Spirit Airlines

Spirit Airlines has extremely good prices. Unfortunately I was not a fan of the tight spaces and you have to pay for almost any treat you want during your flight.
If you want cheap, go with Spirit. I just wish they paid more attention to the small details.

If I could give zero stars, I would. Needed a fast flight to get my mom into town for a memorial/​celebration of life. We stupidly chose Spirit to fly her down. Her flight here was delayed by 45 minutes. Her flight back… Was cancelled… After three hours of a delay. Along with a second spirit flight. So now she has to stand in a line of 200+ people to try and get a flight back home and hopefully reimbursement but I’m not holding my breath with this garbage airlines. She had to go back trough TSA, which is horrendous in LAX, to get her new tickets. I will never fly myself or my family on Spirit, nor recommend it to anyone else.

This is my third time flying Spirit. I’d like to make sure I have enough experience prior to writing a review. Today I have had an unpleasant and inexcusable experience. On my previous flights (2 to Cabo San Lucas and 1 to Vegas) my family and I have been able to travel with a carry-​on item (small roller). Today am traveling with the same small roller bag. Come to find out, the gate personal stated I needed to pay for my bag. I explained that I have flown with before with the exact same bag to Cabo and Vegas and have never had to pay for this carry on. Fernando was the supervisor at the gate made a rude remark «well you have saved money on those previous flights, now you must pay this time». Not sure if Spirit wants to have a supervisor with this type of customer service on the front line of their company but Spirit Airlines has lost my business forever.
All of those reading this review… FLY SWA! Free bags and consistent in service and policy. No surprises! I know this whole flight will be. All customers were furious.

I dont know why this airline has such poor reviews for things that they clearly state.
EVERYTHING most of these people are complaining about is on their website. If you dont read, yes, spirit will fuck you over with their fees, but if you take the time to read while you’re buying your ticket they will tell you what a personal item is with measurements. They tell you you are only allowed 1 AND they tell you that bags will be way more expensive if you dont pay for them online. If you try to pass a bag as personal item and its too big, it will cost you $ 100 to check in last minute, so learn how to pack light and be sure your bag qualifies.
They also let you know that if your flight is cancelled or delayed, they DO NOT accommodate, so they offer the chance to buy insurance for your flight in case something happens.
Their seating is cramped. They say so on their website as well, more people/​flight= lower prices. They charge if you check in with a person, so check in at a kiosk or print your boarding pass elsewhere (also stated while buying your ticket). Their seating is random, as with any flight, and if you want to change seats they charge according to which seat you pick. If you’re traveling with someone, buy your tickets together to guarantee you sit together without having to pay extra. Also, because of their cheap fares a LOT of families with little kids fly with Spirit, so bring ear plugs or noise cancelling headphones because, omg!, so many screaming/​crying kids!
They also do not offer free refreshments, not even water, so bring your own or dont drink anything… nothing will happen if you dont drink for a few hours.
I would NOT recommend them for long trips because it can be uncomfortable depending on the airplane you get. I would also not recommend it for any important trips because of their cancelation policy. I was once delayed for 3 hours and i know of someone who was delayed for 8.
Overall, Spirit is my go-​to airline and has been for about 3 years. I like the idea of only paying for what i use and if you read carefully they disclose all of their «hidden» fees. If youre gonna be cheap, be smart about it and dont expect to get treated like royalty.
They get only 4 stars from me because their customer service does suck. When calling you never get a person and some of the workers at the airport do have crappy attitudes. I mean, i would too if i had to deal with all of these Unilocalers who dont read shit and are probably screaming at me, so i do inderstand.

If I could give negative stars, I would!
SPIRIT AIRLINES IS THE WORST!
A week and a half ago, my flight was cancelled an hour before it was to take off. I did not receive a email or text notification, but found out this info by checking the status online, and seats were still for sale online elsewhere at that time. I was told that the cancellation was due to weather, but other airlines were still flying (and upon checking several weather reports, there was absolutely NO weather in the entire Western side of the United States). Spirit didn’t have another flight for more than 18 hours, and I was forced to buy a last minute ticket ($ 600 for our two tickets), lose $ 100 on picking up our car rental and charged $ 100 for the hotel that night. Talking with customer service, they could only reimburse me for the missed flight (somehow that was only $ 98 for two people) and I STILL HAVE NOT RECEIVED MY CREDIT!
Please don’t support this awful airline with terrible customer service, they have no morals!

