Thrasher Termite & Pest Control of So Cal, Inc.

I have Thrasher come to a few properties to do pest control and Mark V. is always on time and does a great job. Very knowledgeable and nice guy. I appreciate his friendliness and knowledge.

Overall a good experience. Would use them again, but hope never to have to because termites are the worst! Had our house tented in ²⁄₂₀₁₅.
THE GOOD — responsive, great price compared to competitors, have great warranty, good extra services (repairs, preventative sealing, etc.), and they use a third party tenting company that is the best in the area (I did some careful research on this).
THE BAD (ish) — tenting guys stood on our chimney with no life line, so I had a concern about damage (though there was none) and safety. Sheesh! They used our garden hose to tie one part of the tent down! This was just non-​professional. Also, left a few holes in yard where they dug up dirt and rocks to weigh down and seal the tent, which was also somewhat non-​professional. One rose bush did not survive.
THE STRANGE — Sadly, either the tenting company or the company owner died a few days after they were done with our house. A sad sudden shock to everyone. Communications dropped and some last minute things did not get followed through on for almost a month — phone calls were not even returned. It seems they did not have a Business Contingency Plan (BCP) in place to deal with these types of issues — every company should have one.
TIPS — Get at least 3 estimates. Do not consider orange oil treatment unless you have a very limited local termite problem. Research the third party tenting companies that they use — this one is the best. Check everything, including what they use to tie stuff down with and if they dig up your yard. Watch the actual tenting and do a couple of drive-​bys to check on your house during the tenting period.
A mostly happy customer!

Mark V. came out the other day and sprayed our house. We were using a different services for the last couple of years and the technicians have been less than knowledgable, we debated whether to keep up with paying for a service or do things our self.
Since having Mark come out, I was reminded what a good service is about and have now changed over to Thrasher… another HUGE positive with this service is NO CONTRACTS! I searched all over for this and they were the ONLY ones I could find that does this.

Our landlord hired Thrashers to come out to our property to look at a rat infestation and these guys know what they are doing! Garrett has been in constant communication with us on solutions for inside the apartment and outside. They came immediately when needed and are quick to respond. They are also are very intelligent. Mark came by and said we should be careful they might be nesting in our mattress or couch and that they use socks and clothes to build it. Sure enough a few hours later I check the couch and there is a rat’s nest with a sock and some cotton balls and plenty of droppings. They are now taking our landlord through and identifying entry points that we identified in the kitchen. Highly recommend these guys!

An update for my last review of Thrasher Termite & Pest Control.
Garrett, the owner contacted me to apologize personally for the errors and miscommunication while fumigating. He also offered to fumigate the garage that which was left unfumigated for free during the next 10 years. I do appreciate Garrett’s desire to make things right and to own his companies mistakes and attempt to correct them. He took full responsibility.

Thrasher Termite & Pest Control provides one of the top quality services. I am a happy to write this review. Mark Vollenweider came to my house for the once a month service and he was very informative, prepared to do the job with excellence. I know they care about their customers and I know I can trust them to be pest free. Thank you Thrasher for your excellent service!!!

I knew I had termites but was in denial about the damage. Back in October 2015 I checked Unilocal for reviews and contacted Terminix, Pacific Coast Termite, and Thrasher. I really did not want to tent so when Pacific Coast Termite came out they gave me an estimate for the orange oil treatment. Both Thrasher and Terminix gave me an estimate for complete fumigation (tent). The estimate for the orange oil treatment was $ 5000 and no guarantee that they would kill all of the termites. So as much as I hated it I had to do the tenting.
Terminix was reasonable but I was concerned about the bad publicity they had received from the case in Florida where the family was poisoned. Thrasher was even more reasonable and they followed up with me. Josh was great in explaining the whole process. I went with Thrasher. They explained that they sub-​contracted the fumigation work out (all of the pest control companies do) to BenEX. I researched them and found them to be reputable.
Josh fully explained what would happen and checked my property completely for any zero property lines and plants that may be too close to the perimeter. I was given full instructions on how to protect my plants, protect my property, bag any food left in the house, the type of chemicals used, the duration of the tenting, airing out and move in timeline. BenEx called me the morning of the fumigation to let me know what time they would be out, they also called me the morning the tent was being removed so we could do a complete walk thru of the property.
My property looked the same after the fumigation as it did before. BenEx took care to cover the trenching needed to secure the tent perimeter and replace the sprinkler head that was in the way of the tent. They cleaned up and it was like they were never there.
I did purchase the tile insurance for an additional $ 250 because my tile roof was newly installed. BenEx inspected the roof before starting work and again after to identify any cracked or broken tiles. 11 tiles were cracked/​broken and they returned within 5 days and replaced them. My roofer came back to inspect and gave them a ‘thumbs up’.
I was very happy with the entire process.

