Torrey Highlands Optometry

Seeking nonprescription sunglasses, I was assisted by a knowledgeable staff that provided expert input on lens and frame qualities and suitability for different activities (e.g. driving versus mountain climbing). I’d highly recommend visiting them to purchase sunglasses rather than go to the mall, where prices are high and advice isn’t given.

Knowledgeable & Caring Professionals with Reasonable Prices
Are you sick and tired of dentists and optometrists? Are you fed up with searching for the right one? Well, not to worry because as an Obsessive Compulsive Perfectionist, I am the same way; however, on the bright side, as a journalist, I have found the right optometrist!
As you know, dentists and optometrists, the same as politicians and diapers, need to often be changed, thus they become full of themselves! It is so hard to find the right dentist or optometrist. It is so hard to find someone professional, reliable, knowledgeable and worthy who can actually provide all the complete services with up-​to-​dated tools and machines for the reasonable price. It is so hard to find the right optometrist who actually knows what the heck she is doing and she is not a pirate or a bandit!
Now, the good news: I have found one! The funny thing is that she was right under my nose and next to my estate; yet, I had no clue that she existed! I have been passing this place which locates next to the Jersey Mike’s (home of the Philly Cheesesteak away from home) in the Vons shopping center (Rancho Penasquitos) for ages, but I have never went in. Well, finally I went in and let me tell you about her.
Torrey Highland Optometry is my latest discovery and looks like they will be my optometry for a long time to come. They have passed my test and I am sold. Why you ask? Because:
I. Dr. Rachelle Keltner is «Today» and not some old bag with outdated information from «Yesterday»! The lady has up-​to-​dated information and she actually knows what the heck she is doing! She is as much of a nitpicker, neat freak, and perfectionist as I am. The woman will keep at it and takes her time until she finds the perfect solution (eye glasses type, contact lenses brand, etc.) for your problem!
II. State of the art machinery, tools and technology gathered in one place. They will measure every angle and aspect of your eyes with top of the line equipments.
III. The wonderful staff that will go out of their way to aid you. They will get you what you want, and if they don’t have it, they hand you websites and catalogues to search for what you want, then tell them and they will get it for you. They will not let you leave the office unhappy. Faith (office manager) is a very knowledgeable person who has been in the field for decades. She is the lovely trouble shooter and your encyclopedia of optometry! You got questions? Just ask Faith and don’t bother with Google or Wikipedia! Faith will hand you the detailed print out of all the work which has been done on you and then she will explain it all. Kris is helpful and Mayri (Mighty) is professional and pleasant. They will make sure that you are well satisfied.
IV. Friendly environment, comfortable setting, good selection and as I stated, whatever they don’t have, they will get you to check out the websites and catalogues and they will order it for you.
V. They will accept practically all major insurance (not the Mickey Mouse Brands) and their prices (visits, glasses, contacts, etc.) are challenging. On various contact lenses, they have the cheapest prices which you cannot beat. You may match it but you cannot beat it!
VI. The keyword is «Ethics» and «Morality» indeed! No, they are not your average «Pirates», «Train Robbers» or «Bandits» posing as optometrists with one hand in your pocket and the other on the six shooter!
VII. They have combine decades of experience and knowledge in between them. No, they will not experiment on you like a lab rat! They will actually satisfy your needs, answer your questions, take their time and send you home happy. Yes, they actually know what the heck they are doing! Unlike the big hospital and clinic optometrists, they are not in rush to get rid of you within 15 minutes time limit (like they are in rush to go to the bathroom to whizz)!
My observant journalistic eyes have been observing them during the 4 different sessions which I have been visiting them. My perfectionist soul convinced me that Dr. Keltner and her crew is the perfect optometry for me. I believe I am sold.
They checked my eyes with state of the art machinery, they analyzed every aspect and angle of my eyes, Dr. found the perfect lenses, I got checked for both glasses and lenses, got my prescriptions, purchased a fashionable and wonderful Ozzy Osbourne style (round frames with blue tint lenses) and as an eyeglasses collector, I will be back for more glasses and contacts because they got discount for the second pair of glasses and unbeatable prices for contacts.
These ladies are delightful and I strongly recommend the Torrey Highlands Optometry as your last stop in search of the perfect optometry! Go for it, thus I have test drove it and I have become a customer!

The convenient location was what drew us here initially. The doctor is very thorough and patient when doing exams. The staff are helpful and one of them gave very good advice when selecting frames. One thing that was unimpressive was the time it took to get my glasses (almost 4 weeks). Would be good to speed up turnaround time, or at least provide better estimate.

I went in this morning looking for frames, there were no other customers but I didn’t get much help. The lady just pointed where I should look. She gave me no advice and was impersonal. I got no help getting my Rx. sent over from my Dr. either. The vibe was cold & not helpful. It is a nice office in a convenient location but the selection is small & service poor.

My family and I have been going to see Dr. Keltner for the past 5 years. I am going to keep this short and to the point. The bottom line is that you will not be able to find another Optometrist like her who actually REALLY cares about her patients. She always goes that extra mile to ensure she gives the best to her patients. Her staff also share this work ethic as well.

Dr. Keltner and her staff are phenomenal. Our entire family has been with her for several years. I’ve always appreciated their professionalism and kindness. They really work to fit you in, they are incredibly responsive and Dr. Keltner really cares about her patients. She is also great with children. I would highly recommend this office to anyone looking for an optometrist for themselves or their family!

I found this new Optometry center in our PQ shopping center after not being satisfied with the Black Mountain Optometry office nearby.
Its a little confusing given the name of this office, but upon arriving, I found the staff to be very accommodating, taking the time to review my options/​insurance.
In general, the spaciousness of the office, it also has another enclave where kids can play/​read while you browse, the selection of frames, friendly and attentive customer service, and flexibility with their scheduling and payments) were all a big WIN for me.
I can’t attest to the OD on site, as I have been a longtime client of my Optometrist in Sorrento Valley for 16+ years. However, I intend to having our family purchase many of our eyeglasses at Torrey Highlands Optometry.
They have a good office/​hours availability, attentive service, extensive and updated selection of frames and are accommodating. Give them a try!