Sun Diego Boardshops – Surf and Skateboard Shops

My wife bought me a $ 275 watch from this Sun Diego for Christmas. It was more money than I wanted her to spend on me, so I never tried it on and today (1 ½ week later), we tried to return it. The sales associate took the watch out of the case and for a two minutes went over it link by link, front and back, looking for any kind of imperfection. On one link they found a rub mark on the opposite side of the watch. When my wife bought the watch the sales associate gave it a quick look, said «good enough» and sold it to my wife. I never took it out of the case and the sales associate tells me I can’t return it.
If you come here to buy a gift for someone, make sure they will be happy with it, because the staff here will try there best not to take back there defective products.

I went in to this Sun Diego location looking for a couple of things for myself and was lucky enough to bump into the Assistant Manger, Ian. Not was this guys extremely helpful in finding everything I wanted for myself, he actually talked me out of buying myself presents and was able to help me find something for my mom for Xmas. I think he was going to get the same thing for his mom too. If he doesn’t I will. (Sorry Ian, you don’t have to call me Dad).
Anyways, I would not only recommend this Sun Diego location as my personal favorite I would recommend everyone go in and ask Ian for his help. You will not be disappointed. Thanks Sun Diego!

I experienced one of the best retail experiences I have ever had here at the fashion valley location. Their store has a great selection for swimwear which made it my one stop shop for all my summer suits! I had the sweetest girl named Emily helping me out. I meant to post this review months ago and forgot. Sadly, summer is coming to an end, but I’ll know exactly where to go next year and who to talk to! Thanks again, Emily!

Sun Diego went out of there way to correct a mistake that they made and for that I truly grateful. After talking with the staff of Sun Diego I can say that they have truly made a customer for life with their customer service. The time and effort they put into one customer should be noted and should be business standard for every company!

Pretty cool shop, I usually come here for the sunglasses or to scope out the selection of Nixon watches. Friendly staff. Pretty cool place to shop at.

Out of all the Sun Diego’s around town, this is IMO the best one. It has the best layout, the most brands, and the most helpful staff. Yes, the one in Mission Beach has all the surf boards, however I don’t surf so I am not taking that into account. Half the time I don’t even buy anything. I just like to swing by to try on the newest Oakley glasses and Nixon watches.

either your invisible or the blonde white boy will follow you like you’re about to steal something. he’ll play it off by asking about the weather or something.

Very cool and helpful staff– Called to ask if a specific Penny board was in stock for my daughter’s birthday– They patiently checked while I was on the phone, and told me to come by. When I arrived at Fashion Valley, I was pleasantly surprised to find it waiting at the register for me! I will definitely be back– Well run store.

If you like surf wear, skate wear, or in general rad kicks this is your place. Hurley, RVCA, Brixton, Reef… just to name some of the brand names they carry. Stuff here isn’t cheap but it’s in Fashion Valley so that’s expected. They carry watches, sunglasses, wallets, board gear, all the basics. Defenite must stop shop IMO.

Great shop. Great service. Huge selection. At of any of the locations this is my favorite, it has the most selection, best staff and best hours. They also throw the best events. If you’re into that kinda thing. They also have a winter department separate just for all of us snowboarders. I’m only giving them 4 stars because they’re more of an apparel chain than a «real@ classic surf shop. Their staff is certainly not experienced in getting people matched with the best gear, but their fashion sense is great,

When it comes to buying board shorts, I always stop in or check online at Sun Diego. They have a huge selection and a variety of different brands to choice from. Their prices are pretty decent and the staff is very helpful when you can get one. There are normally a lot of people in the store so you may have to be a little patient to snag one.
The best time to shop is over holiday weekends since normally most everything is 20% off during those times. You can also call ahead and see if they are running any specials.
I recommend this place if you are looking for board shorts or a swimsuit.

When it comes down to who has the best bikinis in town, I’ve gotta give it up to them. This is the place! A full wall of bikinis! From low to high end, and to be honest, it’s not just the bikini selection that’s great at this location, but their overall selection beats the other Sun Diego locations I’ve been too. Nice watch collection for my man, even better selection for obey and stussy. One of my favorite shops in Fashion Valley.

Overwhelmed by the customer service right now! Taylor is absolutely amazing, I needed some outfit advice and she literally laid out a spread for me. Despite the higher price point I would definitely come back. Without a doubt the best sales rep I have ever met. Give this girl a promotion. Thanks Taylor.