I booked a flight to go to Chicago from San Diego to see my boyfriend, bought the tickets a couple months ahead of time to ensure I have a cheap affordable ride! I was traveling with a friend and we didn’t get to sit together the flight there because assigned seats costed more, but we were able to sit together on the flight back and we also had a seat in between us! The seats are really tight and the under seat space is very limited! I guess it also helps that I’m a short girl! haha… Make sure you bring a smaller bag if possible and read all those tips you can find online! In order for you to save a couple bucks! I’m not going to complain for the seat accommodation or anything else for the matter! I think I got what I paid for, it was a standard flight with tighter seats and less room for your stuff. I honestly think that the flight itself was similar to the other domestic flights I have been on, without the snacks and water. They do, however, offer snacks and water for purchasing and you can definitely bring your own water bottle and fill it up before your board I believe or purchase food and beverages after you go thru security!
Tips: When my boyfriend bought a plane ticket from San Diego to Chicago and wanted to switch dates, he was placed on hold for 2 hours and for them to refuse his request even after offering to pay the difference. Please make sure you book the right flight and sure that you can travel on that date! :)

They sent an email at 6am for my 8am flight, advising me to arrive 2 hours before my flight because security lines were exceptionally long. I show up 90 minutes prior, as is standard. Realised I was going to miss my flight. The ticket agent would not honor my check in because I was not able to board the plane. My entire flight was cancelled, hundreds of dollars down the drain. Ive flown over 50,000 miles just this year. I knew better than to trust in this terrible airline. I hope they just disappear.

BEWARE OF $ 9 FAN CLUB AUTOMATIC RENEWAL
Not only it increases the membership without notification but it renews without your approval. I stopped flying with them in October and was charged $ 69 nonrefundable renewal fee in December. My credit card refused to help since they are working together as merchant and credit card payment service provider. As consumers we are the victims of their partnership. BEWARE AND CANCEL. Bank of America credit card company is horrible with any dispute issue.
This is a poor business practice and I hope the words will spread so others will not be in the same situation. BTW the number for $ 9 Fan Club is not visible to public. I had to wait 15 min to talk to Spirit and waited another 20 min to talk to Fan Club. POOR SERVICE

This is an update to that previous review. My mom’s return flight was also booked on Spirit. After spending literally the entire day at the airport (since 9am) hearing her flight was «delayed», it was finally cancelled at 5pm. They refunded that portion of the ticket ($ 160) and then I had to buy her another airline ticket for $ 300 to go home unless she wanted to wait an extra 4 days for the next flight which may or may not be completely booked. Thanks Spirit. They should have paid the difference to book her on another flight. Do not give this airline a cent!

HORRIBLE CUSTOMER SERVICE…
I had a death in the family right before heading to Las Vegas.
All I wanted to do was to change the time of the flight but leave on the same day.
SPIRIT wanted to charge $ 200.00 more for one ticket from San Diego to Vegas.
SPIRIT did not care nor were even slightly compassionate about the death in my family.
I asked them how much of a refund I would get from a $ 150.00 round trip ticket.
They said $ 20.00. I WILL NEVER USE SPIRIT AIRLINES AGAIN. AND NO ONE I KNOW WILL EITHER…

I carried a bag that I have never paid a fee for previously (Delta, AA, United). I was asked to pay $ 50 at the airport for it to be checked in, and, wait for it…$ 55 to carry it on.
The seat trays are tiny. You cannot put a laptop or tablet on it. My interaction with the check in agent was also less than ideal — although she was only doing her job, I would describe her demeanor as brusque.
Overall, expected to pay $ 270 for 3 tickets from San Diego to Las Vegas, paid $ 420.
This is a good deal if you don’t mind minimal service, and have a small carry on (it has to fit completely into the box, that includes height). Else, I’d look elsewhere.

Don’t be fooled by the cheap prices. I booked on Kayak, so it wasn’t made clear to me that they don’t include a carry on item. To my surprise, when checking in, they wanted $ 55 to carry on my backpack. #Fail. With the carry-​on fee, price was same as Delta, AA etc… So not a real value. Oh, and has the WORST legroom.

