Shell

No idea why the reviews are so bad. I always get my gas here and my car runs perfectly fine. the car wash has a tendency to leave minor scratches on the paint of my car, but what automatic car wash doesn’t?

It is very disappointing how the extremely rude attendants at this Shell station can ruin one’s day. I wonder why the management does not do a thing about some of the ignorant, downright hostile and aggressive attendants working there. They should realize the kind of attitude displayed by these morons is really bad for business.
Case in point: today I entered the building to give cash and tell which pump I was. The fellow sitting with his legs propped on the side of the counter was completely immersed in his cell phone. After a little while he stood up, took my money, I told my pump number, and the fellow without a word went back to his cell phone.
After gassing up I went back for my change. The fellow was helping other customer (in slow motion) and when my turn came he says (his exact words): What do you want? I answered I want my change and handed him a Dollar and some coins to round up the numbers and have just a $ 10 bill back. Next he says he is not a computer and gets really confused so I tried to explain I was giving him the extra change to have just one $ 10 bill back. He looks at the computer, scratches his head (obviously math is not his forte) and throws, and I mean THROWS a $ 5 and four $ 1 over the counter. I was so confounded by then that grabbed the money and walked out, only then realizing he should have given me $ 10. Back I go; the fellow realizes his mistake and throws another Dollar over the counter. I just made an acid comment and walked out the place while the guy kept saying nasty things to my back.
I was completely taken aback, dumbfounded that in this day and age, right here is San Diego, there could be imbeciles like this managing a mart and gas station, a completely ignorant fellow without a trace of politeness. BAD BAD BAD BAD EXPERIENCE, avoid this station like the pest!
I already had bad experiences here with other attendants, but just chalked them out as them having a bad day; nothing like today though. I’m really tempted to contact the gas station owner and the Shell Company, but you have to be blind not to see all the negative comments posted online about these attendants, so they probably don’t care. Pity, there shouldn’t be business like this in San Diego…
Unrelated, I disagree with the negative comments about the car wash at this location. My experiences with the car wash were really good. The car comes out completely clean, little wet here and there, but very clean. All it normally takes is a 5 minutes hand dry up of the glasses and mirrors and you’re set to go.

The rudest people at this Shell. Gas station itself is remodeled and pretty clean and nice. Machine did not give any receipt, so when asked for it inside I was basically ignored. Then lets not talk about the car washing experience. Horrible, the car comes almost as dirty as it enters and I don’t really see much the difference among the 3 options. Plus the line to get in was insane, what a lost of time and money. The cleaning machinery looked pretty old and confusing. Avoid this location if you can.

spent $ 5 on the cheapest touch less car wash. its so weak that the same bird poop on my car didn’t get wash away at all, still on the same spot, same size… don’t think my car got any cleaner…$ 5 wasted…

i love going to shell gas station. everyone needs gas in there car.

I am very angry with this gas station.
This Shell charges more than you get. My toyota corolla has a 13 gallon tank, but a few times the pump read more than 13 gallon. Just couple days before it pumped 14 gallons of gas into my car, no over spill at all, which means the machine cheated.

Reasonable prices, and working pumps. no complaints there. However, I did need a receipt one time, and the printer at the pump was broken. I went inside and the girl at the counter was too busy on the phone dealing with a personal call to help me. Oh well… not bad otherwise though.

My truck was broken into (not Shell‘s fault).
Wallet was stolen (once again, not Shell‘s fault)
The thiefs running up $ 500 at the station on 3 seperate credit cards, where they had no ID at 3 a.m. in the morning… Shell‘s fault.
Hire compitent people… will NEVER get gas here again… AM/​PM across the street = $.20 a gallon cheaper.

There is a nice power vacuum available to get all the trash out of the car. We did the $ 10 wash and it turned out great! I will definitely come back here.

might have to use that car wash next time?

This station has reasonable prices on drinks and snacks and the gas is fair. The car wash is actually amazing. Only a few dots/​spots that can be easily removed with a cloth. Try their new car wash.

What else can one write about in a gas station review?
The location is convenient when exiting Clairemont Mesa Blvd. to go to Convoy.
The prices are considerably higher than in most parts of San Diego.
The pumps aren’t usually broken.

I have enjoyed the remodeling of these gas pumps. It’s more clean with nice tv screens to keep you occupied while waiting for your gas to pump.
I find such useful information from Rachel Ray, play along with contestants on Wheel of Fortune, and finding out that Shell gas is the best gas in the world. Well that’ what was playing on tv, I promise! Before you know it, after tall the programming and advertising drilled into your brain, your gas pumping time is over and you’re on your marry way!
Let’s not forget that Ralphs and Shell still have that joint discount deal $.10 off/​gallon when you get 100 pts shopping at Ralphs! Take advantage!
SYU exclaims «Take advantage, save yourself money, get those points!» pom pom

Talk about rude… This place wins the prize. I had a Shell gift card and tried to use it at this station. When I tried to use it at the pump, it said to see attendant.
The attendant and manager could not get the card to work, even though I just called to verify that it was good.
They refused to call Shell to resolve the problem. Their only response was, «it is not our problem… now go»
This was in between the 3 men behind the counter speaking a foreign language to each other.
RUDE, rude, rude. Besides their price being almost 10cents higher than everyone else, their attitude is inexcusable.
DON’T GO THERE !!!

The gas station itself is pretty standard, with a moderately-​sized convenience shop in the center. Gas prices are on par for the area, and food prices aren’t too bad either. They offer free air for your tires with purchase of gas (what place doesn’t these days?), so overall, it’s your pretty standard gas station.
It lost stars because of its car wash. You have three options, ranging from $ 6 to $ 8. The car I was in had just gotten poo’d on pretty badly by birds, so I decided to pay the extra and get The Works (the $ 8 wash). It made me a bit nostalgic to be inside the wash, reminding me of when I was little and sat inside my dad’s car while we drove through the car wash, but I was heavily disappointed upon leaving.
Looking at my car, it was still covered in bird crap. This was fresh stuff, not like it’d been sitting in the sun so it could get caked in for a week. It barely even touched it, though. Major waste of $ 8. Don’t bother using the car wash unless all you have on your car is a layer of dust.
Still, in a pinch I’d come to this gas station — I’d just avoid their wash at all costs.