So Relax

I like this place. Yes, language is a barrier but with patience and kindness you can communicate with them. I had a very nice and helpful foot massage followed by a very good table massage and left feeling much, much better then when I went in. I recommend them. Prices are higher than Happy Head, but this place is great when at or near the mall.

Ok I have read all the reviews. agree on English for sure, none of them speak any English so it was hard to communicate for sure.
Giving 5 stars for the massage, I truly loved every part of it. Had 30 minutes, then stayed for 60 minutes. Planing on going soon. They were very nice to me. Polite and everything so I write my experience with them ;)

I have visited this business a few times and both times i was welcomed with friendly and professional staff. They stay professional and friendly no matter what and the services are definitely worth a visit. i recommend this place to anybody with time and needs some relaxation in their life.

HORRIBLE !!!
I was shopping at Nordstrom rack, and decided to kill sometime and walked into So Relax. They guided me to sit down, and review my options. There was an instant language barrier but I clearly pointed to the 30’minute foot massage & a 15 minute neck massage.
When the massage began, about 10 – 15 minutes after I arrived, I quickly knew this was a mistake. The massage was isolated and repetitive, no relief. Simply annoying. The massage itself was also so unpleasant. Poor older gentleman was overworked and not trained. When it came to the neck massage, I made an excuse to end the experience early, but of course was happy to pay for what I asked for — $ 45.
Upon check out, they charged me for the time that I was asked to wait for session. They wrote the time on the board for when I arrived, not when my services started! –$ 60
The younger man working there raised his voice at me, angerly pointing at the board with the time, yelling at me saying «you call us liars? We don’t lie!» It was so hostile and so wrong, they had 3 workers standing around bullying me with their eyeballs, I handed them my card and got dooped $ 15 extra just to get the heck outta there.
It was such an insult to injury in so many ways. Extremely disappointed. An entire waste of money, time, and overall an abusive experience.
Terrible.

My shoulders had been bothering me for awhile but I didn’t have the money to get a full massage. My girlfriend was getting her hair dyed next door so I decided to give it a try. So glad I did! I just did the 10 minute for $ 13 but it was great! No it’s not a fancy massage spa but if you’re feeling tense it is totally worth it.

Darn why don’t they know English I can’t believe they have this business I can’t believe the manager of the mall would put this kind of business in the mall with a non English speaking people when it’s so very important that they speak English because they’re dealing with the public they’re terrible the constantly massage bones and bones are not what need massaging its muscle it’s kind of a ridiculous business the management of the mall needs to talk to the owner of the shop and tell him to hire English speaking people they charge top dollar for their service but they don’t even speak English you can’t relate to him you can’t tell him what part of your body needs working on because they don’t understand

Don’t waste your time and money going here. The massage was bad, customer service was bad and pricing is bad. It’s not worth it. I asked for a 1 hour massage and the massage was so bad that I decided to change the massage to 30 minutes instead, while in the middle of the massage. Truthfully I would have rather walked out but I couldn’t get myself to do it. Instead I’m writing a review here so others don’t waste their time.

Awesome place if you need a quick fix up. $ 20 for 15 minutes isnt bad! I was having a problem w my right trap and the guy figured it out without me having to say anything. Trap pain free!

With their quick 15 minute chair massage outside, I left feeling amazing and impressed. These guys work hard.

I had read all of the reviews, so I knew to expect an intense deep tissue experience and I was okay with that. I went in during my lunch break and asked for a 15 minute chair massage to try to work out some serious knots in my shoulder. I told him several times where I was having pain. I pointed it out and he put his hand there and said, «Here?» I said, «Yes» and he said «OK». Even though he knew where I needed work done, he did not appear to care. He still just went through his normal «routine» without spending any time on the area that actually hurt. The pressure was needlessly deep in some areas and was painful without doing any actual good. I walked out of there feeling pretty much the same as when I went in, but with $ 20 less in my pocket. I will say the people getting foot massages seemed to be enjoying them, so maybe that is the way to go here.

Surprisingly consistent. I get someone different almost every visit, and they’re always working hard/​strong pressure. No appointments is my favorite thing. They don’t speak much English, so there’s not a lot of chit chat during. That’s a good thing.

Stood in the entry way for 15min before being acknowledged today, and then got a dirty look when I dared to ask someone for an estimate of the wait. This place used to be great, but the service — both customer service and the quality of the massage — has gone downhill in the last year. I won’t be returning.

I’m just being stubborn with the last star, sorry. But anyways, my husband and I just walked in here one afternoon because my husband was very tight in his back. He could barely move when we came in. We were helped right away and we both received really great massages.
We decided on both doing the chair massages. I just got a half an hour massage to get some relief from the extreme tension in my neck. My massage was very intense and effective! I enjoyed it very much. The pressure was a lot for me, but I needed it.
We should of scheduled my husband for a table massage, but hind sight is ²⁰⁄₂₀. Instead, he received an hour long chair massage. He left much better than he was when he came in. We are both very happy with the experience we had.
We came here because I felt that we would get helped right away and pay a fair price. I was right. Being that we don’t usually enjoy massage as part of our life style, this type of walk in massage was just right for us.
We would definitely come back again and we look forward to our next visit!

