Total Property Management

Jennifer Hankins and her team are outstanding! They are very reliable and responsible when it comes to property management. I would highly recommend them to anyone looking for property manager.
— Responded quickly to email and phone calls
— Work in a professional manner with tenants
— Were thoughtful about making improvements and repairs to a home/​condo
— Excellent and responsible maintenance technicians
All in all, I have been very pleased and impressed with Total Property Management.

I have had Jennifer manage my condo for the past two years and her performance has been nothing short of spectacular. I had her manage a short term rental while I was stationed on the East Coast and I had no worries everything was in good hands.
Since it was short term, she had to find new renters every few months. Each tenant she found was very respectful and treated the unit well. She was also excellent at taking care of the details and just checked with me before she finally signed someone up.
Jennifer and her staff also handled everything professionally with no issues. They took initiative to take care of problems, looked out for my interests, and most importantly, were excellent with communication. Every inquiry I had was answered quickly and thoroughly.
I would highly recommend TPM to anyone looking for a management company with a responsible staff and thorough leadership.

My first business with Jennifer Hankins, the owner of Total Property Management, was as a renter. My husband was transferred to San Diego and we needed a temporary place to live until we purchased a home. Our realtor used Total Property Management to find us a place.
When our new home was ready, we still had six weeks left on our rental lease that we were obligated to pay. Jennifer told us that if she was able to find a new renter to use some of that time, she would refund our money.
Lo and behold, a few weeks later I got a check in the mail for a full month’s rent refund! Jennifer had stayed true to her word — she had gotten the house re-​rented so she refunded our money. She certainly didn’t have to — we would have never known.
Anyway, when my husband was transferred again, the housing market had decreased so much that we couldn’t afford to sell our home in San Diego. We decided to rent it instead, and since I knew Jennifer to be such an honest and forthright person, we used Total Property Management to manager our home.
Jennifer had it rented very quickly with tenants who had excellent references. We’re on our second tenant now — amazingly with no vacancy in between.
In all my dealings with Jennifer and her staff I have found them to be competent, conscientious, respectful and most of all honest — to both renters and property owners. I highly recommend them to both.

Jennifer and the staff are fantastic to work with. TPM manages our HOA has done an outstanding job of managing our complex. On top of that Jennifer also manages our rental property and has helped us find outstanding tenants as well as manage our expenses as efficiently as possible to help maximize our return on investment. Her creativity, communication, and business management are best in class and I’m very thankful to have her in my network!

John D. — I have used Total Property Management for 2.5 years to manage my condo while I have been stationed on the East Coast. They have been excellent. From recommending proper pricing to finding suitable tenants their service has been top notch. I get my monthly statement with rent deposited in my account by the 5^th each month without fail. Repairs are done quickly and afforadably. Their rates are the most reasonable I’ve seen in the area.

I have been a client of Total Property Management for about two years and I am extremely happy. I’m a fairly new real estate investor and I think I would have been up the creek without them.
I have purchased five distressed properties (14 units) since 2009 and they have helped me getting them rent ready, have found good tenants, reasonable contractors and send out useful reports every month. The tenants all say how happy they are with the responsiveness of the property manager in contrast to the previous management.
I highly recommend them.