Shred San Diego

EXTREMELY DISAPPOINTED!
* Had to call them 3x’s to get service. They scheduled and did not show up.
* They CHARGED us to drop off bins. Never had that happen – how are you supposed to shred if you don’t drop off your equipment? They wouldn’t have had to come back to drop them off if they would have delivered them during the last service call as requested.
* Very unprofessional communications with Rich and Joey.
* Not suited to do business with large institutions.
These guys don’t have their business in order and it’s been one big headache to get service and to be charged for things that should not incur a fee– especially since it was not previously agreed upon.
EXTREMELY DISAPPOINTED! Will not use them again and do not recommend them to anyone.

Completely unprofessional!
We hired this company to come by our office twice per month. Then they claim it’s too difficult to come down to our offices because «it’s out of their way». Then why did you agree to service our company 2x/​month? Do we not pay for your services?
If/​when they show up, they usually have problems getting our bin open (they either «forget» their key, or it «breaks» while trying to use it). The last time they did this, they simply left our bin full and gave us a bag to put CONFIDENTIAL LEGAL documents into while they figured out the key situation (that was over a week ago).
I finally called them to cancel services and have them pick up their equipment, Adam (the office manager) said they would not be available to come pick up their bin until SIX Days later. SIX!!! I mean are we not in the same city that you cannot have a driver come by and pick up your crap!!!
Needless to say, completely UNRELIABLE and UNPROFESSIONAL. Never use this company!

Called with pricing questions and was on my way, super reasonable, from start to finish 6:00 minutes. Out the door with receipt. Thank u guys for being local and reasonable

Flakey!!! I called them to come in on a particular day and they committed. Next thing you know they don’t show up! I booked them again for anther day and don’t show up again! So when they called back again, they said they could show up a week later. Wow. No help at all!

We needed to do some shredding as part of our spring cleaning routine at work and I second Faye L.‘s review — there are a LOT of companies out there!
We ended up going with Shred San Diego mainly because their price couldn’t be beat, but they are locally owned and operated and we do what we can to help our local community. They have all the certifications and boast that they are the only company that grinds v.s. shreds the material so you have that added security.
Joey, the director of sales, was great, very prompt and friendly. We had originally given him an incorrect number of boxes that we were shredding and so had to reschedule, but the drivers came the next day and were early.
We will definitely spread the good word about Shred San Diego and recommend their services to anyone in need of a good company to handle their document shredding needs.

We unfortunately had our entire office flooded (recently). We had over 50 boxes of paperwork we needed to properly shred. It didn’t seem worth our time to use our own Costco bought shredder to dispose of 50 freakin boxes worth of paperwork…
It’s amazing to discover new things in light of a flood (restoration, remediation, adjuster, shredders, etc etc) — but there are ALOT of shredding companies out there.
Most of them charge «x» amount of money for the first 20 boxes and then «x» amount of money per box thereafter.
This company charged the least AND they come to your office to do the shredding. Their sales guy, Joey, called me back and he was super cool. You might want to ask for him since he offered best deal — $ 90 for first 20 boxes, and $ 3/​box thereafter.
The driver guy (Josh) that came today to actual shred the stuff was fast and efficient.
If you go to their website, I think they have a coupon as well.
Hopefully we won’t have another flood and have to use them again! But if we did, they’d be the first company we’d call…