This airline got me so excited about cheap prices only to rob me of my money. I looked up tickets to go to Chicago and was ecstatic to see $ 107 round trip so I jumped on it. I’ve been warned plenty of times about Spirit Airlines and their hidden fees so I was as cautious as possible, but they still managed to get my money. Unlike other airlines, you have to pay for your bags at Spirit and they’re about $ 30 each if you pay beforehand. Otherwise, at the airport, I heard it’s EXTREMELY expensive, so watch out for that. Also, I don’t know how I missed this, but I had to pay for the seats on my plane ($ 10, one way). Be VERY careful and allow it to randomize your seats so that it’s free. Otherwise, you’ll be like me and lose $ 20 on what I could have spent on some delicious hot dogs and souvenirs in Chicago. During the payment process, they ask you a million questions and ask you to join some type of loyalty club, but my coworker told me to avoid it completely because she accidentally joined it and she ended up having to pay more than she wanted too. Overall, I think I had to pay about $ 90 more than I wanted. It’s still an overall cheap price to get to Chicago, but it’s still annoying.
Additionally, the service overall is mediocre. When you get on the plane, you don’t get free water or snacks and you actually have to pay for all of that if you do want it. People have told me that the seats on the plane are unbearable, but honestly, they aren’t absolutely terrible, but they’re also not the best quality either. Maybe it’s because I had such low expectations, so it wasn’t AS bad as I thought it would be. I’m glad I survived Spirit, but it wasn’t exactly the best experience ever.

No military support here :(
Initially cheap…
Read all the fine, fine print.
Added costs EVERYWHERE!
REMEMBER … YOUR CHEAP PRICE IS FOR JUST THE SEAT!!!
EXTRA COSTS FOR ANYTHING, AND EVERYTHING!!!
~~EXTRA
$$$ for bags
$$$ to talk to a live person
$$$ for them to give a shit
$$$ for their mistakes
$$$ for being double charged
$$$ for having to charge you more money
$$$ money for extra space if your over 4 ft tall need space to place your knees
$$$ for extra space if your love handles/​jelly rolls spill out if the cheap, narrow seat you paid for
°°CAREFUL they maybe charging you $$$ for reading this review!

So I just came back from a two day/​one night trip to Vegas from San Diego, and I rode Spirit Airlines for the very first time. Mind you, I was stressed quite a bit due to the reviews here and hearing about the news report complaints about them, but I felt if I prepared myself enough things would be fine. And they ended up just fine, actually, pretty normal.
Everything you’d hope for an airline happened: nice customer service, easy boarding process, actually departing AND arriving on time on my two flights (round-​trip), the ease of printing your boarding pass at the airport kiosk (yep, it’s free, so no need to worry about having to print your pass at home/​hotel), being able to bring a basic backpack as a one «free item» for my clothes/​toiletries, and enough leg room for me (5′ 7″) although I did notice a taller person in my row having his legs bunch up.
As it was only about 1 hr 10 – 15 mins a flight, this was pretty perfect. Especially forgoing any snacks/​drinks. So overall, I was pleasantly surprised with my experience, and I would completely fly with them again.
The only thing keeping this being a 5 star review is that I did notice some litter left behind (food wrapper, tissues) on the floor when I went to sit down on both of my flights. That, and just I’m not sure if I have an ultimate favorite airline company yet.
So yes, I did really prepare for this flight, as many of the comments scared me to, and it wasn’t too difficult. Tips, to help anyone considering:
–Buy your tickets at the airport itself. You save $ 18 each way (some passenger fee or something), so instead of my roundtrip from SAN to LAS bring $ 68 online, it was $ 39 at the airport. You can park in the airport lot for less than 30 mins and pay $ 2 – 5 when you leave, so that still saves you a lot of money.
–Read the website, and pay attention to all the questions it’s asks you when booking/​checking in online. They’ll ask you for 3 – 4 add ons such as do you want checked baggage (more on that later), any snacks, and choosing your seat all of which costs extra. Letting them assign my seat was just fine for me since I was flying solo (and amazingly they gave me the window both flights), but if you’re flying with someone, you might wanna take up that offer. I did notice some guy in my row, after everyone had been seated, asking if he could move towards the front and sit with his friend, which they let him do so that was cool. Neither of my flights were packed to capacity, so it was nice not to feel cramped.
–Checked bags. I just had a backpack for my short trip, and I noticed people with slightly bigger bags. Be sure to check the dimensions on your item if you wanna go the free route. Otherwise, it looks like it’s better to reserve online as it’s cheaper to do it, like an early bird special. If you want till you’re about to go through the gate, then I believe it’ll be like $ 100, so please don’t forget.
I think that’s about it. If I have more to add, I’ll revise this later! I’m glad I gave Spirit Airlines a chance, and I’m happy things worked out really well. With the «bare fare» slogan of this company, it provided a pretty good flight experience for the cheapest price I’ve ever had.