4 stars? Are the people that shop here too dumb to buy stuff at cheaper local places in OB or on the internet?
Really the reason for my anger is I fell in love with a pair of Von Zipper Sunglasses. I went back and forth with the sales associate for a few minutes because I usally don’t like to spend $ 100 on myself around Christmas time. Oh well, I decide to buy them. Walk up to the counter and was told that price was marked incorrectly. You see, the glasses I had were polarized lenses and those were the $ 220 pair. They (sun diego) had mistakenly marked my glasses as if they were non-​polarized with grey (non metalic finish). Fine with me, the customer is always right? Or so I thought. Nope, sorry the price is what they are «supposed to be» not what they are marked. (I know it was employee error because they were in a locked case so it wasn’t just some too cool for school teenager messing with the price) I WILL NEVER BE BACK. and I strongly urge people to shop at Sunglass Depot in point loma. Huge warehouse with great prices.
–IF it matters this was the upstairs store.

This place has everything if your looking for some board shorts or tanks. Staff was friendly and place was very clean. Highly recommended if your looking for some summer gear!

I thought this place was well organized and the staff was extremely friendly. They offered to help me find the pants that I was after. They even offered to find a pair of jeans at their other locations for me without me even asking. They took care of everything for me while I was able to peruse the store. The staff was very friendly and incredibly helpful, not annoying like most retail staff.
I would definitely shop here again, maybe next time they have a sale.

So I came in here for a second time. I decided out of sheer morbid curiosity to see if I would be treated just as poorly, and guess what, I was!
Same old shitty service.
I walked in through the door, and that same woman was there form my first visit. I stood there, made eye contact with her, and she looked away and ignored me.
Then I went to the sunglasses (what I was shopping for on my initial visit), and started looking at them. A guy working there came up to me. I thought he was actually going to speak to me this time. Well, he sort of did, he told me to move to one side. Then another guy came with a ladder and placed it where I had been standing. He climbed it, and started taking down decorative skateboards that were placed on top of the display cases that houses the sunglasses.
HAHA, this place really is a joke. They wouldn’t know good customer service if it buggered their asses 10 times a day.

The new location is a much better set up than the last that was over by Banana Republic!
I came here in search of a pair of TOMS because I was dissatisfied with the selection that Nordstrom had and Sun Diego didn’t let me down! The employees were helpful seeing as I thought they had the TOMS locked up in their display case as the only choices. I was redirected to the back wall and there they were! Floor to ceiling of choices! They had plenty of size ranges and were fairly well organized for that far along in the afternoon on a weekend.
I finally found a pair of olive green ones that I decided to take home with me!
Great selection for men and kids as well!
Thank you friendly and helpful employees for executing my shopping mission of the day!
One for One!

I’m sorry, but the staff at the downstairs Sun Diego are some of the unfriendliest, most unhelpful sales reps I’ve encountered at Fashion Valley. And hello? It’s JUST Sun Diego. I came in today and while looking around, had a shoebox thrown in front of me because one sales rep was tossing it to his coworker and Mr. Cool Guy didn’t catch it. To make it better? A third, disappointed sales rep saw the whole thing and said, «guys, really? In front of customers?» but didn’t bother to greet me or others around me. Cool.
I never found what I was looking for so I decided to check the Sun Diego upstairs. Here, my bf and I learned that — hey, we AREN’T invisible after all! — and that the staff here is actually helpful and are overall much cooler people.
Preach it, (reviewer below) Trang L! I wholeheartedly agree. Because of this, here’s a whopping 1 star for the downstairs location.

So right now there are two Sun Diego stores in Fashion Valley. I’m assuming they are transitioning their ending lease onto the new one. They’re both open right now. but I think the one downstairs is going to be ku-​put cause of the new one???
ANYWHO… this review is for the new Sun Diego store. I love the new store, it’s super cool and chic and not a clutter fu. like the one downstairs. It’s much more organize and the staff is so much nicer! The staff downstairs are just a bunch of snot balls. What? just because I’m Asian and I’m not wearing Volcom, Billabong, Roxy, etc at the time (because i do) you won’t say hi to me and you’ll say hi to the people who just came in right in front and behind of me? I’m not exaggerating because this always happens… UGH! ANYWAY this is about the new store. I love the new store. I’m always greeted and it’s sincere. Everyone is willing to help you. Awesome new staff and store. I hope they keep this up.