I have been a happy Thrasher customer for over 4 years. They are responsive, reliable and customer focused. Their Residential Specialist, Mark V., is a super detailed guy, plus a dog lover. That’s pretty important when you have a dog on premises!

I had recommended Thrasher Pest Control to my landlord due to the high ratings from various Unilocalers, but unfortunately our experience with them was subpar.
For one, day of communication was terrible and no one was notified that they were in transit to the house. It was only coincidence that the owner was on site doing an inspection and saw them show up.
Furthermore, Thrasher did not provide us neighbor consent forms and there was no warning given that Thrasher would need access to our neighbor’s yard to anchor the tent.
This caused a huge issue and prevented our garage from being tented due to our neighbors refusing access. Yes, its more of an issue with our neighbors, but it could have been mitigated if there was advance notice given. Due to this oversight, the garage will now require re-​treatment at a later date which we’re not happy about.
To their credit, Thrasher did offer a partial refund since the garage was not tented, but I would have hoped they did a better job at communication with all parties involved.

We’ve been losing the battle against the ants for the past two months. After waking up this morning to a NEW trail into our pantry, we called Thrasher and they were able to come out within hours. Mark V. did a wonderful job answering our questions about treatment and took extra care for the kiddo and pets. He gave the ants the «ol’ what for»! I’m excited to wake up tomorrow and be ant-​free.

Thrasher came out and helped my wife and I get rid of the mice in our house. Mark was super helpful. Great customer service.

Thrasher pest control has come out many times to my home to get rid of the spiders. Today the specialist was Mark. He was extremely kind and made sure to get rid of the spider webs around the house and spray. I’ve never had a problem with this company and they are very consistent!

I’ve had Thrasher come out to spray for spiders several times. The majority of the times the specialist was Mark and he does a great job. He takes extra time to answer questions and also to make sure he’s taking care of what our specific problem.
I recommend Thrasher and I appreciate their specialists like Mark.

Just had services done by Mark and want him back every time. He has incredible customer service skills and knows his job. Thank you thrasher pest control. Have a happy Thanksgiving.

We have been using Thrasher for years and always get great service. All the technicians are very knowledgeable and go above and beyond! We always look forward to seeing Mark!

I’ve never had to hire an exterminator before and am always apprehensive about hiring a total stranger into my home (look how many pest control companies exist in San Diego.) My landlords picked Thrasher, so I can only assume they are pricing themselves competitively against the zillions of other businesses that exist because, well, frankly my landlords aren’t fans of spending money. Despite not having been afforded the opportunity to pick a pest control service myself, I couldn’t be happier with Thrasher and their employees.
Mark, The specialist assigned to spray my home was not only personable but he also worked quickly and was extremely informative as he worked through spraying the interior and exterior of my home. Mark made himself available over 30 minutes earlier than he was scheduled to work and wasted no time getting set up and started. I wasn’t able to stay while he finished spraying the exterior but he called me to let me know he had left the property and that he payed extra attention to spraying under the porch areas, especially around the door jams and Windows.
It’s only the first evening since my home has been sprayed and I haven’t seen a single bug of any kind in the house. If you’re looking for a company that will destroy your bug problem at the root, call these guys.

Awesome job!!! Mark listened and walked through everything before he stared spraying. Then he walked all over the property getting rid of all the webs before he sprayed. Super nice and friendly and so professional. Awesome job!!!

I called four different pest control services for ant removal before I found Thrasher (I was sorting by location and they weren’t popping up). I was met by rude sales agents, pest services that wouldn’t honor their published Unilocal deals that I had already paid for, and pest services not available for months.
Thrasher’s phone agent, Lynn, was polite, friendly and knowledgeable, and so was the man who booked my appointment. They were on the higher end of what was quoted by other services, but at that point I didn’t care.
Lucky me, because Mark was the technician who came to my house. He is SO friendly and helpful, very knowledgeable and made me feel at ease about the procedures being done. I signed up for the quarterly service. I will update the review later to share how well the ant removal worked, but Mark and everyone else’s customer service has been great enough to write a prelim review right now!

Thrasher has been our go-​to pest control company since 2012. They continue to give us great service from Garrett himself early on to Mark most recently.

Roaches are never an easy thing to see but Thrasher was definitely easy to work with!
I run a boutique in La Jolla and was happy to hear that Thrasher would work with a Corporation and be able to send out some one quickly!
The first agent was Andrew who came out and provided me with honest and upfront information about the location and what our situation with the cockroaches are. He was on time, let me know when he was coming and followed up with everything I needed from him.
We scheduled the service and I had a great experience with Mark who was on time, gave me a heads up when he was on his way. He was friendly, professional and did an quick and thorough spray for us.
Working with Vendors is not always easy but Thrasher made it easy!
Thank you for the great service!