Service is deplorable in general. Unless you fly with them at least 1−2x a month, you will never accumulate enough miles for a free flight due to their mileage expiration rules.
The $ 9 fare club is what motivates me to leave a bitch and moan review though. Its $ 59 the first year, and auto rebilled at $ 69 annually after that. On average you save about $ 9 per bag checked belonging to this club. So you need to fly and purchase a checked bag about 8 times annually to break even on the cost of this «club». If you cancel this membership you loose the benefits you paid for the remainder of the year… WTF?
Also what company has no easy way to find their contact info on their actual website, you have to google their customer service number, its not listed on their own website.

Relação custo-​beneficio excelente, você paga pelo que realmente usa.
Se quer levar malas deverá pagar por elas, se quiser comer no vôo também, o que acho muito justo pois, as passagens custam cerca de 30% do valor de uma passagem em outra companhia. O assento não é espaçoso. O atendimento é muito bom.

Keep your expectations low and you may be pleasantly surprised.
Based on everything else I’ve read, I was very lucky. My flight was very inexpensive, there were no delays and I got my luggage right away.
I didn’t read the fine print and was a little thrown off when the maximum included weight for a suitcase was 40 pounds. Between my bag and my husband’s we were at a whopping 106 total. Oops. At that point, what could we do?
We knew not much else was coming with our flight, but that’s fine. Food hasn’t been included on most airlines in years. Would a glass of water been nice? Sure. But I usually hate when they wake me up for my complimentary glass of water anyways.
The seats were a little smaller than the average plan and didn’t recline. However, that space really didn’t make that much of a difference. Unless you are first class, none of the seats are comfortable anyways. On the plus, if you take a flight during a non-​peak time, there’s a good chance you can spread out a little. You technically weren’t supposed to (the seating was assigned based on keeping the weight spread throughout the flight). That’s either the BS they tell you to not deal with people changing seats or the planes are really unsafe. I took my chance and was able to stretch out on three seats on the final leg of my journey.
All and all, I’m satisfied with my trip. To reiterate what I said in my opening, the flight was cheap, I arrived on time and I arrived with my luggage. Those things are kind of a big deal in my book.

Spirit has its good and it’s bad. Let’s start with the bad.
They charge for everything. To buy tickets with a live person, to check in early, for carry on bags, everything is extra. The cleanliness on the flight is a question mark too.
The good, is the price. They are hands down the cheapest when it comes to getting a flight. When you use their $ 9 member club it’s even cheaper. Can you ever find another airlines that lets you fly from San Diego to Vegas for anywhere from $ 32 – 60 round trip? Yes, they charge for carry on but, they have what is called bare fare. Which is, they allow you to carry on one personal item for free. The item shouldn’t be bigger than 16×14×12. If you have something that isn’t much bigger, I’m sure they won’t bother you. Check in online to save money cause they charge you if you check-​in in person.
For 2 people, I spent 100 round trip total to Vegas. That’s the cost on gas depending on what you drive.
Happy traveling.

Horrid!
Flight left 10 minutes early leaving 10 of us behind with no explanation, the next flight was 24 hours later and was overbooked by 4 (people left behind from previous flights) employs were horrible and offered no help.
$ 240 for a rental car and on our way.
Oh! Also $ 55 for a carry on.

Ok I debated on giving away the secret, but I saw that Alice T. already provided it… so yes, if you go to the airport you get even cheaper fares… even cheaper than their $ 9 fare prices. So for that I am a huge fan.
I have flown to Houston roundtrip for $ 60 from San Diego. (my mom flew for $ 37 rt once). I’ve flown to Vegas roundtrip for $ 50. Now, I did have to pay for bags… yes, and it’s cheaper if you check it. They raised their prices for the summertime. It was $ 40 to check a bag each way. So at the end of the day our Vegas roundtrip was $ 90pp. That is still way cheaper than Southwest. Ok, your thinking but what about the cost of drinks. Alright… so let’s say you buy a few waters or sodas. That will tack on between $ 3 and $ 7 each way. Last I checked Southwest (who I really like btw) was $ 250 rt. So 90 bucks is still a steal.
Sometimes if you are lucky you can change your seat at the gate without paying the fare… sshhhhhh…