Secure Data Recovery Services

I cannot express the sheer terror after the 4^th attempt to restart my PC, and seeing the same error message appear. My backup régime through the travels on my laptop has been my excuse to not backup for quite some time…
We first attempted our own software recovery which failed and warned us not to continue as further reading on the hard drive may damage the data further. And it was prudent not to proceed because they ended up having to open my hard drive in the clean room.
I turned to Secure Data Recovery and they saved me. They have been very professional from the first call to the final email to say they will be deleting my personal data after I confirmed all my data is safe and sound and reinstalled on my new PC.
Although this was a costly expense, getting my data back was worth every cent to me. SDRS recovered what appears to be almost 100% of my data and gave me a directory list of the programs I had installed. I have tested many of my files and they open without problems.
I also had an encrypted partition that they managed to restore to my great relief which had hundreds of family photo’s on. Years worth of bookmark files, music files and playlists, and everything precious to me was restored.
They charged me exactly what was quoted for which I was grateful for as many companies lack integrity these days. I am writing this because it was other reviews from professional websites and from Unilocal that lead me to them. They are worth the money I spent.

They say a picture is worth a thousand words… Well, I can’t say enough about having all of my digital memories back. Rob Anderson was my service advisor and very professional, prompt (in rsponding and answering questions). While I admit I couldn;t get absolutely everything back — I got all the most important things. Thanks!!!

My primary desktop crashed which contains many years’ family photos, among other important personal data. I went to several local HDD recovery services but none of them was able to help me. Secure Data Recovery Services came to rescue me. They were able to inspect my HDD, provided me a quote, gave me a sample file dump to show me that they are capable of restoring my files, and started their work after received my approval. Throughout this process, Alec and his team demonstrated their professionalism and great attention to customer’s privacy concern. Overall I am extremely pleased with their service and I would highly recommend them to my friends who need such kind of services.

The team at Secure Data Recovery was awesome in helping us recover data from an external wireless hard drive that we were backing up to in our household. I originally took it to a local computer repair shop and they weren’t able to extract anything so I then found Secure Data Recovery on Unilocal and all the great reviews were true.
–They were extremely detailed and helpful on the phone when I initially called to get info.
–Their prices were the lowest that I found
–They provided different turn around options depending on the urgency to get the data
–The service was efficient and fast
–They even provided a reasonable price for a hard drive option to return the data back to us.
I would definitely recommend them to anyone!

My old computer hard drive started to fail before I was able to transfer my old files to my new computer. I was about to lose 4 years of family trip photos and other files. I went to Best Buy first and for $ 150.00 they sold me a My Passport Ultra portable hard drive, and attempted to transfer my data. They decided that if was running too slow and would have to send it out to the next level of recovery, $ 500 or more.
I then found Secure Data Recovery Services via internet search and Unilocal reviews. I set up an acct and dropped off my media at the La Jolla Village drop off.
After performing diagnostics they submitted a quote of $ 1600.00 to retrieve the
data and transfer it to my Passport. I responded that it was more than I was willing to pay and to please send back my media. I then received another email saying that there may be a «cheaper option» to retrieve my data. I then requested my media be shipped back immediately… If there was a cheaper option, why wasn’t that offered up front before I declined to pay their initial quote? Be careful when choosing someone to retrieve data from your bad hard drive. They know they «have you» and in my case I was about to lose many «priceless» family photos.
I then took my hard drive to Staples and the Easy Tech Guys were able to retrieve and transfer all my data to the Passport for $ 80.00!

Secure Data Recovery Services was amazing. As a photographer I had half a year’s work stored on a drive which through my own error went down. They were able to recover ALL of my lost photography files. They were so kind and professional to work with as well. I highly recommend this business. My son, who works for Amazon found their site and based on reviews put me in touch with Jeremy and Rob. Truly I cannot say enough great things about these guys and this business. Thanks so so much for saving my files!

Chris McMacken is AWESOME!!!
First off, data recovery is difficult and expensive. Plus, you are trusting your most delicate files/​personal information to a company, it’s a little scary. These guys are fantastic! They are quick, reliable, and extremely affordable. Trust me, I did my research and really looked for the best deal. I was shocked to find that Secure Data Recovery not only had the top certifications, but they were also the best price! They do everything right, from having an easy local drop off location, to allowing you to choose how quickly you needed the information back.
It’s a terrifying thing to lose everything from your computer, and if you want to ensure that you will get back all your lost data, don’t go any further than Secure Data Recovery. Chris was so easy to work with, was quick with communication and getting back to me asap, and dealt with my freak out very calmly. If this ever happens again, I know there is a fix. Thank you so much for saving my lost files!!! So happy!!!
BTW, here is the breakdown of Secure Data Recovery compared to the others, the competition doesn’t compare (and they are all much more expensive!!):

When my hard drive started making clicking noises and the computer wouldn’t boot, I expected the worst. I use Outlook’s calendar and email to save essential investment, tax, and personal data daily, and I hadn’t done a full backup in several months. It was as if the past 90 days hadn’t happened; everything I had added to the computer in that time — music, pictures, PDFs, etc. — was gone.
Fortunately, Secure Data Recovery was able to recover everything and delivered the restored files on a new external drive that I can now use for more frequent backups. The price for their service was high, but it was worth it to me to get back the months of lost data and to learn a valuable lesson I won’t forget about making frequent backups. The rep I dealt with, Alec Sakenes, provided knowledgeable, professional help throughout the process, which took about two weeks. I am hoping that I will never have to use their services again, but I’m glad they are there in case I do!

