Summit Property Management, Inc.

I really tried to give them the benefit of the doubt but 7 months later, I’m still waiting for repairs in my condo community. My neighbors warned me about them, claiming they were rude and inefficient, but I chalked it up to having older/​grumpy neighbors — maybe Summit wouldn’t be so bad? Wrong.
I’ll spare you the details but long story short, they are argumentative, rude, and just plain lazy. Repairs never get done and they blame the handyman saying that they have no control over him (what?!). They completely lack anything remotely close to customer service and take a «not my life, not my problem» approach to every situation.
To make matters worse, the only document with the HOA rules and regulations (CC&Rs) is more than 30 years old and completely illegible, but rather than creating a new document that residents can actually read, they just say «oh well» and expect everyone to figure it out on their own.
Do yourself a favor and pick another management company that actually cares about the communities they work for…

Hello, my name is Amy. I just recently visited one of your properties that was posted for rent and I’m deeply hurt by the situation. Due to the nature of the situation, no pet policy, the owner felt that since we have service animals that we don’t qualify to rent at his house. However, I wanted you to know that it’s considered discrimination due to the nature of service animals, which are excluded as pets. I have it documented in email form as to what the reason was considering we were denied to rent. I could respect the owners only if it was justified by a different reason. I already sent the owner a disclosed email in regards to service animals andl the disability act. Furthermore, if this matter does not get resolved, I will not hesitate to file a discrimination lawsuit. If you wish to discuss further options please let me know. Thank you.
*update* So summit property management got ahold of me stating that they no longer run the hoa there. Unfortunately, they do still own that property and they will Blame it on the an other company. Smh.

Not sure where to start. But ever since this company took over our property, complex went to the gutter and made it really uncomfortable to live in. They hired one of the residence to take on the duty of enforcing the parking. First off, that is a conflict of interest and second the guy is racist which makes living here impossible. DO NOT USE THIS COMPANY TO MANAGE YOUR PROPERTY! They will be hearing from my attorney shortly.

I was so happy to hear that Katherine Mills is one of the newest property managers at Summit. I am a condo owner and have known Katherine for 20 years. She is honest, ethical and devoted to being professional and giving excellent customer service.

OMG, I came here to write my review and read the already written reviews about this company and could not agree more. They are unethical and when it comes to managing and HOA, just turn their head the other way and let our association get away with all kinds of infractions.
Do not use them unless you want your HOA turned upside down.
Sneaky, and underhanded, and do not abide by laws or documents.
Stay away, and don’t hire them and hope you read these reviews and take them seriously.

My HOA switched to Summit. So far, after a month, I’m not impressed. They didn’t want to accept my HOA fees here at their Camino Del Rio South office. They sent me over to Associated Professional Services over on Mission Gorge Road way past Kaiser’s Zion Hospital. They had very minimal info available. Although Maria @Assoc. Prof’l Svcs, was pleasant and willing to be very helpful, the data/​info available to her was very lacking even after a month after the contracted business handover.
This causes me an elevated amount of concern for me. RED FLAGS you might say. I was given phone numbers to contact and shuffled around, transferred to and referred to numerous staff and ended up having to leave a voicemail at two different departments/​representatives.
Summit has got too many non-​direct things going on to handle any problems efficiently/​effectively .
It’s NOT LOOKING GOOD so far.