My wife is chinese and goes for massages quite often. We are by no means wealthy people. This place gives you a great massage for a decent price.
I however have never been massaged other than simply asking my wife for back or shoulder rubs. Now when my wife said I am not sure of your pain tolerance but brace yourself, I must admit I was a little frightened.
The massage is a deep tissue and lets just say at times it gets a little painful, but in a good way. I went for the chair massage for 30 mins. Walked out feeling great, but a little sore today. Wife said it’s very normal because you aren’t used to the deep tissue massage. As today goes by I feel better and better and I honestly would love to go back in way more often.
Just remember unless you specify you will get Deep Tissue.

So Relax is my quick fix go-​to place when I don’t have time or did not schedule an appointment at a bigger massage parlor. The therapists here are courteous, though sometimes I don’t find them professional when they talk to each other in front of customers in loud and often foreign languages. Also, they go straight for deep tissue relaxation unless you specify otherwise and even when you tell them to go softer, they tend to get back into their deep tissue ways later on. I will say though that they are very convenient to have and prices are fair. Overall, if you can schedule a massage at a bigger place, then do so. But if you need a quick adjustment and can handle some deep tissue action, then stop on by.

Came in for the chair massage and it was just a teaser for me! Like other reviews said, this is a deep tissue massage and at times it will be painful for only for about 10 – 20 seconds. I paid 13 for the 10 minute massage and now I want to come back for more. Next up I will be trying out the table massage. Worth the time and money.

This is the terrible place! I found it!
I came in today July 10, 2014 at 7:20 PM and I so two dudes playing games on their cell phones. I walked in nobody paid attention to me and then when my massage session started the guy kept on getting phone calls and he will just like put one hand on me and hold the cell phone with the other hand. I got up and left. All i heard is sorry sorry please come back!
Pooooooooooor service!

The moment you even project a *hint* that you’re interested in a massage, one of the workers at the door will try and entice you through the door by giving you a shoulder rub. Once you’re in — SUCKER!!! Lol. Just kidding. Well, sorta.
If you are one of those people who can’t handle deep tissue massages, just keep walking past the shop and don’t make eye contact. It’s the kind of massage spot where there’s only one level of pressure — hard. In fact, I think you have to be a bit of a masochist to get a massage here. But, they get the job done. Walk-​ins welcome. Little to no waiting. Convenient if you want a quickie, during your lunch break, before going back to work. You can equivocate So Relax as the wham bam thank you ma’am of massage parlours.
I got an older gentleman who had a friendly demeanor. He didn’t smell like cigarette smoke. Thank goodness! He was even nice enough to ask me if I was okay during the massage. Granted, it’s been years since I’ve had a massage, but it hurt like heck. I opted to not ask for any pressure adjustments because 1) I figured it might be useless to ask and 2) I really needed the kinks worked out. It was going to hurt no matter what because of my crazy, huge knots.
My 30 minute chair massage cost me $ 33. My masseuse worked on the knots, eased the tension off of my neck and cracked my back. I have to say that I loved it. I walked out feeling way better than when I walked in. Yes, I was sore the next day; but, that’s to be expected when you don’t get deep tissue massages on a regular basis. I don’t mind a little pain. You know, those masochistic tendencies. I’ll be back in a few weeks for another beating. Errr… I mean massage. =P

If you want an amazing foot massage, I recommend this place. They really get in deep massaging the pain away from your feet. My only complaint is that most of them do not understand English so it is hard to communicate your needs to them. Your best bet is to sit back in the chair, close your eyes and just let them do their thing.

Very intense, at times quite painful!
This is Asian massage people. Don’t expect to feel fluffy and pampered. This is hard massage for working sore muscles. If you like it hard, then this is the place for you! If not, go to Massage Envy and quit whining!
I shopped the Rack next door until people started asking me for help because they thought I worked there. My feet ached worse than when I was pregnant! So I couldn’t say no to this place. I chose the combo Foot Reflexology/​Chair Massage for 30 min– $ 33 bucks.
The foot massage was very thorough and the guy used an incredible variety of techniques on every square millimeter of my feet! A couple of moves on the soles were painful but I bit my lip and it passed after 20 seconds or so. The rest was heavenly deep tissue massage.
Next, I moved to the chair and he massaged my neck back and arms with the same force and variety of technique he used on my feet. At one point he pumped my back several times so hard that I involuntarily grunted and started laughing! I loved the arm and hand work! The neck work was a little deep and hurt, but again, this was brief and I attribute the pain to my chronic tension and long-​standing knots.
Bottom line: when I walked out, I felt like a million bucks compared to how sore and worn out I felt before! Pain stimulates endorphin release– as they say, «No pain, no gain!»
Honestly I can’t wait to go back next week and I am thinking I will have to make this a habit!