YOU GUYS ROCK!!!
You saved my $&%* from the IRS. I had a file I needed to complete my tax filing with the IRS, and of course my computer CRASHED a week before I needed to file. And guess what, my super fantastic online automated back-​up system didn’t work on all my files, and the last backup was over a year ago, which means the backup file was worthless. I would have paid ANYTHING to get that file!
You guys could have charged me pretty much anything you wanted, however, you charged a competitive rate, and was able to make that completely useless and broken harddrive work and get me my data back fast. Whew! (And you were able to recover EVERY SINGLE FILE on the hard drive!!)
BTW, I read the other guy’s post about being too expensive, and I checked with other providers and you guys were competitively priced AND had a local site to drop off the hard drive to get restored. Please real humans to talk to.
I really appreciated it, and THANKS so much for saving my bacon. I did NOT want to have to tell the IRS «My dog ate my 1040 form.» I don’t think they would respond kindly to that. You probably save me $ 1,000’s of dollars in penalties!
Thanks again for being there when I needed you most. You guys Rock!

I did a very stupid thing and forgot to back up an external hard drive. The hard drive was less than 8 months old and it died (that company will be hearing from me). The data was stuff that would be difficult to duplicate and if I did try to do that, it would literally take many 40-​hour weeks to do so.
I contacted Secure Data Recovery Services based on a recommendation from a friend who is VP of tech at his company. So, when calling the company, Alec Sakenes picked up my call and he was fantastic through the whole process. He explained everything to me in detail so that there would be no surprises. He walked me through the process and it was rather simple.
Most of what we did was online via e-​mail and Internet and it worked out very well. Alec was extremely responsiveness and was always a step ahead of me — checking in to let me know what was going on and making sure that everything was going okay.
They were able to retrieve all of my data which was crazy. That was the good part — the not so good part was the fee for the recovery. But, after hearing from my friend what goes into a recovery, the fact that they were able to do so and do a thorough job was impressive. In the end, I opted to pay the fee to obtain my data. There comes a mini vacation we were planning but I have all of my data and I learned a VERY important lesson — back up multiple times and in multiple places!
Thank you, Alec, for such wonderful customer service. You really made me feel like a valued customer and I really like that you explained everything, told it like it was and never pressured me.
Overall, the customer service (Alec) and technical assistance was fantastic and extremely professional. I would highly recommend Alec and this company.

We had our massive 12TB Pegasus RAID 5 drive array fail a few weeks ago. It contained all our business files and thousands of our photo assets. Unfortunately the last backup was as old as a month. So panic set in for the company owner and all the crew here. SDR came to rescue. Jeremy provided stellar customer service and they were able to retrieve 99% of all the files we had on our raid. I was terrified to send in the drive to them — because I had heard of data recovery services that actually further degraded the drives without being able to retrieve anything from them. Had that happened, we would have lost millions in business assets. This was a clearly a professional company with the right equipment, most knowledgeable engineers and the ability to tackle the very difficult task of rebuilding a RAID array and recovering all the files from it. I highly recommend their service. If this happens again, I will defiantly go back to them. But hopefully, I have learned my lesson and will be creating 3 copies of every asset we have (one copy being on the cloud) so that this never happens again.

Excellent! customer and technical service. Chris McMaken was my representative, he was very professional, great following up and keeping you updated throughout the data recovery process. I’m very happy with their service.

This may have been one of the easiest ive had to do lately. My boss asked for a cheap solution to having his two hard drives repaired and Chris McMacken was the answer. He is incredibly knowledgeable and courteous. He explained all my options and helped me decide which ones were best for me. Im not technical by any means but he explained everything very clear. The entire system is hands off and very easy. He sent me mailing labels for shipment and organized everything for me. They recovered more data than my boss was ever expecting. He had very damaged hard drives. The entire process is all electronic and very user friendly. A brilliant setup!

I contacted Secure Data Recovery per the recommendation of my IT Tech. My hard drive stopped working and we couldn’t recover any of my data. The Account Rep who took my call was Chris McMacken. He was courteous, informative and professional. I took my hard drive to their La Jolla drop off. Chris kept me updated throughout process and called me this morning to let me know that they were able to recover 100% of my data and that I would have it delivered to me in two days! This was needless to say the best news I could have gotten on a Monday morning. I will not hesitate to recommend Secure Date Recovery and Chris McMacken to my business associates, friends and family!

Very professional and courteous! They understood our issues and worked with us. Their follow follow up was great. If I need their services again, I would definitely use Secure Data Recovery!