very nice.
Cons:
–The office was super busy, and in my opinion, over booked. The seating waiting area was full.
–I was forced to wait 25 minutes (after my appointment time) before being called for testing. Big pet peeve of mine. I made an appointment for a specific time and I think it’s rude that I was forced to wait nearly a half hour without them even acknowledging it. No one said, sorry we are running behind. They just acted like you are suppose to wait that long. Not cool.
–This place made me feel like it was a cattle call. I spent less than five minutes with the doctor. They move you in and out in moments. It’s all about getting you in and out to see as many patients as possible. I do not feel the exam was thorough or accurate. The part of the test where they show you different slide options consisted of two total examples. At all previous appointments with other doctors, I’ve been shown no less than 10 or 15 of the «which is better options.»
–He said my prescription is lower than what I currently have now. Yet I feel my eyes straining and have had to make the documents larger on my computer screen to ease my head pain. Hmm…
Overall, I feel like I wasted an hour of my life and $ 49. I will be making an appointment somewhere else for a second opinion. Don’t waste your money. Go somewhere else.

I am running out of contacts and in order to buy more, I realized I need to have another eye exam. I call this Costco (I had my previous exam in the Chula Vista Costco) because it’s a convenient location when I am on my way to visit my bf. I was able to get an 10:00 am appointment. I wasn’t told it was the first appointment of the day, nor was I told that getting there on time was super important… nothing.
If you’ve ever been to this Costco, you know that parking is the worst. Even worse than the parking lots in Convoy. Due to that, I walked up to the little office at 10:10 am. The assistant wouldn’t take me. What?!
Not only that but she told me there wasn’t any other openings that day. She simply told me to «hang around and see if any openings came up.» Um, no. I am not going to spend my day for no guarantee. That’s all she said with an attitude.
I would have appreciated if she let me know that appointments were back-​to-​back and only 10 minute intervals when I booked my appointment.
Don’t bother coming here. The front office women sucks. Considering that I handle people’s calendars for a living and interact with other schedulers, I can fully vouch that they are awful and have poor costumer service.